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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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janet n.
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Shipping and handling was too high
July 4, 2018

Shipping and handling was too high

Date of experience: July 4, 2018
Vonda W.
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Just hope the flowers get delivered and are pretty much like the picture shows. The flower arrangement was delivered in good time without paying extra for expedited service, BUT i was disappointed that it wasn't more like the description online once I saw a picture of the ones delivered. I realize the site mentioned that there may be substitutes, but it appeared that most all was substituted either in color and/or flower type.

Date of experience: July 4, 2018
Derwin H.
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See how you deliver first and then I'll do another survey.

Date of experience: July 4, 2018
carol h.
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I upgraded my order and was very disappointed with the arrangement that was sent! Very small vase and the flowers that were picked were terrible...

Date of experience: July 4, 2018
Perry L.
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Was good
July 4, 2018

Was good

Date of experience: July 4, 2018
Lois K.
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No problems, easy site to travel around
July 4, 2018

No problems, easy site to travel around.

Date of experience: July 4, 2018
Headpeon Q.
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S&h was too high
July 4, 2018

S&h was too high. Delivery guy was adorable, though.

Date of experience: July 4, 2018
franklyn c.
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Price too high
July 4, 2018

Price too high

Date of experience: July 4, 2018
Roger D.
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The actual arrangement differed greatly from the photo I saw online

Date of experience: July 4, 2018
Pat B.
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Very easy to order and like the selections to choose from.
What was delivered to my friend did not quite look like the picture. I understand some differences but it did not have as many flowers different blue ones and hardly any white ones. But the delivery person said that some of the bids should open soon.
But overall it was not as pretty as the picture I ordered. So a little disappointed. The ordering was great and the delivery time was great.

Date of experience: July 4, 2018
Ken G.
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Seamless and easy,hopefully the order arrives in time

Date of experience: July 4, 2018
Mary P.
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Process smooth and simple
July 4, 2018

Process smooth and simple.

Date of experience: July 4, 2018
Kathleen A.
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The flowers are very nice
July 4, 2018

The flowers are very nice. They were not delivered on the same day as guaranteed, but we live in a fairly rural area so that's understandable. I am supposed to get the 'same-day' fee reimbursed, so we'll see.

Date of experience: July 4, 2018
Rex V.
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I had the arrangement sent to a friend not at my home. So far the only indication that it was received is from the note sent to me from the florist.

Date of experience: July 4, 2018
Suzanne L.
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Flowers were absolutely beautiful!It was so easy online the way the format is laid out!I llove that you had options to add to the

Date of experience: July 4, 2018
Carmen O.
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They were a birthday gift for my mother
July 4, 2018

They were a birthday gift for my mother. She said they were beautiful.
Thank you

Date of experience: July 4, 2018
Dianna C.
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Shopping experience good but anxious to see delivery and product

Date of experience: July 4, 2018
Robbie J.
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I ordered these flowers for a friend's birthday. I was very unsatisfied with the flowers that was delivered. It did not compare to the picture Illustrated on the website. The flowers were very small nothing like the picture represented on your website. I would like a full refund for my purchase! I have a picture of the flowers that was delivered if I need to email them to y'all also.

Date of experience: July 4, 2018
Mary H.
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Easy to do this
July 4, 2018

Easy to do this. Good fast service

Date of experience: July 4, 2018
Sunny P.
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Very easy and simple, nice, bright website
July 4, 2018

Very easy and simple, nice, bright website.
But we recieved flowers one day before the anniversary. So that was a disappointment, not a surprise. The note was written by hand.but it looked like a joke, not classy at all.

Date of experience: July 4, 2018