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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Marylou S.
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I hate that i cant see the total amount and all the extra charges that occur until AFTER I put in my credit card info.

Date of experience: July 13, 2018
Sandy G.
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The only thing I don't like is the large Service/Handling fee that you don't see until you go to checkout.

Date of experience: July 13, 2018
Rhoda H.
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I order the 39.99 balloon and bear,when got total it showed 49.99 Itried 3 times to fix it.

Date of experience: July 13, 2018
Alice H.
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The flowers that I ordered had a BEE!
July 13, 2018

The flowers that I ordered had a BEE! That said "Bee Well". The order received was in a CUP. Considering how much I paid, My order should have been what was displayed on your site.

Date of experience: July 13, 2018
lisa g.
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Very good
July 13, 2018

Very good. Quick easy.

Date of experience: July 13, 2018
Shavette N.
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Everything was great
July 13, 2018

Everything was great. My friend loved the surprise however my name was spelled wrong and some words were left out on the card

Date of experience: July 13, 2018
Mark E.
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Order was good
July 13, 2018

Order was good. Wish it came sooner that's all

Date of experience: July 13, 2018
Nick J.
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Service fee is a bit high
July 13, 2018

Service fee is a bit high.

Date of experience: July 13, 2018
meeee P.
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Isn't really like that flowers as much as I thought i would.

Date of experience: July 13, 2018
Stacey E.
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They were delivered on time and looked just like the picture. My only issue was the shipping. Paying $14.99 for service/chopping was a lot. Glad I found a coupon code for free shipping g otherwise I would not have placed the order.

Date of experience: July 13, 2018
Mary B.
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Ordered flowers for the birth of my first grandson, price seems to have increased for the birth of my second grandson.

Date of experience: July 13, 2018
Mimi T.
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Ordered orchid
July 13, 2018

Ordered orchid. Was beautiful!

Date of experience: July 13, 2018
Darrell Y.
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Easy site to use
July 13, 2018

Easy site to use. Prices were reasonable though I could have got something similar at store for a little lower. All in all for the ease of purchasing and less travel time it was fair.

Date of experience: July 13, 2018
Diane O.
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I have shopped with you before and I will shop with you again. From You Flowers have always had a very clear and easy website to order from and whenever I have called the staff is always curtious and helpful.
Thank You!
Happy in Minnesota

Date of experience: July 12, 2018
susanca Q.
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Would be nice if delivery charges were stated up front. Also - 2 items to the same place on the same date, why 2 delivery charges?

Plant arrangements were much smaller than i anticpated, with large and premium choices.

Date of experience: July 12, 2018
Cheryl N.
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The flower arrangement did not look at all like the flower arrangement I ordered.

Date of experience: July 12, 2018
a g.
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This is an easy and efficient way to send flowers or, in my case, a balloon bouquet - the experience would be
Even better if I had been able to customize the order more online
I have used From You Flowers before and been very satisfied with the outcome

Date of experience: July 12, 2018
Christel X.
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Basket was delivered an hour late to business address and recipient was no longer their to receive. I called company an hour before recipient left to confirm would be delivered prior to recipient departure or to confirm if address could be changed. Customer service was unable to help ensure package was delivered. I drove 45 minutes to pick up package to deliver myself after it was dropped off. When I arrived to pick it up package was not even close to what I ordered (sweet treats basket) pictured candy bars, licorice, chips, etc. looked very fun. Description also described items to be in basket. Ordered Deluxe basket, picture showed over 20 items in basket. Basket included 5 items, two packs of nuts, one pack shortbread cookies, two packs of wafers. Am very disappointed. Did not give to recipient because it was so horrible. Paid over $70 to have delivered for birthday could have bought at a grocery store or gas station for $10

Date of experience: July 12, 2018
Estela P.
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Easy but handling fee was a little too much
July 13, 2018

Easy but handling fee was a little too much. The flowers did not look like the picture

Date of experience: July 12, 2018
Laura V.
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I ordered all white flowers and pink flowers were mixed in. I was not pleased by this.

Date of experience: July 12, 2018