Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Disapppointed i.
0 reviews
0 helpful votes
Follow Disapppointed i.
Unfollow Disapppointed i.
Share Review
Report Review

Ordering was simple
July 14, 2018

Ordering was simple. However, the arrangement the recipient received was sub-standard and looked nothing like the advertised floral arrangement. I reported the issue providing photos of what was received by the recipient and asked for a re-delivery of an acceptable arrangement. I was told the flowers would be delivered on a particular date, and they were not. I reported that the recipient had received no replacement delivery. I was then told the next day that the order was reassigned to another local florist and would be delivered that same day. Once again, they failed to deliver a replacement floral arrangement. I am still waiting for them to make good on the order and requested a refund in addition to delivering a new floral arrangement. I am now waiting to see what happens next, if my family member will ever receive a nice arrangement and if the refund they said they are processing to my credit card goes through. Responses when reporting issues are "canned" scripting. It is challenging to get a specific answer to a question or to trust that anything they say they will do will actually happen. Extremely dissatisfied with this company and their total lack of good customer service. If you elect to order from this company, be sure to ask the person receiving the flowers to email a photo to you of what they receive to ensure you are getting what you paid for! Buyer Beware!

Date of experience: July 13, 2018
Elda D.
0 reviews
0 helpful votes
Follow Elda D.
Unfollow Elda D.
Share Review
Report Review

Very nice fruits very fresh
July 14, 2018

Very nice fruits very fresh

Date of experience: July 13, 2018
Sam F.
0 reviews
0 helpful votes
Follow Sam F.
Unfollow Sam F.
Share Review
Report Review

I hope that you will make this order beautiful. I am in Australia so I'm trusting you.:)

My Sister received the flowers and said they were lovely. She is sending me a photo. So thanks heaps.

Date of experience: July 13, 2018
David H.
0 reviews
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Easy online ordering process, plus my flowers arrived on time and were very beautiful.

Date of experience: July 13, 2018
Aimee G.
0 reviews
0 helpful votes
Follow Aimee G.
Unfollow Aimee G.
Share Review
Report Review

I have bought from you before
July 14, 2018

I have bought from you before. I think your site is great, the flower
Arrangements when received were beautiful, and you are reasonably
Priced. Thank you.

Date of experience: July 13, 2018
Dyann L.
0 reviews
0 helpful votes
Follow Dyann L.
Unfollow Dyann L.
Share Review
Report Review

Easy to order, delivered on time with confirmation.

Date of experience: July 13, 2018
stephanie T.
0 reviews
0 helpful votes
Follow stephanie T.
Unfollow stephanie T.
Share Review
Report Review

Easy
July 14, 2018

Easy

Date of experience: July 13, 2018
Ann M.
0 reviews
0 helpful votes
Follow Ann M.
Unfollow Ann M.
Share Review
Report Review

Delivered on time...
July 13, 2018

Delivered on time... happy with quality of flowers included in bouquet. Will use again.

Date of experience: July 13, 2018
Crystal F.
0 reviews
0 helpful votes
Follow Crystal F.
Unfollow Crystal F.
Share Review
Report Review

The flowers delivered looked subpar compared to the photos. If specific flowers are not in season, then customers should be notified. Very disappointed.

Date of experience: July 13, 2018
Rachel P.
0 reviews
0 helpful votes
Follow Rachel P.
Unfollow Rachel P.
Share Review
Report Review

My first time using From you flowers and I was very happy with it. The flowers showed up on time to my mother's work, they were beautiful. I will definitely use this flower shop again.

Date of experience: July 13, 2018
Marie S.
0 reviews
0 helpful votes
Follow Marie S.
Unfollow Marie S.
Share Review
Report Review

I was so impressed by the beautiful arrangement! The ordering process and prompt service was outstanding! I will definitely recommend You Flowers to everyone I know! Thank you!

Date of experience: July 13, 2018
R H.
0 reviews
0 helpful votes
Follow R H.
Unfollow R H.
Share Review
Report Review

Nice arrangement for the price
July 13, 2018

Nice arrangement for the price.

Date of experience: July 13, 2018
Ron H.
0 reviews
0 helpful votes
Follow Ron H.
Unfollow Ron H.
Share Review
Report Review

I've always been extremely satisfied when I've ordered from you.

Date of experience: July 13, 2018
Carol V.
0 reviews
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review

It was easy
July 13, 2018

It was easy. Please call her phone #. (cell). *******735 to make sure she is home so the flowers are as fresh and pretty as the picture.
Thank you so much.

Thank you. The lady said they are beautiful and fresh with pretty assortment.

Date of experience: July 13, 2018
Julie W.
0 reviews
0 helpful votes
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

I love the website, many options to choose from. The arrangement I sent was perfect for the client.

Date of experience: July 13, 2018
Latischa J.
0 reviews
0 helpful votes
Follow Latischa J.
Unfollow Latischa J.
Share Review
Report Review

It was easy and I loved the prices and how lovely the flowers were arranged

Date of experience: July 13, 2018
Brian C.
0 reviews
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Share Review
Report Review

Easy to manuever the site and numerous selections to choose from.

Date of experience: July 13, 2018
Latesha A.
0 reviews
0 helpful votes
Follow Latesha A.
Unfollow Latesha A.
Share Review
Report Review

Had just what I was looking for..
July 13, 2018

Had just what I was looking for. Plus It was quick and easy..

Date of experience: July 13, 2018
Janet C.
0 reviews
0 helpful votes
Follow Janet C.
Unfollow Janet C.
Share Review
Report Review

This was present for my daughters birthday
July 13, 2018

This was present for my daughters birthday. She loved them. Great experience. Thank you.

Date of experience: July 13, 2018
Tarek E.
0 reviews
0 helpful votes
Follow Tarek E.
Unfollow Tarek E.
Share Review
Report Review

I have received my order it was 60mins early then I asked for, and the ballon came plan without I LOVE U as on the site and the Flowers where 60% not 100% like the picture on the site when I was shopping.

Date of experience: July 13, 2018