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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rich M.
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Not cheap, but if it puts a smile on someone's face, it was worth it!

Date of experience: July 14, 2018
Deborah l.
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Arrangement had some different flowers than what i picked out but was still nice.

Date of experience: July 14, 2018
Rob A.
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I dont like the fees you keep hidden till the end, very misleading, wont buy again

Date of experience: July 14, 2018
Terry W.
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The flowers were delivered the same day as promised. My friend was so happy to receive her birthday flowers.

Date of experience: July 14, 2018
Autumn L.
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Product delivered as promised
July 14, 2018

Product delivered as promised. Pictures confirmed that it is lovely. Recipient was pleased with gift. I liked that I could do a same day order and delivery.

Date of experience: July 14, 2018
Tony Y.
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The recipient seemed to enjoy the basket
July 14, 2018

The recipient seemed to enjoy the basket. Thank you!

Date of experience: July 14, 2018
Jenn Q.
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The promo code section does not allow the customers to fill it in for themselves. I feel as though that portion is totally rigged. The flowers (through via FaceTime) didn't really look similar to the picture, as mentioned in the description box (I purchased the medium size and thought the portions would/should have been fuller looking) but the person who received the flowers loved them so I guess it was worth the price.

Date of experience: July 14, 2018
Autumn L.
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Hoping flowers are beautiful as they look in your picture!

Date of experience: July 14, 2018
APRIL O.
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Upon checking out the total was not the total I thought Becasue there was handling charges that was stated...so it was a surprise. I don't like financial surprise so it threw me off. Yes I would But again from u guys now that I know But I do Think it was a little pricey on the extra charges but the overall product was really nice and the note was handwritten out so that was a lovely personal touch that I really Liked hence he 5 stars on the product. It was delivered same day and very timely - so thank you.

Date of experience: July 14, 2018
JT F.
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Very easy to order
July 14, 2018

Very easy to order. A great selection of choices.

Date of experience: July 14, 2018
Karen K.
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I asked for a Get Well balloon I was given a Happy Birthday balloon. I picked out a photo of flowers that was suppose to be yellows, oranges, reds very bright colors and she got white, pink and faint lilac very ugly looking to be honest. I felt so embarassed when she sent a photo of what she got. I'll be sticking with other companies after this mess up.

Date of experience: July 14, 2018
Jay H.
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Handling was a bit higher then expected but as long as they get here in good shape its fine
(After delivery update): the flower arrangement was beautiful however for the price I paid I was expecting the arrangement to be much larger then what I received, it definately looked larger in the picture

Date of experience: July 14, 2018
Alyssa k.
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The flowers were sent to my best friend who recently lost her grandmother. The florist picked a beautiful design and my best friend loved them so much she cried. The order was placed around 10 am and she received them by 1pm I was shocked and so happy they worked so quickly. The bouquet was beautiful she sent me pictures. I would absolutely use them again. The only complaint I have is that it does not tell you about the 14.99 shipping and handling fee till check out. That should be told while picking the flowers.

Date of experience: July 14, 2018
Peter G.
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Hidden fees that are not apparent until one gets to the last page of the order are tricky and deceptive. I wanted to add on a balloon to the order, but your website made it impossible.

Date of experience: July 14, 2018
JLV Z.
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Quick and easy website; pictures were clear
July 14, 2018

Quick and easy website; pictures were clear. My sister was very pleased!

Date of experience: July 14, 2018
Yvonne h.
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I ordered from the UK for delivery in Florida, very easy transaction and communication. Thank you.

Date of experience: July 14, 2018
Angellene C.
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My mother in law was very grateful but I didn't realize the garden was in a heart shape I thought it was triangle. So, that was disappointing. She said they looked a little wilted and I feel like if you put out 70$ you expect healthy looking plants.

Date of experience: July 13, 2018
kt G.
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Delivery could have been better but my boyfriend loved the gift. And the add-ons of chocolate and a bear were cute.

Date of experience: July 13, 2018
Bernadette K.
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Delivery was very late...
July 14, 2018

Delivery was very late...like 7:45pm

Date of experience: July 13, 2018
Cathy S.
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Pleased
July 14, 2018

Pleased.

Date of experience: July 13, 2018