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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mary C.
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The custom photo vase arrived cracked
July 20, 2018

The custom photo vase arrived cracked

Date of experience: July 20, 2018
Gwen H.
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Always Happy with my orders with FROMYOUFLOWERS.COM

Date of experience: July 20, 2018
Germany
1 review
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Total tipoff this company doesn't deliver on time. They will lie to you and tell you they made delivery when they haven't.

Date of experience: July 20, 2018
Lori S.
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Very easy to use, large variety
July 20, 2018

Very easy to use, large variety. Had a difficult time with representative since I knew the person the flowers were for was home but they insisted they needed to call them first and I felt that ruined surprise. The representative seemed a bit rude but otherwise had a positive experience.

Date of experience: July 20, 2018
John C.
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The experience was pretty good but, The 14.99 Handling charge is too much I think. I had changed my mind on my order but, you guys emailed me and gave me free handling! So...that's great!

Update; She just received the flowers. She loves them and the bear. The chocolates were melted but, it is Arizona so...understandable.

Date of experience: July 20, 2018
Ed Q.
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So Far very easy to go though process of ordering,now have to see how it ends.after seeing what the flowers looked like i was disappointed in the size and the arrangement,I would have to think a little more if i would buy another arrangement from this company

Date of experience: July 20, 2018
Milton T.
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The arrangement was great but the vase looked like a box with wrapping paper. Ordered the arrangement mostly because of the vase. Too bad I can't show a picture of the vase. It's very disappointing to have ordered something and not get what you ordered.

Date of experience: July 20, 2018
Judy J.
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Yes,I am a repeat customer
July 20, 2018

Yes,I am a repeat customer

Date of experience: July 20, 2018
Sarah Q.
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You guys were able to help me out with the shipping by removing it. Only thing flowers didn't fill much on vase.

Date of experience: July 20, 2018
Patricia Z.
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Ordering was quick and simple
July 20, 2018

Ordering was quick and simple. Delivery great. A bit disappointed that flowers were yellow not burgundy but still beautiful. Thank you for a good experience.

Date of experience: July 20, 2018
Anne T.
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I was pleased with the price of the flowers, but thought a $14. Delivery charge from a nearby florist was a bit much. I'll probably just call a local florist directly next time.

Date of experience: July 20, 2018
judi O.
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I am too busy for this survey
July 20, 2018

I am too busy for this survey

Date of experience: July 20, 2018
mary f.
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Free shipping was amazingly great!
July 20, 2018

Free shipping was amazingly great!

Date of experience: July 20, 2018
Brian C.
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It was good
July 20, 2018

It was good. Will shop again.

Date of experience: July 20, 2018
LATANYA Z.
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It was a nice bouquet, not exactly as pictured.

Date of experience: July 20, 2018
Alverda R.
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Wonderful!
July 20, 2018

Wonderful! I love it! Will be doing business again!

Date of experience: July 20, 2018
Marion W.
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Once I had chosen which flowers I wanted it was so easy to complete the rest of the order. They were beautiful flowers as my friend sent me a photo of them. I would use this service again.

Date of experience: July 20, 2018
susana X.
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O was nice, but I was expecting something a little bid bigger for the price I paid

Date of experience: July 20, 2018
Daniel H.
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Your site was very easy to use
July 20, 2018

Your site was very easy to use
Customer service was thorough on their follow up.
Plant was delivered in the time promised.
Very pleased with my experience

Date of experience: July 20, 2018
CL M.
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I'm always satisfied with your services
July 20, 2018

I'm always satisfied with your services. Thank you.

Date of experience: July 20, 2018