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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Peggie B.
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Beautiful and fresh
July 22, 2018

Beautiful and fresh. Very elegant arrangement. Thank you.

Date of experience: July 22, 2018
HIROKO K.
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It was very easy to order
July 22, 2018

It was very easy to order. I will order again.

Date of experience: July 22, 2018
Matthew B.
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I was pleasantly surprised
July 22, 2018

I was pleasantly surprised. Great price, beautiful flowers. Thank you!

Date of experience: July 21, 2018
April C.
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These flowers showed up limp and bent over
July 22, 2018

These flowers showed up limp and bent over. They never stood up for my friend. I am so disappointed as this was a very special occasion for my extremely sick friend. She sent me a picture of them. I asked her if they showed up like that. She said yes, thinking they would perk up but they never did. I have never had bad flowers from you folks and I order lots of flowers from you. So sorry to say, but I am now very dissatisfied.
Sincerely,

April Christian

Date of experience: July 21, 2018
Jeanna J.
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So far it was easy
July 22, 2018

So far it was easy. Hope flowers arrive in a timely fashion and are pretty

Date of experience: July 21, 2018
Staylor Q.
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Great selection and easy to order using the website. My daughter loved her flowers! They were perfect!

Date of experience: July 21, 2018
Joy G.
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Delivered on time; recepient thought selection was great!

Date of experience: July 21, 2018
Dave G.
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Flowers were late by a day
July 22, 2018

Flowers were late by a day.

Date of experience: July 21, 2018
Denise I.
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Good products
July 21, 2018

Good products. Easy ordering. The item looked just like the picture of what I purchased. My sister in law was thrilled.

Date of experience: July 21, 2018
Annette C.
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I order from you guys because I'm always happy with your deliveries I think there is only been once that we had to redo the order

Date of experience: July 21, 2018
Rachel c.
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Easy to use
July 21, 2018

Easy to use. Loved all the choices!
Flowers were reasonable.

Date of experience: July 21, 2018
Gary G.
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The receiver has not commented on the quality of the product. It's for a funeral so I may not get feedback.

Date of experience: July 21, 2018
Esther H.
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The flowers were beautiful!
July 21, 2018

The flowers were beautiful! My sister sent me a picture of them. I am very pleased with the company!

Date of experience: July 21, 2018
Raquel N.
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It's a little expensive
July 21, 2018

It's a little expensive. But other then that I loved it.

Date of experience: July 21, 2018
Choua y.
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I was expecting something bigger
July 21, 2018

I was expecting something bigger

Date of experience: July 21, 2018
Tony A.
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Flowers didnt quite match the photo and missing the bow on the vase.

Date of experience: July 21, 2018
Frank Z.
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Wasn't as full as picture made it seem
July 21, 2018

Wasn't as full as picture made it seem.

Date of experience: July 21, 2018
Karen L.
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Sent flowers to my cousin in FL for her birthday. She sent me a pic of them. The presentation was a bit smaller than I anticipated, but they arrived in a timely fashion and she seemed very pleased with them.

Date of experience: July 21, 2018
Albert C.
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My Mom received her flowers on the day requested, early enough for her to enjoy her day. Thanks very much, she really loved them.

Date of experience: July 21, 2018
Amanda D.
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I am LIVID!
July 21, 2018

I am LIVID! The flowers I ordered were NOT the flowers that were delivered! I paid extra for same day delivery b/c your website said SAME DAY! The flowers were not delivered until today AND THEY WERE NOT WHAT I ORDERED! Who sends pink roses for a death? The arrangement LOOKED HORRIBLE! They didn't even come in the same vase that I wanted/ordered! LOOKS NOTHING LIKE THE PHOTO ON YOUR WEBSITE! AND to make things worse, the pink roses y'all sent were A LOT CHEAPER on YOUR website than what I originally ordered! I REFUSE TO PAY almost $70 for this AWFUL arrangement! I am extremely embarrassed and y'all should be too! I WANT A REFUND ASAP! I have never been this disappointed in any flower company before and when I called to complain, YOUR company placed me on hold for over 20 minutes and NEVER came back the line to address the problem. I want someone from this company to call me asap at *******027! I should NOT have to be wasting my day tracking down someone from this company to fix this problem.

Date of experience: July 21, 2018