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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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EASY! LOVE IT
I had no issues with my first experience.
Ordered flowers to send to my girlfriend in California (I live in NC) back in May without any issues. Placed an order last night for flowers (To the same name and location) and received a missed call from the company stating the order was on hold and to contact them. Called and spoke to someone that transferred me to their "finance" department who asked me all of the normal verification questions but was then told that the "bank" would have to fax them card verification (And I explained that there was no bank attached to my card but whatever).
Called Amex and he called them via 3way conference to try to get the issue resolved. Was transferred again (only waited about 10 minutes this time) to the finance department and the lady there began to rudely overtalk me and the gentleman on the phone stating that she could not speak to me with a third party on the phone (which is complete ridiculousness) and promptly hung up on us. I called back to cancel the order but was told it will automatically cancel within 48hours so we'll see about that.
I rarely leave reviews but this was the definition of ridiculousness and poor customer service.
Time consuming due to the number of orders however all worked out ok. However the order was delivered at two different times of the day. This became a concern since I didn't know what happened and only by contacting Customer Service I found out about the delay.
The recipient was please with the candy basket he received and my kids were excited to send it! Worked as a great last minute gift for grandpa that doesn't live close by. Thanks!
Used your service before and very happy.
Greatmy niece was delighted the
Beautiful, reasonably priced flowers, delivered on time. Thank you!
My shopping experience was quick/easy. Enjoyed the variety of choices.
Very easy with a variety of options!
Great prices
It was good service.
The product I ordered should have been enclosed in a cooling box or container due to the extreme heat wave in inland empire. The overall product was destroyed by the weather conditions of Riverside California
Quick, easy process.
Flowers arrived on time and looked nice! A bit pricey though -- I was annoying that the listed price didn't match up with the listed image, and that I had to go with a more expensive option to get flowers representative of the listed image.
Flower price was good flowers arrived on time arrangement was not exactly as shown on website but very pretty. Very disappointed in almost 50% processing and handling fee.
I thought there would be more helium balloons. More just regular balloons.
SO FAR THE EXPERIENCE IS EFFORTLESS. I LOVE SENDING FLOWERS AND HOPE YOUR CREATION WILL BE EQUALLY WONDERFUL.
The family sent me a picture and they were beautiful.
Customer service from another company with the same product was very rude to me. Your service was easier to order and less expensive.
Your online service was fine. I was sure I ordered the deluxe pastel arrangement and will review the order again. We were embarrassed to find our arrangement was small, bland, pale, sparse and cheap looking. Only 2-3 colors were used. (Mostly yellow daisy's) We found that our flowers had been moved behind the other vibrant floral arrangements.
Half a star for the florist effort using their left over yellow daisy's.
The Southern Peach Bouquet was the order. I do not feel that it resembled the picture as advertised, which disappoints me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members