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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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GLEN P.
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It was easier for me to order at home
August 4, 2018

It was easier for me to order at home

Date of experience: August 4, 2018
Lisa L.
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Sent get well arrangement and they were beautiful! Great big spirit lifter! Thank you so much for the same day delivery. Will definitely use again!

Date of experience: August 4, 2018
Laurie I.
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It was nice smaller than I thought
August 4, 2018

It was nice smaller than I thought

Date of experience: August 4, 2018
Guillermo M.
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Great experience, great price and great service.

Date of experience: August 4, 2018
Mike B.
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Ordering was super easy because they had my info to who I was sending it to saved, it shipped very fast and my wife was very happy!

Date of experience: August 4, 2018
Shane O.
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Fast and easy
August 4, 2018

Fast and easy. Very nice website.

Date of experience: August 4, 2018
Rose H.
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I loved the ease of ordering from your site and the price but i ordered southern peach and picture online was totally different from the arrangement that my friend received. Although she loved the arrangement it was not what i ordered and i was disapointed because the color scheme that i ordered was ordered because of her home decor. I would have appreciated the opportunity to change my mind if you could not have provided the exact arrangement that i ordered. I will think twice before ordering again

Date of experience: August 4, 2018
Chrys B.
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It should have been made clear when I placed the order that the flowers would be shipped via UPS directly to the recipient. I assumed a florist would assemble the lilies in the vase and deliver them to the recipient. Also, the number of lilies appeared to be less than promised considering I paid for the premium display.

Date of experience: August 3, 2018
Norma S.
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Bouquet was smaller than I thought it would be, the person that received them enjoyed them.

Date of experience: August 3, 2018
Stephanie Y.
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The flowers were beautiful I am told by the recipient.

Date of experience: August 3, 2018
Matthew C.
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Your web site is very easy to place a order
August 4, 2018

Your web site is very easy to place a order.

Date of experience: August 3, 2018
Valaire A.
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Not happy that it took all day to have my order delivered. The flowers went out for delivery at 9:29 a.m. They weren't received until 8:28 p.m. Your website said they'd be delivered by 5:00p.m. Unacceptable delivery time.

Date of experience: August 3, 2018
Sr M.
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They flowers were beautiful but delivered incorrectly which meant they about half the bouquet was damaged and others wilted by the time they were found. Those that were still alive were beautiful but overall I was disappointed

Date of experience: August 3, 2018
Stella W.
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First experience not good
August 4, 2018

First experience not good. Second one, very good. Third one delivered on time today. Very pleased.

Date of experience: August 3, 2018
Claryce W.
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The order was received
August 4, 2018

The order was received.

Date of experience: August 3, 2018
Ruth P.
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Delivered very late in the evening
August 4, 2018

Delivered very late in the evening. Was suppose to be a surprise but had to call recipient just to see if item had been delivered. The price was cool as was the free shipping but overall the delivery time was a deal breaker.

Date of experience: August 3, 2018
Joann Z.
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Hope it's what I expected, for the money
August 4, 2018

Hope it's what I expected, for the money.

Date of experience: August 3, 2018
Michael J.
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Didn't like the handling charges not being told till after checkout.

Date of experience: August 3, 2018
Ian L.
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My flowers were almost dead when i got them, a few of them were facing completely down when i put them in the water, not worth the $60 i paid for them

Date of experience: August 3, 2018
Linda S.
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Customer-friendly website
August 3, 2018

Customer-friendly website. Free delivery sold me on this purchase, thank you!

Date of experience: August 3, 2018