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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Pam S.
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Very good site for ordering
August 14, 2020

Very good site for ordering. Nice selection of products.

Date of experience: August 14, 2020
Dale A.
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Very easy to navigate...
August 14, 2020

Very easy to navigate...Plus good choices.

Date of experience: August 14, 2020
Diane P.
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Ok so far although I thought the handling fee was expensive. I hope this plant arrives to my grandson in good shape. Thank you

Date of experience: August 14, 2020
Jenny C.
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I would have liked to see the delivery charges up front before I paid.

I also wasn't sure that the "expedited delivery" charge was necessary since you said you were doing same day delivery.

Date of experience: August 14, 2020
Doug C.
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It was great for my wife's birthday
August 14, 2020

It was great for my wife's birthday.

Date of experience: August 14, 2020
Wanda D.
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It has been pretty good!
August 14, 2020

It has been pretty good!

Date of experience: August 14, 2020
Michael G.
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I was not please with the price
August 14, 2020

I was not please with the price. When I was going to purchase my order. The price of the flowers was 39.99 and once I seen the service fee or delivery was 14.99. I backed out. Obviously you have a tactic to email me to comeback and your site will waive the delivery fee but the flowers price went up from 39.99 to 49.99. I didn't like that either but this a difficult time for my friend so decided to go ahead and buy them. But I will not use this site again most likely.

Also, my friend received her flowers afterwards. Timing was ok but supposedly the flowers smelled like cigarette smoke. So the flowers I provide at a health care clinic wreak of smoke. That is terrible. Overall this experience has been 1star at best. I will post my experience review online.

Date of experience: August 14, 2020
Shaina P.
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Beautiful flower arrangement and fast delivery
August 14, 2020

Beautiful flower arrangement and fast delivery.

Date of experience: August 14, 2020
Lauren W.
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Beautiful floral arrangement, fast same-day delivery, and the recipient loved them! Thank you!

Date of experience: August 14, 2020
Edward C.
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The product was a fraction of the size in the picture it had five flowers in it -- five basic flowers.

Date of experience: August 14, 2020
Kathy H.
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Sales are misleading as are specials
August 14, 2020

Sales are misleading as are specials.
Roses arrived and r lovely. Don't waste your money on the customized vase! It's horrible! They print your picture and just throw it inside a cheap glass vase that is not even made properly so it is level on a surface! Waste of money!

Date of experience: August 14, 2020
Vicki P.
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OKAY
August 14, 2020

OKAY

Date of experience: August 14, 2020
Eldred B.
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We sent the arrangement as a birthday and get well gift to a family member in the USA while we live in the UK. As I was ordering online it wasn't expecting the additional service charge which was only added at check out. I think this charge needs to be more transparent. I have only seen the arrangement via video chat but it was well received.

Date of experience: August 14, 2020
Sally M.
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Shipping is pretty expensive
August 14, 2020

Shipping is pretty expensive

Date of experience: August 14, 2020
Jaime J.
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Super easy to use and a quick purchase!
August 14, 2020

Super easy to use and a quick purchase!

Date of experience: August 14, 2020
Fran U.
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They were beautiful that was the first time my daughter has ever received flowers delivered to her on her birthday. She was a smitten 17 year old.

Date of experience: August 14, 2020
June F.
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GreAT jOB
August 14, 2020

GreAT jOB

Date of experience: August 14, 2020
Charity B.
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I called 3 times because I didn't get an confirmation about order and couldn't check the status of delivery. It took the 3rd person I talked to to give me the order number.

Date of experience: August 14, 2020
Marge O.
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I will see what my credit card statement looks like next month. I'm expecting everything will be just fine. Thank you.
The flowers were received tonight--and made receiver happy--and is grateful. Thank you.

Date of experience: August 14, 2020
Becky J.
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Live the service and product is good you get your monies worth

Date of experience: August 14, 2020