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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sherry X.
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Easy ordering on line!
August 14, 2020

Easy ordering on line! Beautiful colorful photos of bouquets.
Loved the FREE delivery option for that day!:)

Just heard from my cousin, and she loves the flowers! :)

Date of experience: August 14, 2020
Joshna N.
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Easy process
August 14, 2020

Easy process. Downside, cant stay logged in. Logs out automatically
What i ordered did not look like what was in the pic

Date of experience: August 14, 2020
Sharon B.
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The service fee on top of delivery seems to be a bit much. It always cancels the discount amount.

Date of experience: August 14, 2020
Karen M.
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Rather high service charge not shown until the last minute, tacky!

Date of experience: August 14, 2020
Tamara J.
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Wonderful experience!
August 14, 2020

Wonderful experience!

Date of experience: August 14, 2020
Rachel N.
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Beautiful flowers!
August 14, 2020

Beautiful flowers! Delivered precisely on time, exactly how I ordered them! Will order again! Thanks!

Date of experience: August 14, 2020
Raven L.
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The online experience was easy
August 14, 2020

The online experience was easy. Now I'm waiting for the service to be exemplary as well.

Date of experience: August 14, 2020
Pattiland G.
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Very easy to order and reorder because the addresses are kept in my account. The flowers received were very different from what was ordered. And fromyouflowers made it right. Can't ask for more

Date of experience: August 14, 2020
Alaska
1 review
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I ordered a deluxe Fruit basket, with balloons for a dear friend in Marquette, MI. The order was changed and it arrived late. I would recommend another place if you want them to arrive on time.

Date of experience: August 14, 2020
Phil C.
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My wife sent me a picture of what she received and honestly I thought they looked dead. This is the first and last time I will order flowers to be shipped in. Quality was no where near a local shop. Price and delivery time was great. But lacked in quality.

Date of experience: August 14, 2020
Mihaela S.
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I'm happy with the service
August 14, 2020

I'm happy with the service.

Date of experience: August 14, 2020
Pax T.
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Easy to order, Good pricing and delivery on time:-)

Date of experience: August 14, 2020
Barbara w.
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When trying to call about problem never could get anything but offers almost went to another company

Flowers arrived as ordered and looked better than picture orders from. Thanks

Date of experience: August 14, 2020
Lori P.
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My daughter lives her flowers
August 14, 2020

My daughter lives her flowers. They were fresh healthy flowers and arranged beautifully!

Date of experience: August 14, 2020
Brian S.
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Ordered on a Saturday or Sunday, can't remember, for a Tuesday Delivery. They didn't arrive on Tuesday. Of course I'm afraid that they did and someone stole them. When I sent an email to find out what happened, I had to call. They said it was a card processing error. However, my card had already been charged (not pending,but charged charged). So they arrived on Thursday instead of Tuesday. They also RUINED the surprise because since they were late, I had to ask my friend if she received anything. Thus, the whole point of surprising my friend for her 40th birthday was ruined. This was my first time trying this company instead of my regular and it will be my last.

And I was really Surprised by the $15 delivery fee. That should be disclosed early on. And the fact they completely ruined the delivery, you think they would have offered to do something to make it right.

I was told my whole issue was a "system error" and maybe it was, but left a terrible taste in my mouth.

Date of experience: August 14, 2020
Pam S.
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Very good site for ordering
August 14, 2020

Very good site for ordering. Nice selection of products.

Date of experience: August 14, 2020
Dale A.
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Very easy to navigate...
August 14, 2020

Very easy to navigate...Plus good choices.

Date of experience: August 14, 2020
Diane P.
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Ok so far although I thought the handling fee was expensive. I hope this plant arrives to my grandson in good shape. Thank you

Date of experience: August 14, 2020
Jenny C.
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I would have liked to see the delivery charges up front before I paid.

I also wasn't sure that the "expedited delivery" charge was necessary since you said you were doing same day delivery.

Date of experience: August 14, 2020
Doug C.
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It was great for my wife's birthday
August 14, 2020

It was great for my wife's birthday.

Date of experience: August 14, 2020