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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Christine X.
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This was very nice, I'm hoping that the person that it will be delivered to has a great experience as well
I understand the time and resources that it takes to run a business and make deliveries same day but the item delivered didn't look nearly as nice as the item picture when I ordered. She did receive it same day so from the ease of ordering and delivery aspects, I was more than impressed but the actual item was a bit embarrassing. I would've purchased a larger basket if I had seen the picture prior.

Date of experience: August 22, 2018
Sandra H.
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The prices were a little high but the overall experience was good

Date of experience: August 22, 2018
Yoshie H.
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Very easy to use ordering website
August 22, 2018

Very easy to use ordering website.
Next-day delivery, ordered in California, delivered in Massachusetts.
Recipient was delighted. The flowers were beautiful.
Great price + free delivery.
I definitely will use your services again.

Date of experience: August 22, 2018
Susan Q.
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It was a surprise order that arrive on time and as expected.

Date of experience: August 22, 2018
Kathy G.
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Nice selection and timely delivery!
August 22, 2018

Nice selection and timely delivery!

Date of experience: August 22, 2018
Kelly D.
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Ordering online was easy
August 22, 2018

Ordering online was easy. Flowers delivered on time and actually earlier than expected in the day.

Date of experience: August 22, 2018
Amy S.
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Loved the free shipping/delivery
August 22, 2018

Loved the free shipping/delivery. I thought the flowers were lovely although for the price they could have been a little bigger/more. They made the recipient very happy and she thought they were beautiful so I thank you for that.

Date of experience: August 21, 2018
Jerry D.
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Works pretty well except for keeping the bonuses or credits received from other orders

Date of experience: August 21, 2018
vic k.
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Much better than 800 Flowers
August 22, 2018

Much better than 800 Flowers

Date of experience: August 21, 2018
Juan C.
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Thank you so much, my wife loved the flowers!
August 22, 2018

Thank you so much, my wife loved the flowers!

Date of experience: August 21, 2018
California
1 review
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Well, I was trying to same day delivery and I paid for that at 3:00 PM and I talked to one of the girls and she said will be delivered in 6:00 pm and at 7:30 pm called to find out what is going on, they simply said oh they where not able to do it. They did not even call me and let me know. Just STAY AWAY FROM THEM

Date of experience: August 21, 2018
CZ V.
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The flowers that my daughter received were not the flowers pictured in the ad. I have pictures to prove it. If the company contacts me I will share those photos. The bouquet that was received was considerably smaller. It was lovely but not beautiful as shown.

Date of experience: August 21, 2018
Edward Q.
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The shipping cost was more expensive than I expected..

Date of experience: August 21, 2018
john m.
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Fine
August 22, 2018

Fine. Our daughter got the flowers on her birthday and said they were lovely.

Date of experience: August 21, 2018
Henry S.
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Flowers were for a sick friend in the hospital
August 22, 2018

Flowers were for a sick friend in the hospital. She really liked them.

Date of experience: August 21, 2018
Lorraine S.
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Very disappointed
August 22, 2018

Very disappointed. The picture they sent me of what they received compared to what I ordered are two different bouquets... sadly disappointed, unfortunately! Have been satisfied before.

Date of experience: August 21, 2018
Laura Y.
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The arrangement I selected looks NOTHING like the flowers received. I selected a purple arrangement, my mother got a vase that was 70% leaves and 2 different types of flowers scattered through the greenery. "Surprise, here are some leaves!" I will not be using this company for any future flower orders, but if I am ever in the market for overpriced leaves, I know where to come.

Date of experience: August 21, 2018
Chris R.
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Worst customer service experience I've had in a while. The communication and lack of knowing where and what to do with the order was the worst part. I was guaranteed a delivery after making a call only to receive future dated emails, was forced to reschedule the delivery and even then none of the reps except for the manager I spoke to could give me some clarification as to why everything was so jumbled. Would not recommend to be honest.

Date of experience: August 21, 2018
Maggie M.
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Sent to our granddaughter in Florida to her office. She was thrilled and sent me a picture of them. The beautiful arrangement was as pictured on site. They were delivered the same day as requested. First time I have ordered from your company. Will definitely use again.

Date of experience: August 21, 2018
Deborah K.
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Since this was a gift, I was just informed that it was warmly received and lovely to look at.

Date of experience: August 21, 2018