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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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BMR W.
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The ordering process was easy, the choice of arrangements was great, delivery was on time, and most important, the orchid plant was gorgeous and made the recipient very happy.

Date of experience: August 21, 2018
Celia A.
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When I checked "Track My Order", it stated that it was delivered at 10:55AM, but the recipient did not receive them until 1:19PM, so I was concerned, but now that they are received, I'm glad.

Date of experience: August 21, 2018
Elise S.
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Good experience
August 21, 2018

Good experience - both online and with product!

Date of experience: August 21, 2018
Rebecca V.
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Thank you for great service
August 21, 2018

Thank you for great service

Date of experience: August 21, 2018
Mindy R.
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Placed many orders with you.Been very satisfied but please be sure arrangement is as pictured! Thank you!My friend sent a picture of delivery & was not as picture...red carnations were added & a lot of green filler instead of lime tiny mums!Was rose pink alstroemerias in original NO red carns!Did not want any 'red',especially not carns!

Date of experience: August 21, 2018
Maria I.
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Same day delivery even though I place my order on the afternoon.

Date of experience: August 21, 2018
Nancy G.
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I appreciate the deduction in price
August 21, 2018

I appreciate the deduction in price. My mother loved the flowers, they are beautiful!

Date of experience: August 21, 2018
Darla W.
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Easy and quick check out
August 21, 2018

Easy and quick check out.

Date of experience: August 21, 2018
Ryan V.
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Recipient very pleased with their gift
August 21, 2018

Recipient very pleased with their gift

Date of experience: August 21, 2018
William G.
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I ordered a teddy bear / balloon combo from this company to be delivered to my girlfriend for her birthday and was profoundly disappointed with the results. For some reason, the gift package was delivered in a Kate Spade shopping bag - even though nothing in the gift came from Kate Spade. My girlfriend, who is a public elementary school teacher, received the gift during a staff meeting. Seeing the shopping bag, she and all of her co-workers naturally assumed that I had gotten her a designer purse for her birthday. Of course, I had not. Nor had I ever heard of a Kate Spade purse. But, believing that was the contents of the shopping bag, when she opened it in front of her friends to find the tiny bear, half-deflated balloon, and pitiful box of drugstore-grade chocolates inside, everyone erupted in laughter. She was humiliated. She called me, embarrassed and upset and I, not understanding the source of the confusion, became irate as well. This turned into a fight and she nearly ended up dumping me... BECAUSE of the gift I tried to give her from YOUR company. I don't understand how or why this delivery was placed inside a Kate Spade shopping bag, but this outcome is not acceptable. For $60, I was not expecting the highest grade product, but the quality of these items was exceptionally poor. I feel beyond cheated. I would have been better off not getting her anything than giving her something from fromyouflowers.com. I am deeply dissatisfied.

Date of experience: August 21, 2018
Melinda M.
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Easy to order and the flowers were beautiful!
August 21, 2018

Easy to order and the flowers were beautiful!

Date of experience: August 21, 2018
Bo F.
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Great
August 21, 2018

Great

Date of experience: August 21, 2018
Paul V.
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An early morning delivery before it got hot
August 21, 2018

An early morning delivery before it got hot. Saw a picture from my daughter. The arrangement looked beautiful. Well done! Very unique.

Date of experience: August 21, 2018
dell L.
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...
August 21, 2018

Date of experience: August 21, 2018
Janna H.
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Paid for expedited delivery in 4hrs but delivery was 5hrs 10mins. Aside from that overall experience was good.

Date of experience: August 21, 2018
Frank G.
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The flowers received didn't match the picture
August 21, 2018

The flowers received didn't match the picture

Date of experience: August 21, 2018
Georgia
1 review
0 helpful votes
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I ordered a teddy bear / balloon combo from this company to be delivered to my girlfriend for her birthday and was profoundly disappointed with the results. For some reason, the gift package was delivered in a Kate Spade shopping bag - even though nothing in the gift came from Kate Spade. My girlfriend, who is a public elementary school teacher, received the gift during a staff meeting. Seeing the shopping bag, she and all of her co-workers naturally assumed that I had gotten her a designer purse for her birthday. Of course, I had not. Nor had I ever heard of a Kate Spade purse. But, believing that was the contents of the shopping bag, when she opened it in front of her friends to find the tiny bear, half-deflated balloon, and pitiful box of drugstore-grade chocolates inside, everyone erupted in laughter. She was humiliated. She called me, embarrassed and upset and I, not understanding the source of the confusion, became irate as well. This turned into a fight and she nearly ended up dumping me... BECAUSE of the gift I tried to give her from THIS company. I don't understand how or why this delivery was placed inside a Kate Spade shopping bag, but this outcome is not acceptable. For $60, I was not expecting the highest grade product, but the quality of these items was exceptionally poor. I feel beyond cheated. I would have been better off not getting her anything than giving her something from fromyouflowers.com. I am deeply dissatisfied. Customer service would not even give me a refund. They offered me 20% off.

Date of experience: August 21, 2018
Lacey H.
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Basket was beautiful, very pleased
August 21, 2018

Basket was beautiful, very pleased.

Date of experience: August 21, 2018
Glenn P.
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Quick delivery of a beautiful bouquet of flowers
August 21, 2018

Quick delivery of a beautiful bouquet of flowers.

Date of experience: August 21, 2018
April G.
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Great timing on delivery
August 21, 2018

Great timing on delivery

Date of experience: August 21, 2018