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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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CaSandra s.
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Was not expecting the handling cost
August 22, 2018

Was not expecting the handling cost.

Date of experience: August 22, 2018
Ambar M.
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I didn't receive the flowers but the person that did like them lol

Date of experience: August 22, 2018
Joaquin F.
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Very easy process, exactly what i was looking for.

Date of experience: August 22, 2018
Roy S.
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I sent these flowers to someone else so I am taking their word that they were pretty and what I ordered.

Date of experience: August 22, 2018
Marilyn K.
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The prices can be deceiving because there are extreme handling prices added on at the end.

Date of experience: August 22, 2018
Jean T.
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This is my second time ordering from you
August 22, 2018

This is my second time ordering from you. I'm pleased that you follow up to find out if the customer was satisfied. Flowers are always lovely and on time.

Date of experience: August 22, 2018
Yvonne S.
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Easy Quick and Pretty!
August 22, 2018

Easy Quick and Pretty!

Date of experience: August 22, 2018
Susan Z.
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Unfortunately the tips of the white roses on the arrangement were brown. By second day they were wilted. The other flowers were ok. I bought 3 latex ballons@ $3 each and they were small and I don't think filled with helium.
Delivery was great and on time.

Date of experience: August 22, 2018
MAUREEN M.
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I DID NOT APPRECIATE THE ADDITIONAL CHARGES AT THE END!
THAT SUCKS...

Date of experience: August 22, 2018
Lisa P.
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Shopping was easy
August 22, 2018

Shopping was easy. Quality was good. Only negative is that the delivery person entered an unlocked door of the house and left the flowers on a counter when no one was home.

Date of experience: August 22, 2018
Brenda E.
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Easy and great choice of products
August 22, 2018

Easy and great choice of products

Date of experience: August 22, 2018
Heather K.
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Quick and easy, would like to see how much shipping and handling is before check out.

Date of experience: August 22, 2018
Russ F.
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My first review was very negative, as the company failed to meet delivery guidelines as promised. After speaking with service agent, I was still not happy with the overall outcome. I cancelled the order because I had a specific timeline I needed met. Fromyouflowers promptly credited back my account, and to my understanding cancelled the order. To my amazement my girl received the flowers and she was very impressed with the arrangement.

I would like to state, with the issues in the beginning and my frustration level, fromyouflowers in the end exceeded my expectations. I will in the future give them more orders for the simple fact, they believe in customer satisfaction. Thank You fromyouflowers, I am pleased to see that there are companies that still have integrity and value customers. I will for my future orders use you again.

Date of experience: August 22, 2018
Amanda C.
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Dislike is the minimum purchase requirements for certain areas. Product arrived and wasnt pleased. It was okay but not for the money. Looked like the flowers came from Walmart and the vase came from the Dollar Tree. Didnt like my options. Thanks anyways.

Date of experience: August 22, 2018
Dexter M.
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Everything was fine
August 22, 2018

Everything was fine

Date of experience: August 22, 2018
Riley X.
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Yikes!
August 22, 2018

Yikes! Pricey!

Date of experience: August 22, 2018
Dane r.
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I always love the service I receive
August 22, 2018

I always love the service I receive.

Date of experience: August 22, 2018
rodd E.
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Quick and easy to use
August 22, 2018

Quick and easy to use

Date of experience: August 22, 2018
David J.
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I have used From You Flowers 6 times now, and the order process all the way to the delivery and qualuty of the product is outstanding!

Date of experience: August 22, 2018
Rick C.
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My wife loved them..
August 22, 2018

My wife loved them. Perfect

Date of experience: August 22, 2018