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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Shane R.
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Great experience
August 31, 2018

Great experience. Will be a repeat customer.

Date of experience: August 31, 2018
Beth P.
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Handling charge is a bit too high
August 31, 2018

Handling charge is a bit too high

Date of experience: August 31, 2018
Jean H.
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Flowers did NOT vaguely resemble what I ordered!
August 31, 2018

Flowers did NOT vaguely resemble what I ordered!

Date of experience: August 31, 2018
Ashley D.
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Ratings will depend on how the recipient says flowers are!

Date of experience: August 31, 2018
Chrisanna E.
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Delivery time was exceptional and the person they were sent to loved them. The delivery fee was a bit high, but it was delivered so fast, I didn't mind.

Date of experience: August 31, 2018
Rob B.
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Great easy to use website and good price
August 31, 2018

Great easy to use website and good price. The flowers were nice!

Date of experience: August 31, 2018
Kelley Q.
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The log-in or remeber me page did not work so well and also my promotion code from the email did not take affect.

Date of experience: August 31, 2018
Sarah J.
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The flowers looked similar but the arrangement look some what sloppy.

Date of experience: August 30, 2018
Thalia H.
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Great job
August 31, 2018

Great job.

Date of experience: August 30, 2018
Bill G.
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Minimum delivery charge was expensive
August 31, 2018

Minimum delivery charge was expensive

Date of experience: August 30, 2018
Nas E.
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First time and I like it
August 31, 2018

First time and I like it

Date of experience: August 30, 2018
Meryl G.
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Easy ordering process
August 31, 2018

Easy ordering process.
Beautiful flowers.
Great customer care follow up.

Date of experience: August 30, 2018
Tamijoy J.
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Easy and quick and you had exactly what I was looking for!

Date of experience: August 30, 2018
Kathleen b.
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Shopping experience was great however I think the shipping and handling price is too steep will be shopping around for a better deal.

Date of experience: August 30, 2018
Lynette H.
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So far flowers have been perfect!
August 31, 2018

So far flowers have been perfect! Nice size. Easy ordering. Recipients have been very pleased. My new go to florist!

Date of experience: August 30, 2018
Mike P.
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Easy and the selection is awesome
August 31, 2018

Easy and the selection is awesome

Date of experience: August 30, 2018
James J.
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Website is very user friendly, delivery was timely, and the flower arrangement was beautiful and fresh! I'm very pleased with this experience!

Date of experience: August 30, 2018
Shai D.
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It was not transparent there would be any handling fee up until the end when I was already too invested, in both time and thought, to go back.
Furthermore, after receiving the flowers they were much less than I expected for the price.

Date of experience: August 30, 2018
Michelle E.
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The service/handling charge was way too high!
August 31, 2018

The service/handling charge was way too high! The European Floral Garden was not like the picture. It did not have any purple flowers in it. It was almost all red and pink except for the sunflowers. VERY DISAPPOINTED!

Date of experience: August 30, 2018
Natalia M.
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First-timer in your website
August 31, 2018

First-timer in your website. The webpage froze a couple of times while trying to go over the variety of products offered. Huge variety of bouquets, kudos. The overall price did seem a little excessive when handling and shipping was added. But balloon prices take the cake for overpricing, 3 or 5 dollars for a single balloon IS over the top, I must say. Other than that, the person I sent the bouquet to was really happy with the end result. Thank you.

Date of experience: August 30, 2018