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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Morgan H.
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Easy ordering and payment...
September 2, 2018

Easy ordering and payment...I hope that the flowers are just as amazing :) Thank you so much!

Date of experience: September 2, 2018
Lynn S.
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Extremely happy with my purchase but the $14.95 delivery fee is too high! I almost didn't place the order all because of that however the flowers were beautiful and fresh! Also very quick delivery! Would recommend for sure just wish that fee was a little lower!

Date of experience: September 2, 2018
Sylvet S.
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Quick, simple to follow site, recipients are very pleased with flowers!

Date of experience: September 2, 2018
THERESA A.
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Easy set up to order
September 2, 2018

Easy set up to order.

Date of experience: September 2, 2018
Bill H.
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Easy and fast!
September 2, 2018

Easy and fast!

Date of experience: September 2, 2018
Joe Y.
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Great quality and service
September 2, 2018

Great quality and service. The only issue I had was paying $70 for the middle size flowers and the smallest chocolates and that was with $10 off. While I loved everything the price is very steep.

Date of experience: September 2, 2018
Allison S.
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Everything was great and love the service provided!
September 2, 2018

Everything was great and love the service provided! I do feel like I paid a lot for very few flowers though. Other than that it is a great service, thank you so much!

Date of experience: September 2, 2018
Cindy Y.
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Good options
September 2, 2018

Good options

Date of experience: September 1, 2018
connie J.
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High delivery fee
September 2, 2018

High delivery fee. I was confused when 1st delivery email was sent at 5:30 am...actual delivery was 2:30 pm.

Date of experience: September 1, 2018
Dr M.
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Would have like to know up front about additional shipping charges.

Date of experience: September 1, 2018
Elizabeth C.
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Easy to order
September 2, 2018

Easy to order. You should put the service fee up front though. I thought I was paying just$2.99 for next day delivery so the $14.99 service charge was a surprise.

I'm very pleased I will receive $10 off future orders. I will order again.

Date of experience: September 1, 2018
Julie N.
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Easy to order with plenty of choices
September 2, 2018

Easy to order with plenty of choices. The flowers look beautiful and no added charges if you don't want them before noon. I look forward to my birthday girl's response

She called me to tell me they were absolutely beautiful. She said the flowers were personally delivered in a beautiful glass vase. I would use this company again and recommend it to everyone!

Date of experience: September 1, 2018
Bolivar G.
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PFC Ovalle loced the flowers
September 2, 2018

PFC Ovalle loced the flowers. Thanks so much for making her day.

Date of experience: September 1, 2018
Deborah S.
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The card was totally messed up
September 2, 2018

The card was totally messed up. It did not reflect that I sent them. I have no idea where the name ever came from. I was not impressed with the picture I saw of the flowers. If they last 2 days I will be surprised. I am very disappointed.

Date of experience: September 1, 2018
Catherine B.
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After discovering by email that the same day delivery for Mom's birthday was now going to be 3 days later, I tried to call Customer Service to see what happened and if I could pay for Sunday or holiday delivery.
I wound up being transferred twice and spending 15+ minutes on hold with messages about how the Valentines Rush (it's September) meant I wouldn't be able to get delivery updates. The call disconnected without anyone taking my call.
I've used FYF before and been fine with the service and product. But I'm now downgrading this company into the "when it isn't super important that it be on time or accountable".

Date of experience: September 1, 2018
Moshe N.
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The flowers that were sent are totally different and most likely less expensive than those on the website for ordering.

Date of experience: September 1, 2018
Ruby B.
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I love the beautiful flowers
September 2, 2018

I love the beautiful flowers. My Older Sister love the beautiful flowers she received today. I like to thank You Flowers for all you done to make my sister very happy.
Thank You
Ruby Brunson

Date of experience: September 1, 2018
jean s.
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Flowers were delivered on right date and time
September 2, 2018

Flowers were delivered on right date and time. Much appreciated

Date of experience: September 1, 2018
Randy O.
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The flowers were delivered early
September 1, 2018

The flowers were delivered early. But that did not pose an issue.

Date of experience: September 1, 2018
Catherine O.
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I live in Ireland this was a birthday gift for my daughter living in Florida she loved it. Thank you.

Date of experience: September 1, 2018