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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tammy J.
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The experience that I had with this company was terrible. One of my vest friends contacted a terrible virus was was horribly ill and didn't have any family around so I sent her get well flowers in the hopes it would make her feel better. I paid extra to have them delivered on Saturday, 9/1/18. But they were not delivered until today! I recieved an email stating that they were going to be delivered yesterday and my charge for same day delivery was reimbursed. BUT the flowers weren't delivered yesterday as promised either. So finally they were delivered today. The people offered chocolates along with the flowers but that wasn't the point. There was a special reason for her to get the flowers when they were ordered. I can't afford to send flowers much and this was a special friend in need. I was very disappointed with the company.

Date of experience: September 5, 2018
Tony B.
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Didn't deliver in the time frame they said they would. Otherwise good

Date of experience: September 5, 2018
Edward L.
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I never talk to people about sending flowers so I may not recommend anyone.

Date of experience: September 5, 2018
Betsy J.
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The arrangement that was received looked very similar in color but instead of tulips which was what I chose, I received roses. It's not a big deal to me but to someone else it might be. Otherwise, it was very pretty with the same colors I ordered.

Date of experience: September 5, 2018
Ken C.
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Thanks, they were just what I needed
September 5, 2018

Thanks, they were just what I needed.

Date of experience: September 5, 2018
John D.
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This is the first time ordering flowers this way and it was much easier and much more convenient than going to the flowerist. Please be sure tdhe flowers get here today. Thank you

The flowers arrived despite a mistake in the address. They are very lovely
We appreciate that the florist made an extra effort to get the arrangement to us.

Date of experience: September 5, 2018
Lisa A.
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Great selection and love that they can do quick deliveries!

Date of experience: September 5, 2018
Patty W.
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The site is easy to use and the prices are fair, especially with a discount ;) And BEST of all my mom loved them

Date of experience: September 5, 2018
Caol R.
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Found the perfect gift and check out was a breeze!
September 5, 2018

Found the perfect gift and check out was a breeze!

Date of experience: September 5, 2018
Phillip I.
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So far so good
September 5, 2018

So far so good. If this is delivered to my daughter tomorrow as promised, I'll give you five more stars.

Date of experience: September 5, 2018
Malik T.
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Extra fees are a turn off
September 5, 2018

Extra fees are a turn off. My order went from 35 to 53... thumbs down

Date of experience: September 5, 2018
Florida
1 review
2 helpful votes
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Worse experience of life!
September 5, 2018

I am so upset with this company!
I ordered my stuff with arrival on September 5th 2018. When I contacted the company on September 5th at 1 pm I was promised that my Delivery will arrive by 6 PM I called around 3 to track The delivery status and I was guaranteed by 6 PM at 6:05 PM I called and nobody answered on 610 I give another call and nobody answered I am furious with this company I was guaranteed something and it never arrived this is on believable and unreliable company I will never work with this company again I was promised and guaranteed a 6 PM delivery I made this surprise for my wife she did not receive her surprise on her birthday this is the worst worst worst company I will never work with them again I am so upset this day was planned for a while and now it was ruined all due to failure to deliver on time. Words cannot explain how upset I am this is unbelievable I was so excited when I first was in touch with the representative they told me have no fear and no worries your delivery will be there by 6 PM. It is 6:30 PM and I still have not received my package! The more frustrating part is when I tried getting in touch with the company nobody answered the phone I would've at least like to know what's going on with the status of the package but no one is answering and no one can help me out.

Date of experience: September 5, 2018
Deanna W.
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Liked the selections
September 5, 2018

Liked the selections. Did not realize same day delivery was so expensive. This made the flowers a little pricey.

Date of experience: September 5, 2018
Joe D.
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She loved them!
September 5, 2018

She loved them! Beautiful arraignment and exactly what you saw you got. I have completed confidence in them. I will be doing business with them in the future!

Date of experience: September 5, 2018
Fred G.
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Handling is too costly and then the "upgraded" boquet arrived and was as small as the standard. Lesson learned.

Date of experience: September 5, 2018
Susan Y.
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I paid for the deluxe version of the arrangement and my daughter received a very small arrangement. I think they sent the smallest version.

Date of experience: September 5, 2018
Leslie V.
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I love the same day delivery!
September 5, 2018

I love the same day delivery! This was a last minute birthday gift for my boss who had traveled to Newark from Fort Worth to visit his daughter. I ordered around 10:00am and the gift was delivered before 5:00pm! My boss text me with a picture and was so surprised and grateful!

Date of experience: September 5, 2018
Jacob G.
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Very expipidient
September 5, 2018

Very expipidient.

Date of experience: September 5, 2018
Judith C.
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Only ONE disappointment over the years of service!
September 5, 2018

Only ONE disappointment over the years of service! Selected product selected this time did not look like the photo, but acceptable!

Date of experience: September 5, 2018
Joseph G.
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Easy to use website and excellent delivery times
September 5, 2018

Easy to use website and excellent delivery times.

Date of experience: September 5, 2018