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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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glynda c.
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Very user friendly, would use again
September 6, 2018

Very user friendly, would use again. However, I was surprised at the
"high" handling/service fee...Did not expect that much.

Date of experience: September 6, 2018
Mitzie L.
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This is my first time ordering flowers on line
September 6, 2018

This is my first time ordering flowers on line. A new experience for me but the sweet gal I am sending them to will be sure to tell me how they look and the delivery.

Date of experience: September 6, 2018
Christine X.
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My grandson loved the balloons
September 6, 2018

My grandson loved the balloons. The candy and snacks were not to a 12 year olds liking.

Date of experience: September 6, 2018
Kathy T.
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The flowers were gorgeous and delivered promptly
September 6, 2018

The flowers were gorgeous and delivered promptly. Short delay due to holiday, but they did send me a email advising me, which I greatly appreciated. Very thoughtful company. Great customer service. Nice selection of arrangements to choose from.

Date of experience: September 6, 2018
Colorado
1 review
0 helpful votes
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Requested a flower service delivery for my wife on her birthday. Placed the order one day ahead so they have plenty of time to make the delivery on time. She never received the flowers the day I order. End up receiving on the next day, made me feel really stupid. Plus the flowers came on a beat up box really cheap for the price. If I wanted a Walmart bouquet I could just go myself purchase and take it to her instead of paying $80 bucks for something like that. If you planning to do something nice for a love one DO NOT USE THEIR SERVICE.

Date of experience: September 6, 2018
Charmin H.
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My experiences with your company have always been awesome!

Date of experience: September 6, 2018
Diana G.
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Easy to order online
September 6, 2018

Easy to order online. The prices were reasonable.

Date of experience: September 6, 2018
Lee O.
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Fantastic selection of flowers and very quick and easy to order on line.

Date of experience: September 6, 2018
Amalio G.
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I was surprised at the value and the beauty of the flowers. I did notice something on the bottom of the fronds that looked like small cocoons. I had to google it and found out they are natural but only after I did rip apart the bouquet outside because I thought this would invade my home.

Date of experience: September 6, 2018
Leo B.
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I ordered and my flowers were delivered to my girlfriend on schedule in great condition. She was happy so I'm happy. I don't know what all the bad reviews are about.

Date of experience: September 6, 2018
Sally M.
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This is my first time ordering but it was easy, they had what I was looking for and offered a coupon as well. I can't wait to see the flowers delivered to my daughter.

I ordered tulips for her and she received roses. That was not what I paid for so I was very disappointed with my order.

Date of experience: September 5, 2018
Ivan A.
0 reviews
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Satisfied, everything as advertised!
September 6, 2018

Satisfied, everything as advertised!

Date of experience: September 5, 2018
Kathleen M.
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This was a gift for our friends in Iowa, an elderly couple who needed something to brighten up their day.
Your flowers were a hit!

Date of experience: September 5, 2018
Upset H.
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I placed an order for my 26th Anniversary
September 6, 2018

I placed an order for my 26th Anniversary. I even upgraded to the 'premium plan' which says it will be upgraded by the florist. I also added the teddy bear and the Godiva chocolates. The arraignment was delivered by UPS and basically a DIY PROJECT. Looked nothing like the pictures. The Godiva chocolates were covered in ants. Straight to the garbage. (She was here for delivery, it did not sit outside and get ants, they came with the delivery. I will never order from them again. In fact i want my money back because i went to a florist and purchased another 'Dozen Roses'. This was terrible experience. Use someone else.

Date of experience: September 5, 2018
Cynthia M.
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Quick, easy!
September 6, 2018

Quick, easy!

Date of experience: September 5, 2018
Kay L.
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Lovely choices
September 6, 2018

Lovely choices. I would appreciate an explanation of why the delivery was moved to 9/5/2018 from the requested and understood date of 8/31/2018 with no communication. Both the recipient and I were left in the dark.

Date of experience: September 5, 2018
Maggie S.
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The flowers were just as I had ordered and delivered on time. They really helped out a person in need of a little sunshine.
Thank you so much!

Date of experience: September 5, 2018
Nancy B.
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Had no idea how much you charged for shipping and handling. Too high. I probably wouldn't have order with such a high fee.

Date of experience: September 5, 2018
Dan B.
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First experience with this company very satisfied
September 6, 2018

First experience with this company very satisfied. The recipient thought they were absolutely beautiful and well put-together I would definitely use this again.

Date of experience: September 5, 2018
Jamey m.
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Nice site
September 6, 2018

Nice site. Easy to navigate, and prices are just right

Date of experience: September 5, 2018