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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Forgot about time zone difference. I did not see a cut off time for next day delivery. 1 day later than I wanted, but that was my mistake. Might post one and specify EST. Would jar people's mind when ordering from a different time zone.
You should be upfront about the additional shipping and handling charge
Update
I received the order and the flowers look hideous. They should of never been delivered looking like that.
Arrangement was not as expected this has already been addressed vi email
Great Service!
All went as expected
The $14.99 service charge for "free" delivery was a surprise at the end of placing an order. Not transparent.
Ok
There was a bit of miscommunication with the purchase of the balloon. I was expecting a full sized, helium inflated balloon when i added it to my order, but received a small, air flated balloon on a stick
Fromyouflowers was quick, professional, and friendly :)
My message to the recipient was not included. Therefore no happy birthday message nor did they know who they were from. The cupcakes were kinda beat up and not as pictured. The oreos were good
A few months back, I placed an order for a floral arrangement for a friend. When my friend received the flowers, she sent me a picture of the bouquet. I was so embarrassed and extremely disappointed. First of all, they arrived a day late and second of all, the arrangement looked nothing like what I ordered. I was very pleased Fromyouflowers rectified the issue and so a couple days ago, I decided to give them a second chance.
Now here we go again...
The flowers were delivered on the day requested, but they look nothing like the bouquet I ordered. I'd be more than happy to show you the comparison of what was received and what I thought I ordered, but this survey doesn't allow attachments.
The last time I placed an order and was not satisfied it was because it didn't look anything like what I ordered; specifically, it did not have the flowers that were shown from the catalog. Fromyouflowers stated the reason was because I ordered a small bouquet. I was very pleased that they rectified the situation & gave me a gift certificate for a future order.
Because Fromyouflowers handled my complaint to my satisfaction, I decided to give them another chance so the other day I placed an order for another friend. This time I ordered the largest from the selection, but here we go again... very unsatisfied. Aside from being told my other order was small and that's why it wasn't like the picture, I thought it might also have had to do with the fact it was sent via FedEx from New Jersey to South Carolina (I live in CT). When I asked my friend today who delivered the flowers, she said it was a local florist. So now I don't know what the excuse could be as to why she didn't receive a replica of what was ordered.
If there are flowers that are not available in a particular state or region or because of the season, perhaps fromyouflowers should show different bouquet photos for each region of the United States.
I am not one to ever file a complaint, but when I am purchasing something for a friend in hopes of making their day brighter, I can't overlook this.
I hope fromyouflowers will look into this matter and rectify the situation.
Thank you.
Robin Walsh
Easy to choose and complete order. Very streamlined.
Awesome and quick! Love the bouquet of balloons! THANK YOU!
Mardi Parmenter
Beautiful selections! Have ordered before and everything was fantastic. Operators and customer service representatives are always helpful and polite
Don't do it! This site has no intentions of delivering same day. Then they told me they "upgraded" my order. I didn't want an upgrade, I wanted the order delivered the day I asked, and paid extra for. All you'll get are some emails from a call center where they don't understand. Worse, they told me they can't guarantee what time the NEXT day they're delivering. Ridiculous. The states attorney should take them down for false advertising.
Very easy transaction! Delivered in the morning! Will use this company again!
An additional fee of $14.99 service/handling showed up at the end. I went ahead and purchased, but that fee should have been disclosed prominently in the posted prices.
Sounds like the arrangement was absolutely beautiful. I appreciate you making me look good.
Disappointed that arrangement wasn't what I ordered not even the flowers it colors or vase...she liked them but even told me not her colors...so little bummed!
The flowers were for my sisters 50th Anniversary. She had a bone marrow transplant and is at the hospital. So I wanted to do something special for her since there was no celebration. She said they were absolutely beautiful. Thank you for helping me make her very happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members