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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Susan D.
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Flowers arrived as promised and made my daughter smile so I couldn't be happier!

Date of experience: September 10, 2018
Amy B.
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Easy
September 11, 2018

Easy

Date of experience: September 10, 2018
susan K.
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Lots to select from and easy to use this website
September 11, 2018

Lots to select from and easy to use this website. I have used you in the past and the floral arrangements were beautiful!

Date of experience: September 10, 2018
Cynthia B.
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The floral arrangement exceeded my expectations!
September 11, 2018

The floral arrangement exceeded my expectations! My sister was recently diagnosed with Stage 2 breast cancer, so I wanted to have something extra special delivered to her for her birthday. Not only was the arrangement beautiful, she said it smelled amazing too. I will definitely use you for future occassions.

Date of experience: September 10, 2018
Andrea K.
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I sent the bouquet and the recipient took a picture and it didn't look as full as the picture that was advertised but they were happy with it.

Date of experience: September 10, 2018
Barbara B.
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Found you through my KERA Membership
September 11, 2018

Found you through my KERA Membership. I tried FTD, first but your pricing and hopefully, quality of flowers/plants was far superior! Mom's a plant fanatic so hope these are good. If so, I'll use you again for holidays and Mother's Day! Mom seemed pleased with what was a dish planter with evergreen type plants. I did not personally get to see it as we live in different states.

Date of experience: September 10, 2018
Gordon E.
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Very easy, quick, good selection
September 11, 2018

Very easy, quick, good selection

Date of experience: September 10, 2018
Judy C.
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Liked same day service availability
September 10, 2018

Liked same day service availability. Our grandchildren loved it!

Date of experience: September 10, 2018
Jennifer L.
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Thank you
September 10, 2018

Thank you

Date of experience: September 10, 2018
Stacey Z.
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Very quick and easy!
September 10, 2018

Very quick and easy! The flowers arrived on time and were just beautiful! Exactly how described and no damage. My mom is thrilled! Thank you

Date of experience: September 10, 2018
Joe G.
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Extra charges to hogh
September 10, 2018

Extra charges to hogh

Date of experience: September 10, 2018
Jamillah S.
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I will order from you guys again thanks for you services

Date of experience: September 10, 2018
Mike H.
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Paid extra to have flowers delivered by noon
September 10, 2018

Paid extra to have flowers delivered by noon. When flowers did not arrive customer service said it was now before 5. Offerred to refund the by noon delivery fee and give me a 10$ gift card. I can afford the delivery fee and I don't need your gift card. What I need is for you to deliver as advertised and paid for.

Date of experience: September 10, 2018
Steven V.
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Guaranteed my order to be delivered by 6pm Sept 9
September 10, 2018

Guaranteed my order to be delivered by 6pm Sept 9. Finally arrived at 245pm Sept 10th.
Useless customer service.
Definitely won't use this service again.

Date of experience: September 10, 2018
Diane B.
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Site was clear, easy, efficient, and reasonable pricing.

Date of experience: September 10, 2018
Maryland
1 review
0 helpful votes
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Never received a flower!
September 10, 2018

Placed the order for Friday for a funeral on Sunday and Monday... family stated the flower NEVER showed up. Called company Monday afternoon, sat on hold for 35minutes... they reached out to florist to track my flower... and no detail information was provided other than "we are tracking your order". Well, the funeral is over and I don't need it. The only reason they aren't getting one star is because they issued a full refund in the same day.

Date of experience: September 10, 2018
Janet V.
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Very easy to order
September 10, 2018

Very easy to order. A nice selection to choose from. The recipients were so very happy with the flowers, they loved them.

Date of experience: September 10, 2018
Karen G.
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Easy to order
September 10, 2018

Easy to order. The order was delivered on the requested day and it was beautiful and in great condition.

Date of experience: September 10, 2018
Michael T.
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Site is easy to navigate, with some great options
September 10, 2018

Site is easy to navigate, with some great options

Date of experience: September 10, 2018
michelle b.
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Great Service over all
September 10, 2018

Great Service over all

Date of experience: September 10, 2018