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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Phil Q.
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Flowers were guaranteed to be delivered on my mothers 65th birthday...October 1st. They didnt get delivered until October 2nd, and I was refunded a measly 3.99. I will never use this service again. I could have delivered them myself in shorter time.

Date of experience: October 2, 2018
Jim K.
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Good service, pricing is deceptive, just like most florists.

Date of experience: October 2, 2018
Ryan S.
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I was skeptical at first but very pleased with the service

Date of experience: October 2, 2018
Irene S.
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The flowers received were very fresh looking
October 2, 2018

The flowers received were very fresh looking. The arrangement was tastefully done.

Date of experience: October 2, 2018
Paula M.
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This is my first experience shopping with this site and it was easy and fast. The delivery time was super fast. The basket arrived quickly and was very cute. I was a little disappointed in the substitutions from what was shown on the website only because there were items in the basket received that I knew the recipient wouldn't eat. Overall though it was a great experience and I will place orders again in the future.

Date of experience: October 2, 2018
Regina S.
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Friend was very happy with the flowers
October 2, 2018

Friend was very happy with the flowers

Date of experience: October 2, 2018
truletta f.
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I ordered a birthday gift for a friend who loves to snack while he works. He was surprised and very appreciative. This was a good idea for someone who has everything.

Date of experience: October 2, 2018
Nancy w.
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Easy and quickly accomplished!
October 2, 2018

Easy and quickly accomplished!
I would recommend this company.

Date of experience: October 2, 2018
Ruth S.
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Quick and easy
October 2, 2018

Quick and easy. Beautiful flowers.

Date of experience: October 2, 2018
JIMMY H.
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Been just Great!
October 2, 2018

Been just Great!

Date of experience: October 2, 2018
Kelly V.
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...
October 2, 2018

Date of experience: October 2, 2018
Patsy S.
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My daughter received roses not a mixed bouquet
October 2, 2018

My daughter received roses not a mixed bouquet. I didn't request "love" flowers I requested a "just because" arrangement.

Date of experience: October 2, 2018
Edward P.
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She loved them!
October 2, 2018

She loved them!

Date of experience: October 2, 2018
Josiah R.
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It was really good aside from a little bit of a late delivery

Date of experience: October 2, 2018
Kristi E.
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Website very easy to use
October 2, 2018

Website very easy to use. I would of liked to seen the ship cost when I selected the date. Although a very nice arrangement was delivered it looked nothing like what I ordered. I am not sure when they did not have the flower in the photo why the Substituted the flowers with pink carnation. This was a sympathy arrangement there's no reason it should have bright pink carnations all throughout it. Plus carnations are cheap flowers and I do not like them, it would have been nice if they substituted for something more comparable that was in the photo versus a cheap carnation and instead of using pink maybe using white or even yellow if they didn't have white since it was a sympathy arrangement. Needless to say I was somewhat mortified when I saw all the pink carnations although it was pretty it was not fitting for the situation

Date of experience: October 2, 2018
Elena B.
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This is the 1st time i order from your site
October 2, 2018

This is the 1st time i order from your site
Even though the process was fast and easy i wasnt happy at the end with so much added fees for the order...
But when i saw the arrangement that was sent I wasnt pleased with so much cheap greenary added instead of flowers...
I know the exact duplication is not always possible (owner of flower shop for 25yrs)
But at least adding a good amount of flowers instead of just greenery is a good customer service.

Date of experience: October 2, 2018
Mohammed M.
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Great service all around
October 2, 2018

Great service all around

Date of experience: October 2, 2018
Karen X.
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Wonderful!
October 2, 2018

Wonderful!

Date of experience: October 2, 2018
Habiba I.
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I requested to deliver the flowers in the morning. It was very important to get the flower in the morning, at least before lunch. I called few times to make sure. But you couldnt deliver until really late at night. I am very upset about this.
I am not going to use you any more. Or refer to any one. Sorry.

Date of experience: October 2, 2018
Chris P.
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Bouquet looked a little small for the price
October 2, 2018

Bouquet looked a little small for the price

Date of experience: October 2, 2018