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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jill A.
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What we received was not what was ordered but was a nice plant in good condition. It did come in a timely manner and the delivery person graciously called when no one was home and left a message.

Date of experience: October 4, 2018
Rebecca H.
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I was offered a free shipping discount because the min. Price for delivery was higher than I wanted to spend, but it took away my original discount so the bouquet was $50 instead of $40. So it didn't change the total cost but I really needed the flowers delivered so I ordered.
The website is really nice and easy to use, but the Product that I received was not what I ordered. I purposely ordered an arrangement with big lilies and the bouquet I got did not have them. So I don't know how much I trust their options.

Date of experience: October 4, 2018
Karla B.
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Some of my flowers were droopy
October 4, 2018

Some of my flowers were droopy

Date of experience: October 4, 2018
amie o.
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Great service and price
October 4, 2018

Great service and price

Date of experience: October 4, 2018
Karen H.
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Expensive service & handling charge
October 4, 2018

Expensive service & handling charge.

Date of experience: October 4, 2018
Marilyn H.
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Flowers were delivered promptly
October 4, 2018

Flowers were delivered promptly

Date of experience: October 4, 2018
maria m.
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I have always received excellent service and the flowers have been beautifully arranged.

Date of experience: October 4, 2018
Jess C.
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Delivery charge was way too expensive
October 4, 2018

Delivery charge was way too expensive

Date of experience: October 4, 2018
sharon s.
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Quick, easy website and prices are good
October 4, 2018

Quick, easy website and prices are good

Date of experience: October 4, 2018
Mike H.
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Flower bouquet wwas not as full as I had planned
October 4, 2018

Flower bouquet wwas not as full as I had planned. Kinda sad wasn't like the website

Date of experience: October 4, 2018
Rosemary N.
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I was not aware I had to pay for a vase and shipping before I selected your floral arrangement. Those costs should have been included in the total flower cost listed before I decided to purchase anything. I do not like surprises at checkout-that's all.

Date of experience: October 4, 2018
Laura R.
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I don't want to leave a comment
October 4, 2018

I don't want to leave a comment

Date of experience: October 4, 2018
susan m.
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It was fine
October 4, 2018

It was fine - just thought I had some credits but didn't see anything

Date of experience: October 4, 2018
Richard W.
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I ordered on Monday for delivery on Wednesday
October 4, 2018

I ordered on Monday for delivery on Wednesday. Was perfect for my mother's Birthday. I'm from Alaska and she now lives in Idaho. I did the purchase from my phone via internet. Thankyou

Date of experience: October 4, 2018
Lisa Z.
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Your delivery/handling fee is high, i will shop for a more affordable service next time. Especially as my order was marked delivered after 7pm when it actually was not delivered. I had to follow up with customer service who was unable to give me an answer because the florist was unable to reach the driver.
The order then showed up after 8 p.m. with no return phone call from customer service. I am disappointed in how much work I actually had to do to make sure this was delivered. The surprise of a delivery is ruined when you actually have to call the recipient and find out if they have received it.

Date of experience: October 4, 2018
Arjunen A.
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Processing fee is too much
October 4, 2018

Processing fee is too much.

Date of experience: October 4, 2018
Joe W.
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It was great!
October 4, 2018

It was great! They delivered them early and they were great! Will order from again! Thanks!

Date of experience: October 4, 2018
John S.
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Everything went as planned
October 4, 2018

Everything went as planned. Thanks.

Date of experience: October 4, 2018
naomi s.
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Very fast and reliable service, thank you so much

Date of experience: October 4, 2018
laurie W.
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Easy process!
October 4, 2018

Easy process!

Date of experience: October 4, 2018