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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Allison K.
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Recipient loved the flowers
October 12, 2018

Recipient loved the flowers.

Date of experience: October 12, 2018
Gabrielle H.
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The flowers looked great
October 12, 2018

The flowers looked great.

Date of experience: October 12, 2018
Namaste m.
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Your shipping and handling expense should be added before ordering so there would not be that surprise.

Date of experience: October 12, 2018
Raymond J.
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The pricing is literally DOUBLE at checkout what it was at the start of the checkout process. This borders on fraud. This is horrible.

Date of experience: October 11, 2018
Barbara G.
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After shopping around on other sites I found this was the best one with great prices and a lot of choices. They really have something for everyone.

Date of experience: October 11, 2018
Rachelle M.
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Overall experience was great
October 12, 2018

Overall experience was great. More flowers in the arrangement would have been nice.

Date of experience: October 11, 2018
Michelle R.
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They turned out beautiful
October 12, 2018

They turned out beautiful. I was nervous about doing the florist design but it was really nice.

Date of experience: October 11, 2018
Joanna M.
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Delivery was on time and received a call that no one was home and where he was leaving the delivery. Called and let them know where it was. Am very happy with service and product.

Date of experience: October 11, 2018
Frustrated R.
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The flowers that arrived were at best half what was advertised.

Date of experience: October 11, 2018
cheryl a.
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The flowers were beautiful & lasted
October 12, 2018

The flowers were beautiful & lasted. They got there early & made my daughters birthday. The price was was a bit much and decieving - almost triple from the price advertised because of a Saturday and additional fees

Date of experience: October 11, 2018
Marci C.
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A little tedius and too many upcharges
October 12, 2018

A little tedius and too many upcharges

Date of experience: October 11, 2018
Regina D.
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Always receive great service and beautiful arrangements. Also great delivery service

Date of experience: October 11, 2018
Soeunsvay R.
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Make it easier to pay from a different country
October 12, 2018

Make it easier to pay from a different country

Date of experience: October 11, 2018
Ann B.
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I didn't see the flowers but my daughter said they were lovely

Date of experience: October 11, 2018
Sergio O.
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Good
October 11, 2018

Good

Date of experience: October 11, 2018
Lisa J.
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Great...
October 11, 2018

Great...user friendly

Date of experience: October 11, 2018
Gilberto A.
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I was sad when i noticed the handling fee was not mention in the beginning of my order. It showed only in the end.

Date of experience: October 11, 2018
Theresa G.
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You have made it simple and easy to send a gift across the country!

Date of experience: October 11, 2018
Jay X.
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Ordering: Fast, efficient and easy!
October 11, 2018

Ordering: Fast, efficient and easy!

The results: Underwhelmed and overpriced. Essentially a "bait and switch" and borderline false advertising. I ordered a "How Sweet It is" bouquet and selected the PREMIUM arrangement (not Regular or Deluxe; PREMIUM). When the arrangement was delivered I was sent a picture and though the flowers appeared fresh, the arrangement that was delivered was identical to the "Regular" photo on the website. If I could have enclosed the picture I would. When I called Customer Service and explained the situation and the disappointment, the associate kept asking me how many of these flowers did you see, how many of those. I answered her questions but stated AT LEAST 5 TIMES "it looks just like the Regular photo on your website" and not anywhere near as full as even the Deluxe, let alone the Premium". In theory, she is refunding my money but I care less about the $$ than the disappointing experience. I will not use FYF.com again...

Date of experience: October 11, 2018
janet w.
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Recipients loved the flowers
October 11, 2018

Recipients loved the flowers

Date of experience: October 11, 2018