Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Soeunsvay R.
0 reviews
0 helpful votes
Follow Soeunsvay R.
Unfollow Soeunsvay R.
Share Review
Report Review

Make it easier to pay from a different country
October 12, 2018

Make it easier to pay from a different country

Date of experience: October 11, 2018
Ann B.
0 reviews
0 helpful votes
Follow Ann B.
Unfollow Ann B.
Share Review
Report Review

I didn't see the flowers but my daughter said they were lovely

Date of experience: October 11, 2018
Sergio O.
0 reviews
0 helpful votes
Follow Sergio O.
Unfollow Sergio O.
Share Review
Report Review

Good
October 11, 2018

Good

Date of experience: October 11, 2018
Lisa J.
0 reviews
0 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

Great...
October 11, 2018

Great...user friendly

Date of experience: October 11, 2018
Gilberto A.
0 reviews
0 helpful votes
Follow Gilberto A.
Unfollow Gilberto A.
Share Review
Report Review

I was sad when i noticed the handling fee was not mention in the beginning of my order. It showed only in the end.

Date of experience: October 11, 2018
Theresa G.
0 reviews
0 helpful votes
Follow Theresa G.
Unfollow Theresa G.
Share Review
Report Review

You have made it simple and easy to send a gift across the country!

Date of experience: October 11, 2018
Jay X.
0 reviews
0 helpful votes
Follow Jay X.
Unfollow Jay X.
Share Review
Report Review

Ordering: Fast, efficient and easy!
October 11, 2018

Ordering: Fast, efficient and easy!

The results: Underwhelmed and overpriced. Essentially a "bait and switch" and borderline false advertising. I ordered a "How Sweet It is" bouquet and selected the PREMIUM arrangement (not Regular or Deluxe; PREMIUM). When the arrangement was delivered I was sent a picture and though the flowers appeared fresh, the arrangement that was delivered was identical to the "Regular" photo on the website. If I could have enclosed the picture I would. When I called Customer Service and explained the situation and the disappointment, the associate kept asking me how many of these flowers did you see, how many of those. I answered her questions but stated AT LEAST 5 TIMES "it looks just like the Regular photo on your website" and not anywhere near as full as even the Deluxe, let alone the Premium". In theory, she is refunding my money but I care less about the $$ than the disappointing experience. I will not use FYF.com again...

Date of experience: October 11, 2018
janet w.
0 reviews
0 helpful votes
Follow janet w.
Unfollow janet w.
Share Review
Report Review

Recipients loved the flowers
October 11, 2018

Recipients loved the flowers

Date of experience: October 11, 2018
Helen M.
0 reviews
0 helpful votes
Follow Helen M.
Unfollow Helen M.
Share Review
Report Review

Beautiful selection, easy to order
October 11, 2018

Beautiful selection, easy to order. Delivered as promised. I just spoke to Lisa Ward who we sent the flowers to and she said they are beautiful and she is so happy.

Date of experience: October 11, 2018
Nettie C.
0 reviews
0 helpful votes
Follow Nettie C.
Unfollow Nettie C.
Share Review
Report Review

The arrangement is beautiful and delivered promptly

Date of experience: October 11, 2018
Mark V.
0 reviews
0 helpful votes
Follow Mark V.
Unfollow Mark V.
Share Review
Report Review

Very nice Blue roses but to me the price could be a little more manageable. Still fairly satisfied with my purchase.

Date of experience: October 11, 2018
Cindy W.
0 reviews
0 helpful votes
Follow Cindy W.
Unfollow Cindy W.
Share Review
Report Review

Easy to order
October 11, 2018

Easy to order. Kind of high On the handling fees. I guess that's why there was no delivery fee...

Date of experience: October 11, 2018
Jennifer X.
0 reviews
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

Easy to place the order, everything is as expected!

Date of experience: October 11, 2018
GG K.
0 reviews
0 helpful votes
Follow GG K.
Unfollow GG K.
Share Review
Report Review

The process was easy
October 11, 2018

The process was easy - but the the handling service charge was a surprise because it was not disclosed prior to ordering. This was disturbing because the charge was a hidden cost that is unexpected. The service and handling charge was 75% of the cost of the flowers!

Date of experience: October 11, 2018
Chris U.
0 reviews
0 helpful votes
Follow Chris U.
Unfollow Chris U.
Share Review
Report Review

Better tracking for time frame of delivery
October 11, 2018

Better tracking for time frame of delivery

Date of experience: October 11, 2018
Marsha S.
0 reviews
0 helpful votes
Follow Marsha S.
Unfollow Marsha S.
Share Review
Report Review

The recipients remarked on how beautiful the flowers were. Thank you!

Date of experience: October 11, 2018
Jneanne C.
0 reviews
0 helpful votes
Follow Jneanne C.
Unfollow Jneanne C.
Share Review
Report Review

The online shopping is great, as long as the order arrived by October 10, I will be pleased.

Date of experience: October 11, 2018
Dawn Q.
0 reviews
0 helpful votes
Follow Dawn Q.
Unfollow Dawn Q.
Share Review
Report Review

Fast easy and the flowers look great!
October 11, 2018

Fast easy and the flowers look great!

Date of experience: October 11, 2018
James M.
0 reviews
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Would like to see better filters on price (low to high) and type of flowers would be nice (like all roses or Daisy's) price was less than all competitors and that was great.

And...my aunt loved the arrangement, I live on the other side of the country and cannot attend her 80th birthday but this perfect pink arrangement will be displayed prominently as the centerpiece when the rest of the family arrives for dinner tonight. Sister confirmed it arrived as ordered and I was impressed by how fast the order was processed and delivered.(12 hrs or less) I'm a believer and this site is now permanently bookmarked (1800flowers bookmark deleted) thanks for helping me help make her day more special from so far away.

Date of experience: October 11, 2018
Jessica M.
0 reviews
0 helpful votes
Follow Jessica M.
Unfollow Jessica M.
Share Review
Report Review

The flowers were beautiful but a little smaller than i expected.

Date of experience: October 11, 2018