Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Make it easier to pay from a different country
I didn't see the flowers but my daughter said they were lovely
Good
Great...user friendly
I was sad when i noticed the handling fee was not mention in the beginning of my order. It showed only in the end.
You have made it simple and easy to send a gift across the country!
Ordering: Fast, efficient and easy!
The results: Underwhelmed and overpriced. Essentially a "bait and switch" and borderline false advertising. I ordered a "How Sweet It is" bouquet and selected the PREMIUM arrangement (not Regular or Deluxe; PREMIUM). When the arrangement was delivered I was sent a picture and though the flowers appeared fresh, the arrangement that was delivered was identical to the "Regular" photo on the website. If I could have enclosed the picture I would. When I called Customer Service and explained the situation and the disappointment, the associate kept asking me how many of these flowers did you see, how many of those. I answered her questions but stated AT LEAST 5 TIMES "it looks just like the Regular photo on your website" and not anywhere near as full as even the Deluxe, let alone the Premium". In theory, she is refunding my money but I care less about the $$ than the disappointing experience. I will not use FYF.com again...
Recipients loved the flowers
Beautiful selection, easy to order. Delivered as promised. I just spoke to Lisa Ward who we sent the flowers to and she said they are beautiful and she is so happy.
The arrangement is beautiful and delivered promptly
Very nice Blue roses but to me the price could be a little more manageable. Still fairly satisfied with my purchase.
Easy to order. Kind of high On the handling fees. I guess that's why there was no delivery fee...
Easy to place the order, everything is as expected!
The process was easy - but the the handling service charge was a surprise because it was not disclosed prior to ordering. This was disturbing because the charge was a hidden cost that is unexpected. The service and handling charge was 75% of the cost of the flowers!
Better tracking for time frame of delivery
The recipients remarked on how beautiful the flowers were. Thank you!
The online shopping is great, as long as the order arrived by October 10, I will be pleased.
Fast easy and the flowers look great!
Would like to see better filters on price (low to high) and type of flowers would be nice (like all roses or Daisy's) price was less than all competitors and that was great.
And...my aunt loved the arrangement, I live on the other side of the country and cannot attend her 80th birthday but this perfect pink arrangement will be displayed prominently as the centerpiece when the rest of the family arrives for dinner tonight. Sister confirmed it arrived as ordered and I was impressed by how fast the order was processed and delivered.(12 hrs or less) I'm a believer and this site is now permanently bookmarked (1800flowers bookmark deleted) thanks for helping me help make her day more special from so far away.
The flowers were beautiful but a little smaller than i expected.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

