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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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LORE M.
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Amazing!
November 8, 2018

Amazing! Wanted to surprise my daughter at her job. She saw the delivery truck from across the coffee shop she stopped at and thought, "Aw, someone got flowers in the plaza." Only to walk in later and find out the delivery was for her. She was super suprised and in tears with happiness! She loved the flowers, they were Beautiful and in tact! Even the card attached was nice - the writing was pretty.

Date of experience: November 8, 2018
Crystal M.
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They are beautiful love them
November 8, 2018

They are beautiful love them

Date of experience: November 8, 2018
Janny H.
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Flowers were delivered in a timely fashion
November 8, 2018

Flowers were delivered in a timely fashion. The recipient was pleased. I would use again.

Date of experience: November 8, 2018
Alyson S.
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I had a lot of problems navigating the purchase process on a mobile device.

Date of experience: November 8, 2018
BRENDA H.
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The picture on the website showed a full bouquet of flowers. When it was delivered to the recipient it was small and flowers scattered in the vase with a lot of greenery that is not what I paid for. I was very disappointed with the product that was delivered.

Date of experience: November 8, 2018
Kim G.
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There is no mention of the $15 service fee until checkout. This seems like bait and switch to me.

Date of experience: November 8, 2018
Marieta B.
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No comment
November 8, 2018

No comment

Date of experience: November 8, 2018
Tarina J.
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Very quick service and professional
November 8, 2018

Very quick service and professional

Date of experience: November 8, 2018
Nikki V.
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The bouquet was really small and i ordered the premium. It looked larger in the picture. For $70, it was definitely not worth it. Plus, the delivery guy didn't even ring doorbell, he left them on the doorstep. Anything could have happened to them.

Date of experience: November 8, 2018
gail c.
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I didn't expect the $14.99 service/handling fee
November 8, 2018

I didn't expect the $14.99 service/handling fee,
I had to call at 4:35 pm because I hadn't heard the flowers were delivered yet to the business that closed at 4:00 pm
Flowers arrived ok, arrangement looked small in the pictures the recepient sent me.
I was issued a credit for my inconvenience of $15.
Thank you

Date of experience: November 8, 2018
Erica D.
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Every device I used I was receiving a different discount and I wasn't able to type in the coupon code I wanted. I had to check out as a guest to receive the best discount. Also I asked for a medium size teddy bear for the basket... It had 2 small bears. I sent it for my friend that just had a baby. Disappointed but she loved the basket

Date of experience: November 8, 2018
Mark G.
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This service was perfect for us as we were out of town for our granddaughter's birthday and this fit the bill for part of her gifts.

Date of experience: November 8, 2018
Ranae E.
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It not right that the plant has to over 39.99, you use the same amount of gas to deliver a small plant versus you forcing me to buy a large plant. I had a small plant with balloons and a teddy bear. It was well over 39.99, but the plant has to be over 49.99!

Date of experience: November 8, 2018
NK K.
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Depends on how the flowers are delivered and if the flowers are beautifully presented

Date of experience: November 8, 2018
James C.
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From you flowers was recommended to me by a friend for my anniversary, the experience was not satisfying due to unable to put any kind of special instructions like the hours the person worked to assure they would get delivered on time which they were not, also there was not enough space in the address line to be able to put 3rd fl, also since they didn't arrive during the persons work hours they were just left at a desk without delivering them to a person

Date of experience: November 7, 2018
Karen R.
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I appreciate the free shipping offer
November 8, 2018

I appreciate the free shipping offer. I experienced difficulty in completing my order, though, as the system added a second arrangement to my cart when I clicked on the link in the email. I was unable to remove it from the review order page and had to back out to clear everything up. These extra steps were a little bit of a pain. Prior to that, easy breezy.

While the recipient was thrilled to have received flowers today, I was disappointed in the color and quality of pink roses that were shipped. My sister-in-law sent a picture and while the roses were pink in the center, the outer petals looked old and off colored, somewhat brownish/yellow. The flowers were for my husband's 88 year old mother who is in hospice care. Her favorite color is pink and we were hopeful for roses as pretty as shown online. This makes me reluctant to order flowers again in the future.

Date of experience: November 7, 2018
Jennifer H.
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I was very disappointed in the arrangement that arrived at my sister's house. It very little like the picture on online.

Date of experience: November 7, 2018
Lynn C.
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I couldn't figure out the discounts, but decided to just order. I would also have liked to have had an estimate of what shipping and handling would be. However, the flowers were delivered on time, and my mother loved them!

Date of experience: November 7, 2018
Sandra I.
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Can you follow up with the recipient to see if they are satisfied with the flowers

Date of experience: November 7, 2018
Rita B.
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It took an extra day to get it there
November 8, 2018

It took an extra day to get it there. Saw a picture and I was satisfied with the product.

Date of experience: November 7, 2018