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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Karen A.
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My mother in law is in a nursing home and she was very proud to show off her birthday bouquet to her friends. Thank you!

Date of experience: November 9, 2018
Tristen G.
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10/10 would recommend
November 9, 2018

10/10 would recommend

Date of experience: November 9, 2018
Mary b.
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Shipping charge should be made know upfront, ie, before information entered

Date of experience: November 9, 2018
Marlon T.
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Always a Great Experience
November 9, 2018

Always a Great Experience

Date of experience: November 9, 2018
Rodney E.
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Been a customer for years
November 9, 2018

Been a customer for years. Deserve more loyalty discounts but love what you're offering.

Date of experience: November 9, 2018
Charles O.
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Flowers did not appear to be fresh and did not fit the description of the roses displayed.

Date of experience: November 9, 2018
teri m.
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So far the process was easy
November 9, 2018

So far the process was easy. What matters is the delivery and quality of the flowers. I will definitely order again, if the flowers are fresh and they're delivered on time.

Date of experience: November 9, 2018
Karen N.
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Something new and different
November 9, 2018

Something new and different

Date of experience: November 9, 2018
Sheri I.
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Flowers were delivered on time and are beautiful
November 9, 2018

Flowers were delivered on time and are beautiful.

Date of experience: November 9, 2018
Rebecca T.
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Selection and service was excellent
November 9, 2018

Selection and service was excellent
But alittle pricey.

Date of experience: November 9, 2018
Kim F.
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Your flower prices are better than 1-800-flowers, and you have good coupon codes available. I like that! However, your website is a bit frustrating to use. Once I put in one coupon code, it was almost impossible to change it to a different coupon code. Changing my order details was also really difficult once I had started the reviewing order process. On the review order page, you should really give options to edit the order itself (not just the delivery/billing information) and the coupon code itself. It was really frustrating not being able to do those things and I spent at least an extra ten or fifteen minutes trying to figure that out. It shouldn't take that long to get an order right.

Date of experience: November 9, 2018
Ladina X.
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Great way to make family or friends feel so very special when your 1300 miles away! We love the many choices and options so that each gift/arrangement we send can be different. It helps us stay connected to the ones we love in a personal, thoughtful, and special way. Thank you for doing what you do so we can continue sprinkling love and kindness into the lives of the ones who are most important to us!

Date of experience: November 9, 2018
Cecile L.
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I ordered a flowering basket and there was nothing flowering?!?!? The overall basket was ok but also disappointing

Date of experience: November 9, 2018
Beverly N.
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Previous orders have always been great
November 9, 2018

Previous orders have always been great - on time, no problems and very well-liked by recipients! My recent order was delivered as requested. The rainbow roses were beautiful and recipient was quite pleased! I will definitely order again fromyouflowers.com

Date of experience: November 9, 2018
Christine B.
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Good experience, nice flowers
November 9, 2018

Good experience, nice flowers.

Date of experience: November 9, 2018
Rick I.
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Great product & service,,, thanx
November 9, 2018

Great product & service,,, thanx

Date of experience: November 9, 2018
Karen L.
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Easy and fun
November 9, 2018

Easy and fun

Date of experience: November 9, 2018
George T.
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Good job
November 9, 2018

Good job. Just don't understand why the discount is removed when free shipping is there. It's like you are trying to trick your consumers

Date of experience: November 9, 2018
Dennis C.
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Sorry
November 9, 2018

Sorry. I think my initial comment was misinterpreted. I was glad the only additional fee was the delivery charge and no other hidden fees. Very happy with my order. 5 stars. Thanks!

Date of experience: November 9, 2018
Z P.
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Small issue
November 9, 2018

Small issue. Card was for a 7 year old but written in cursive. Not your fault but an improvement might be for customer to choose 'style'.
She was thrilled though

Date of experience: November 9, 2018