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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Melanie W.
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Easy ordering and website plus quick fulfillment
November 11, 2018

Easy ordering and website plus quick fulfillment

Date of experience: November 11, 2018
Matt S.
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Good so far, please deliver on time
November 11, 2018

Good so far, please deliver on time. Thank you

Date of experience: November 11, 2018
SHEILA R.
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I didn't get to see the arrangement but, the recipient was happy.

Date of experience: November 11, 2018
Janet C.
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I chose the florists fall pick and they were absolutely gorgeous!

Date of experience: November 11, 2018
Carolann F.
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My experience with this company was outstanding
November 11, 2018

My experience with this company was outstanding

Date of experience: November 11, 2018
Maria A.
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Flowers wear late, but when I made aware they took care of it fasf

Date of experience: November 11, 2018
Kate R.
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Easy and quick
November 11, 2018

Easy and quick. The flowers looked just as beautiful as the pictures.

Date of experience: November 11, 2018
Lee R.
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Easy affordable and great product
November 11, 2018

Easy affordable and great product

Date of experience: November 11, 2018
Katrina B.
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I was told by the reciepient the fruit was delicious

Date of experience: November 11, 2018
Lynn M.
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Have used your services previously and have had a very positive experience.

Date of experience: November 11, 2018
Thierry G.
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Happy Customer here
November 11, 2018

Happy Customer here

Date of experience: November 11, 2018
Emma P.
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Quick and easy!
November 11, 2018

Quick and easy! The delivery person was friendly and the fruit basket was great!

Date of experience: November 11, 2018
Winzell O.
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Excellent
November 11, 2018

Excellent

Date of experience: November 11, 2018
fabio q.
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Easy-to-use app, punctual in delivery, flowers were appreciated by recipient, who could ask for more?

Date of experience: November 11, 2018
Maria V.
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I am very satisfied with the overall experience
November 11, 2018

I am very satisfied with the overall experience. I will definitely use you guys again. Thank you!

Date of experience: November 11, 2018
HB I.
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Flower arrangement was beautiful
November 11, 2018

Flower arrangement was beautiful. The flowers were exactly like the ones I had selected on line. Flowers arrived promptly and in great condition. I was very pleased.

Date of experience: November 11, 2018
Charissa M.
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You had the rare out of season flowers that I was looking for! It had to be a daffodil bouquet for my sister's opening night of the play Daffodil Girls!

Sadly, the daffodils were replaced with yellow mums. Though very beautiful, I was very disappointed in the change. I wasn't notified of the change as well. The whole point of the selected bouquet with daffodils was because my sister was in an original play titled Daffodil Girls. Imagine hosting a Steel Magnolias event and ordering magnolia bouquets to decorate. When the bouquets arrive and you have carnations instead...without notification...it's disappointing. Everything else was wonderful though. I'm grateful that the arrangement was beautiful and was delivered to her dressing room before she went on stage.

Date of experience: November 10, 2018
Ernesto S.
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The Order
November 11, 2018

The Order-

Service & handling charge should be included in price, or at least be visible / mentioned not just a surprise at checkout.

The delivery-

I placed the order before noon. The ad I selected stated delivered in 4 hrs or less. My wife's day is over at 4:30, perfect I thought. The track your order feature didnt show my order for roughly 45 min "delivery scheduled " it read with a green meter showing the progress of my order, it did not change till 5:07 when I received an email stating my order was delivered. To whom I thought my wife was long gone by that time. I get home from work and see flowers in a vase kinda looks like what I ordered well kinda. Online "How sweet it is " was colorful flowers with bits of green peeking through. I was staring at a green bouquet with splashes of color not impressed I thought to my self this does not convey the feeling of wow their beautiful or someone thinks your special like what's advertised. I get it's not gonna be identical but the exact opposite it should never be.

Date of experience: November 10, 2018
john m.
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I had trouble logging in with my password for some reason. Since the trouble i had with password, I cannot be more than satisfied...the product was beautiful and delivery spot on...thank you for making this a happy day for a beautiful person.

Date of experience: November 10, 2018
Karen R.
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Excellent customer service and timely delivery
November 11, 2018

Excellent customer service and timely delivery

Date of experience: November 10, 2018