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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I have sent out the birthday flower cakes and everyone who has received them say that they are beautiful.
Free delivery is good
They got delivered! She (recipient) loved them. Thank you!
Good, would be nice to know est. Delivery & handling before final screen
The delivered arrangement didn't look like what we ordered, no roses were used, different type container used. The reciepent said that it was a beautiful arrangement and was pleased, so we were too. Would be nice if the florist would follow the ordered arrangement closer.
Wrong item delivered but was then corrected
I was very disappointed in the arrangement delivered. I had upgraded my order but it did not come even close to the picture shown. While I agreed that the florist would choose flowers in season per their choice, this arrangement was not very good or special.
Easy selection, quick response on site. Good variety. Delivery in New York City was late at night, but it was the eve of a holiday. It looked like a substitution was made in the flowers -- all mums instead of carnations and mums -- which I did not expect, but the flowers were fresh and the arrangement was festive.
My second order of flowers somehow got lost in the shuffle and almost wasn't delivered. The owner, however, made it himself and drove it out to be delivered. I really appreciated that! My flowers were gorgeous!
It's great.beautiful flowers
One delivery was a day late. The other 2 were on time. The flower arrangements we beautiful.
Excellent services!
Beautiful bouquets for reasonable prices
Delivery was wrong they had to come back and deliver it right the second time
This was an order for delivery to a dear friend in a healthcare facility who's paralyzed. Cannot speak so don't know if she liked it or flowers fresh. Can only hope they were as I am over 2 hours away. It says it was delivered. All I know.
My shopping experience was OK. I was upset that the $14.99 Service and Handling Charge was not disclosed up front. I hope that the arrangement I ordered looks like the picture and that the flowers are fresh.
The arrangement pictured had a lot more red carnations. The one received only had 3. The picture should state if the arrangement was the "deluxe", medium or small. I assume the picture displayed was the deluxe and the one received was the small. The red and white bow was not as pretty as the picture. I am somewhat disappointed, but would order from you again as the delivery was as promised.
Love your choices of arrangements. Love the readiness of the built in discount code.
Love the easy method of editing and reviewing the order before placing it. Prices are reasonable. AND...my sisters commented on how beautiful the flowers and arrangements were! Thank you!
The flowers arrived as pictured and my mother was very pleased.
The delivery rebate page shows error
Awesome selection, easy to use, and got exactly what I wanted!
Twice I tried to reset my password as an existing customer and both times I was told it was invalid. It said to use the token sent in the email to reset but there was no token password given; only a link to reset the password.
I placed my order a couple of weeks ahead of the delivery date. 2 days later I found out the receiver was going to be gone from her house with no one to be able to accept the delivery in her absence. I called and told a representative that I needed to put the order on "hold" until I found out what day she would be able to accept delivery. I was told to call in with that information when I found out. I never called in. The recipient who still wasn't home told me in a text that her brother knew that the delivery was going to happen on the day of delivery that I had requested originally. When I found that out (a day before the delivery was to happen) I called and talked to a representative and she told me the original "hold" was never placed in your orders.
If I hadn't known from the brother that a delivery was going to be made ahead of what was supposed to be a "hold" situation the flowers would have been lying on the porch for two days and withered and dead by the time the recipient returned home.
This is a total lack of communication on your part and you don't have to worry about this happening again with me because I will NEVER place another order with you or suggest you to any friends!
Thank you for a good job.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members