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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Monica Q.
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Lots of options and good pricing
November 28, 2018

Lots of options and good pricing. Easy to navigate website. Super fast, on time delivery. My Mom loved them!

Date of experience: November 28, 2018
Mary E.
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Nice selection of arrangements and quick delivery...

Date of experience: November 28, 2018
dean r.
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This was a gift for my aunt in the hospital so I do not know how it looks but she got it on the same day so that was great.

Date of experience: November 28, 2018
MB U.
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All services and flowers went as planned
November 28, 2018

All services and flowers went as planned. Smiles by the recipient!

Date of experience: November 28, 2018
Alejandro L.
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Good prize and easy to place the order
November 28, 2018

Good prize and easy to place the order

Date of experience: November 28, 2018
carl n.
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I thought the bouquet would be a lot bigger for the price I paid. I selected the biggest bouquet and only received a dozen roses. I thought there be closer to two dozen.

Date of experience: November 28, 2018
Holly H.
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Flowers were pretty but died off rather quickly
November 28, 2018

Flowers were pretty but died off rather quickly

Date of experience: November 28, 2018
Patricia Y.
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Everything was beautiful and timely; however, the local florist delivered the bouquet to the wrong address. My 91-year old mom was lucky that the neighbor was honest and brought the flowers to her.

Date of experience: November 28, 2018
Denise V.
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I couldn't go back and change my order
November 28, 2018

I couldn't go back and change my order.

Date of experience: November 28, 2018
lori a.
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I ordered a 10.00 box of chocolate
November 28, 2018

I ordered a 10.00 box of chocolate. I received 2 six pack bags that were purchased for 1.00 at the dollar store. To me a box of chocolate is not a bag with 6 pieces in it. It is a box of chocolate like russel stover or something similar. I was very disappointed!

Date of experience: November 28, 2018
Tim U.
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Product vs total cost was questionable
November 28, 2018

Product vs total cost was questionable. Considering I spent nearly $40 for a small standard bouquet.

Date of experience: November 28, 2018
Lori K.
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Good website
November 28, 2018

Good website
Very pleased

Date of experience: November 28, 2018
Jonathan T.
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Everything was very easy and clear to understand!
November 28, 2018

Everything was very easy and clear to understand!

Date of experience: November 28, 2018
ESTHER K.
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Easy to order
November 28, 2018

Easy to order. Hav ordered once before.

Date of experience: November 28, 2018
Cynthia D.
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I am happy with the service and the product
November 28, 2018

I am happy with the service and the product. I am very happy that the flowers were delivered the same day and earlier than expected. Thank You!

Date of experience: November 28, 2018
Mark R.
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Product look, asthetics did not fulfill my expectations for price paid, even with discount. Was hoping for a better floral presentation based on image provided, understanding other materials may be substituted.
Actual arrangement looked "thrown together". Delivery evetually made after second attempt, customer service contacted me for additional information.

Date of experience: November 28, 2018
Pattie V.
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It was easy and lot's to choose from
November 28, 2018

It was easy and lot's to choose from.

Date of experience: November 28, 2018
Chris P.
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It would be nice to be able to edit the address at any point. I made a typo a few times and had to start all over. That was annoying but otherwise great experience.

Date of experience: November 27, 2018
Veer C.
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Price and choices are great
November 28, 2018

Price and choices are great. The website itself just wasn't as visually appealing compared to other sites. The flowers I chose were the florists choice and the arrangement itself was ok. The card where the message was on however was hideous. It literally looked like a blank piece of copy paper that was printed, folded and placed on top of the flowers. They didn't even bother to fix the spacing of the letters so there was a word separated into two lines. Somewhat ruined the look of the arrangement. It was the first thing you saw.

Date of experience: November 27, 2018
Scott L.
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I couldn't be happier with the display, timelines, and the tracker system. Great product for the price.

Date of experience: November 27, 2018