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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Alesha M.
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It was easy and very well priced
December 20, 2018

It was easy and very well priced. I sent flowers to my Mom and she loved them. They were delivered before I expected them to be so that is an A+ from me.

Date of experience: December 20, 2018
cheryl M.
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When I viewed my order, it seems that it kept deleting the free shipping and added a google discount, which was less than the free shipping. I kept hitting back to refresh and after that didnt work, I had to delete the item and re-order.

The flowers were to be delivered 12-19-18, I called my parents at 6:30pm and the flowers were not delivered yet, so I called you and the gentleman on the phone was rude, I felt like I was bothering him to check on my order. He placed me on hold to call the flower store. He than got back on the phone and told me he would email me when the driver got back to the store to confirm delivery.

12-20-18 and I have yet to receive an email to let me know if the flowers were delivered.

12-20-18 I spoke to my parents and she did receive the flowers late on 12-19-18. The flowers that I ordered had a hurricane globe and there was no candle in the globe. My mom had to call your company to let you know that no candle was in the globe.

12-20-18 My mom received the candle from the florist.

I will never use your company again to order flowers. This is not the way you conduct business with the public!

Date of experience: December 20, 2018
Sharon B.
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Easy, but delivery charges are too expensive!
December 20, 2018

Easy, but delivery charges are too expensive!

Date of experience: December 20, 2018
Christine P.
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The arrangement that my Granddaughter,had received wasn't what I had ordered from the internet I'm not saying that it wasn't nice but there was less flowers and more green leaves in it then there was suppose to be.If the places that are doing these up should let you know that it isn't going to look like what you ordered so that your not disappointed.

Date of experience: December 20, 2018
Denise B.
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More spaces to type more details
December 20, 2018

More spaces to type more details

Date of experience: December 20, 2018
april r.
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Great
December 20, 2018

Great

Date of experience: December 20, 2018
Brandon K.
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It was easy to order and use amazon to pay
December 20, 2018

It was easy to order and use amazon to pay.

Date of experience: December 20, 2018
Audra O.
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It wasn't like the photo I ordered
December 20, 2018

It wasn't like the photo I ordered. The bottom was nice but the sunflowers were small

Date of experience: December 20, 2018
richard m.
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Handling charges are rediculous
December 20, 2018

Handling charges are rediculous

Date of experience: December 20, 2018
Joyce A.
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My daughter said she loved the flowers
December 20, 2018

My daughter said she loved the flowers. She said they were beautiful!

Date of experience: December 20, 2018
Laurie Q.
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Product is very nice
December 20, 2018

Product is very nice. Delivery should have rang bell or knocked on door to notify recipient of delivery. No need to wait for answer but something so delivery doesn't sit outside in weather or left to possibly be stolen.

Date of experience: December 20, 2018
Linda R.
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Beautiful arrangement flowers were beautiful
December 20, 2018

Beautiful arrangement flowers were beautiful

Date of experience: December 20, 2018
thomas B.
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Fast, quality
December 20, 2018

Fast, quality

Date of experience: December 20, 2018
Steven X.
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I like the convenient of your site
December 20, 2018

I like the convenient of your site

Date of experience: December 20, 2018
Ashley T.
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Never ordering from this service again!
December 20, 2018

Never ordering from this service again! My delivery was a day late. I paid for same day delivery and was told I would be refunded for that fee and I still haven't seen a refund. I also paid 4.99 for a pink colored vase and it didn't come with a color vase at all. The arrangement didn't look like the photo online at all either! Extremely dissatisfied! When I called to speak with customer service they were very nice but you're not speaking with the flower company that actually makes the arrangements and does the delivery. It would be nice to get the 2.99 same day delivery refund, that was promised to me, and the 4.99 for the colored vase but I won't hold my breath. Very disappointed. Personally I won't be going back to them again.

Date of experience: December 20, 2018
Karla W.
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Very easy to choose and order!
December 20, 2018

Very easy to choose and order!

Date of experience: December 19, 2018
cbanatte O.
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Very convenient quick
December 20, 2018

Very convenient quick
Excellent products and excellent service

Date of experience: December 19, 2018
Edgar S.
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...
December 20, 2018

Date of experience: December 19, 2018
Gertrude Q.
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I ordered the deluxe size and was a bit disappointed in the size. I guess I thought it would be larger. The flowers were not what was in the display. However, they were very pretty.

Date of experience: December 19, 2018
Jen M.
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So easy to order!
December 20, 2018

So easy to order! The delivery was just as seamless.

The floral arrangement that was delivered, however, was vastly different from the one pictured in the website. I ordered the premium version of the special moments bouquet which sadly looked like it was equivalent to the regular size pictured in the website. There were supposed to be purple roses, pink waxflowers, and instead they were light pink roses and Purple Baby flowers. The recipient appreciated the gift, but it was not even remotely similar to the one I selected. So as quick and easy this purchase was, the goods did not meet my expectations.

Date of experience: December 19, 2018