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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Richard L.
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I did not see the final product, since it was sent to friends. However, the process was easy, and the delivery was right on time.

Date of experience: December 20, 2018
Jean W.
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Very small arrangement
December 20, 2018

Very small arrangement. Disappointed with the final product.

Date of experience: December 20, 2018
crystal a.
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You say that delivery is from 9 am to 6pm, that's a big window of time, most places have a four hour window or an approximant time,

Date of experience: December 20, 2018
Fernando Z.
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From the original price to paying price is ridiculous. Such a big difference. Not pleased at all with that!

Date of experience: December 20, 2018
Michelle T.
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Disappointed with quality
December 20, 2018

Disappointed with quality. 90% of the 2 dozen roses petals were browning at their tips. The quality of the 'custom vase' was simply my picture printed and rolled to stay inside the vase, with an extra topping of paper cut out and put in the vase where it said happy birthday. Thinking the water would ruin it the instructions said the picture was waterproof and that it was ok to fill up the vase with water. Bad idea, and all of it looks very generic, low quality that came from a 1st graders art class. I'm sorry but all of this was not worth $80. Disappointed, but it was worth trying once.

Date of experience: December 20, 2018
lisa I.
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Beautiful Poinsettia!
December 20, 2018

Beautiful Poinsettia!

Date of experience: December 20, 2018
Charlene M.
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This is the second time I have ordered from this site, the first time was very successful I won't know about this one until after delivery. I was a little disappointed in the quality of the product received I paid for an upgraded arrangement and it was a bit shabby.

Date of experience: December 20, 2018
Thomas P.
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Merry Christmas!
December 20, 2018

Merry Christmas!

Date of experience: December 20, 2018
JOHN G.
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Everything seems fine
December 20, 2018

Everything seems fine

Date of experience: December 20, 2018
CSABA F.
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I HOPE THE QUALITY IS WORTH THE PRICE
December 20, 2018

I HOPE THE QUALITY IS WORTH THE PRICE. I WAS HOPING IT WOULD LOOK MORE CLOSE TO THE PICTURE ONLINE, BUT IT WAS MORE JUST A NICE FLORAL ARRANGEMENT. NOT REALLY THE SHAPE OF A CHRISTMAS TREE LIKE THE SAMPLE.

Date of experience: December 20, 2018
Annette S.
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I am not sure when this order was delivered since it went out of my state. The recipient was very pleased which I greatly appreciated. She described it and the description fit the online display picture, like a "mini Christmas tree." Although I thought I was ordering through another company I am relieved this turned out well.

Date of experience: December 20, 2018
DOREEN F.
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Delivery person was an elderly gentleman, very nice, but he stumbled and nearly dropped the display causing the candle to fall out and some of the evergreen branches to come out as well. We were able to repair the centerpiece, but it would have been nice to have it fully intact when he handed it off to my mom.

Date of experience: December 20, 2018
Mary R.
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A++++ site, products, and service
December 20, 2018

A++++ site, products, and service. FromYouFlowers is definitely a main-stay for my favorite gift-giving retailers

Date of experience: December 20, 2018
Terry B.
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No comment other than that I am satisfied with the service.

Date of experience: December 20, 2018
Libby C.
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I continued to be shocked at the high delivery costs, but the flowers are great

Date of experience: December 20, 2018
angela h.
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Delivered as expected
December 20, 2018

Delivered as expected

Date of experience: December 20, 2018
Jennifer C.
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Wish I could use my credit with my discount, it's kind of pointless otherwise

Stated that the delivery was for a school the delivery was made exactly 5 minutes before the stated cut off time for same day delivery even though I called (waited on hold 20min)and emailed stating that the person would be gone and if the schools after school activity was finished early the school would be locked

Date of experience: December 20, 2018
Janet R.
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Easy to order, great price and a beautiful product...thank you

Date of experience: December 20, 2018
bridget N.
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This experience was very good and would recommend them.

Date of experience: December 20, 2018
cindy t.
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Bouquet was quite a bit smaller than expected, but pretty

Date of experience: December 20, 2018