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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rita U.
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Thank you!
December 22, 2018

Thank you!

Date of experience: December 22, 2018
Kwandi Q.
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I need to make sure that the delivery happens
December 22, 2018

I need to make sure that the delivery happens,
I placed the order early in the morning for same day delivery and the flowers did not get delivered until after 7pm

Date of experience: December 22, 2018
ALICE J.
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Flower arrangement looked nothing like the photo
December 22, 2018

Flower arrangement looked nothing like the photo. Just a bunch of pine stuffed in a red vase with some pine cones and red things. It took no talent to do this arrangement. Very unsatisfied with this arrangement.

Date of experience: December 22, 2018
Christine R.
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You gave a discount just to add a fee?
December 22, 2018

You gave a discount just to add a fee? What was $49 is now $68... placed my order but next time I will maybe go with a place that the price is the price and not a bait in switch.

Date of experience: December 22, 2018
Janie B.
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Efficient and beautiful!
December 22, 2018

Efficient and beautiful!

Date of experience: December 22, 2018
Joyce C.
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I did not like all the charges after ordering
December 22, 2018

I did not like all the charges after ordering

Date of experience: December 22, 2018
Jan B.
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This is my second order with you
December 22, 2018

This is my second order with you. They were delivered to a 96 year old lady in a rest home in another part of the state. She tells me the flowers were delivere
D at 7:30 p.m. and were beautiful. Thank you.

Date of experience: December 22, 2018
Doug W.
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Very easy, and products have been great!
December 22, 2018

Very easy, and products have been great!

Date of experience: December 22, 2018
Marilyn B.
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Poinsettia arrived beat up
December 22, 2018

Poinsettia arrived beat up. I am upset and embarrassed as it was a holiday gift.

Date of experience: December 22, 2018
Steve Z.
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It was nice, but it did not look like the picture
December 22, 2018

It was nice, but it did not look like the picture. Picture was nicer and fuller.

Date of experience: December 22, 2018
sue m.
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Fast and easy
December 22, 2018

Fast and easy

Date of experience: December 22, 2018
Shishona R.
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The flowers are not fully bloomed and arrangement extremely small, so I will not be able to use them at my reception.

Date of experience: December 22, 2018
Enrico D.
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Everything perfect, wide selection and multiple adds on to detail the gift!

Date of experience: December 22, 2018
Marcus H.
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You all tacked on that "handling" fee at the very end which is disingenuous and misleading. I will not recommend or use your service again.

Date of experience: December 22, 2018
Tina H.
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It was quick and easy,except 14.99 charge for both when they go to the same place not right, I ordered 2 of the same item and they did not look like the picture I am very unhappy

Date of experience: December 22, 2018
Melinda M.
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Loved your flower choices, colors and availability of flowers for a Christmas gift.

Date of experience: December 22, 2018
Nina F.
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I was pleased with the choices
December 22, 2018

I was pleased with the choices. Delivery was made as stated.

Date of experience: December 22, 2018
Ashley S.
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Super Easy!
December 22, 2018

Super Easy!

Date of experience: December 22, 2018
Barbara M.
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My niece was very happy with the flowers!
December 22, 2018

My niece was very happy with the flowers! She sent me a picture and they were very beautiful! I'm very satisfied with your work I was just disappointed that the site wasn't up front about tacking on the handling charge. This is not something I do a lot so I had no clue. I had a certain amount to spend and was going to send the edible bouquet but way too pricey. Then I came across your site and saw the most wonderful flowers for reasonable prices and was overjoyed! I thought oh wow I can do this, it's convenient and the price was perfect! Then I get to the checkout and my $35 becomes $50 something. I felt deceived! So many places wave shipping at Christmas that it was a shocker! Once again I do appreciate the beauty of your product but I wish businesses would be more up front with all prices. Thank you!

Date of experience: December 21, 2018
Nancy H.
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I ordered two items at the same time to be sent to the same address. I did not appreciate two service/handling fees being charged.

Date of experience: December 21, 2018