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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Anna M.
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Flowers came on time, and looked as we expected
December 22, 2018

Flowers came on time, and looked as we expected. Price was fair. My only complaint is that you have to wait till you check out to find out about the delivery charge. I feel that you should have been more upfront with the cost at the beginning so a person knows in advance what the cost would be, before ordering.

Date of experience: December 22, 2018
Olivia P.
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I think the product price was too high, and my order wasn't delivered when I had requested, so the delivery fee should have been waived.

Date of experience: December 22, 2018
Christina L.
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Not enough space in the blank space card
December 22, 2018

Not enough space in the blank space card

Date of experience: December 22, 2018
Lynn R.
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My overall experience was 5 stars out of 5
December 22, 2018

My overall experience was 5 stars out of 5. Was completely satisfied with the delivery time, price, and the easiness of ordering on the website, plus was communicated with during and after delivery by email.

Date of experience: December 22, 2018
Lourdes X.
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Beautiful arrangement reasonably priced and less expensive delivery charges. I will continue to order from this website.

Date of experience: December 22, 2018
Cynthia C.
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Ordering process was very easy
December 22, 2018

Ordering process was very easy. Item arrived on time, as described, and was very beautiful!

Date of experience: December 22, 2018
Uzi E.
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Very Good Service
December 22, 2018

Very Good Service

Date of experience: December 22, 2018
Jimmy K.
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Thought they would be delivered the day I placed order. It was next day. No biggie. The recipient said they were absolutely beautiful. So alls good. Great service!

Date of experience: December 22, 2018
Cheryl Q.
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My aunt and uncle loved the Christmas arrangement that I ordered from here. They sent me a picture and it looked exactly like what I had ordered! I will definitely use your service again!

Date of experience: December 22, 2018
Ronda X.
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Flowers are beautiful and my mom loved the arrangement and the mug they are in. The roses smelled beautiful.

Date of experience: December 22, 2018
Rita L.
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My sister said they were the most beautiful long stem roses she has ever received and cried when she saw the uploaded pic on the vase of my two puppies. Definitely recommend and will be ordering again.

Date of experience: December 22, 2018
Ginger X.
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My family loved the beautiful arrangements
December 22, 2018

My family loved the beautiful arrangements. They looked exactly like the pictures on the website. Fresh flowers, smelled wonderful and on-time. Awesome experience!

Date of experience: December 22, 2018
Vikki N.
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This is my third order
December 22, 2018

This is my third order. All of them have been very beautiful. Thank you

After my parents received the flowers I asked them to send me a picture. I am ver unhappy with the way they looked. The bouquet was mostly green with very little flowers, no pine cones and areas with no flowers at all. This was supposed to be a Christmas bouquet. Not very festive! I did contact customer support and the credited me 20% and gave me a $10.00 gift certificate, but that does no good for this experience. Really hope this is just a one time
Occurrence.

Date of experience: December 22, 2018
Kathryn S.
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I'm assuming flowers were received on time, since they were not sent to me...and when I tracked them it was late in the day. Haven't heard from the recipients.

Date of experience: December 22, 2018
Joe H.
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Handling charges are ridiculously high!
December 22, 2018

Handling charges are ridiculously high!

Date of experience: December 22, 2018
Carol D.
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The price of the flowers is different than it shows on the page by about $10.00 plus I don't see where the discount comes in. I did not know shipping was going to be almost as much as the flowers.

Date of experience: December 22, 2018
Linda r.
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Fast,prompt service
December 22, 2018

Fast,prompt service.

Date of experience: December 22, 2018
Darlene S.
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You only need 2 follow up questions
December 22, 2018

You only need 2 follow up questions - this is the worst part of the experience

Date of experience: December 22, 2018
Rosemary M.
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Quick, as promised, love same day service
December 22, 2018

Quick, as promised, love same day service. Flowers were beautiful!

Date of experience: December 22, 2018
Barb B.
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If this order goes as well as the first time I ordered from you it will be perfect. Thank you

Date of experience: December 22, 2018