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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Chris K.
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Good experience :) thank you
December 25, 2018

Good experience :) thank you

Date of experience: December 25, 2018
Ann H.
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Kinda felt pressured to receive my credit!
December 25, 2018

Kinda felt pressured to receive my credit!

Date of experience: December 24, 2018
Tonya G.
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While the prices are ok, the 15 dollar handling charge is a little much. I could understand maybe a 5 dollar but some people don't have that much to spend on flowers. We anticipate the tax, but 15 on top of that. It's a little much.

After receiving the order, I was sent a picture and the arrangement that was sent was definitely not up to the quality I expected. I don't think I will order from here again.

Date of experience: December 24, 2018
Kathy W.
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You have a high shipping/ delivery cost
December 25, 2018

You have a high shipping/ delivery cost

Date of experience: December 24, 2018
Jacqueline Y.
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Website very user friendly
December 25, 2018

Website very user friendly. Excellent service including prompt delivery. Recipients were very happy with the products.

Date of experience: December 24, 2018
Jonathan N.
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Communicative and patient delivery
December 25, 2018

Communicative and patient delivery.

Date of experience: December 24, 2018
David X.
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Thanks
December 25, 2018

Thanks

Date of experience: December 24, 2018
Mrs M.
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I ordered a fruit basket on Thursday to be delivered on a Friday. I got an email on Friday saying it wouldn't be delivered until Monday. I was delivered on Monday.

Date of experience: December 24, 2018
Debbie W.
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I ordered an evergreen arrangement, which was shown in your site Something completely different was delivered.

Date of experience: December 24, 2018
Ileane Q.
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My friends & family were very happy with the arrangements & the timely delivery...I was happy with the price!

Date of experience: December 24, 2018
Colleen V.
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The arrangement is very festive
December 25, 2018

The arrangement is very festive

Date of experience: December 24, 2018
Linda G.
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Shopping is so easy
December 25, 2018

Shopping is so easy. Good web sight.

Date of experience: December 24, 2018
Mary R.
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I find that the quality of the orders that I place is dependent on the local flower shop that fills the order. Some orders are absolutely beautiful and some are mediocre.

Date of experience: December 24, 2018
Joanne D.
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So far everything went smoothly
December 25, 2018

So far everything went smoothly.

Date of experience: December 24, 2018
Fred C.
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SURPRISE!
December 25, 2018

SURPRISE! You don't know there's a delivery charge until the very end of the order!

Date of experience: December 24, 2018
Thao H.
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Ordering on the website was very easy but what I ordered and was delivered was not the same thing. Even tho the arrangement was pretty it wasn't what I ordered. It didn't have as much flower as the picture pose.

Date of experience: December 24, 2018
Sharon V.
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Very Easy to choose and have great detail of flower arrangements

Date of experience: December 24, 2018
Sarah C.
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I ordered these for my sister she sent me a picture, to be honest I thought there would be more flowers in the bouquet than there were.

Date of experience: December 24, 2018
Penny U.
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I sent this order to my mother in another state
December 25, 2018

I sent this order to my mother in another state. I did not receive it myself. My mother was very happy with it.

Date of experience: December 24, 2018
Marsha C.
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...
December 25, 2018

...very easy to order from this company...nice products to choose from...arrangement was delivered on time and was even better than the pictures!

Date of experience: December 24, 2018