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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Elizabeth H.
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Flowers were sent out of town, so I did not get to see them. Delivery was supposed to be before Christmas, but got a message the day before that they could not deliver until after. Ugh. My other Aunt was out of available items and over a week after Christmas.

Date of experience: December 26, 2018
Louise O.
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Even nicer bouquet than pictured, thank you
December 27, 2018

Even nicer bouquet than pictured, thank you.

Date of experience: December 26, 2018
Judy B.
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This order was not delivered at the time that was agreed on when I put in the order. If i had known that at the time I would of ordered somewhere else. By the time i was notified of the change of time it was too late to order elsewhere. I did have the choice to cancel but I had a very sick friend who had a Birthday and I wanted the flowers sent even if they would be after her Birthday.
I was given a little discount and the flowers were very nice. As the saying goes "Better late then never"

Date of experience: December 26, 2018
Florida
1 review
0 helpful votes
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Was charged a rush charge to meet a date even though there was a week until the flowers needed to be delivered. Got a sorry we're not going to meet your date- disappointing but I thought with the holiday my recipient would understand. End of day two days after the arrangement was to be delivered - another email sorry we're not going to make your delivery date ( for the second time) - We'll try again tomorrow. Then when I was issued a refund, it was for 8.00 less. Don't waste your time or money

Date of experience: December 26, 2018
Sandy K.
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A substitution for the base of the flower arrangement was used to complete one of my orders. It was still received early and was liked very much by the recepient. However, I was disappointed that the item had to be substitued. The second order was received early as well and was closer to the actual picture that I had ordered from on line. It was very lovely.

Date of experience: December 26, 2018
Jody U.
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Great
December 26, 2018

Great

Date of experience: December 26, 2018
Skip B.
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My wife was totally thrilled and so happy
December 26, 2018

My wife was totally thrilled and so happy.

Date of experience: December 26, 2018
Elizabeth B.
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Fine
December 26, 2018

Fine

Date of experience: December 26, 2018
Andrea K.
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Delightfully easy and efficient
December 26, 2018

Delightfully easy and efficient.

Date of experience: December 26, 2018
Luis H.
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Congratulations for your great service!
December 26, 2018

Congratulations for your great service!

Date of experience: December 26, 2018
Gregory A.
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Was sent as a gift
December 26, 2018

Was sent as a gift. Recipient expressed satisfaction.

Date of experience: December 26, 2018
Carolyn D.
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Very Easy!
December 26, 2018

Very Easy! Also a beautiful centerpiece. Very satusfied!

Date of experience: December 26, 2018
Timothy T.
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Quick and easy, beautiful flowers but my gift was delivered a day late which I understand cause of the Holidays

Date of experience: December 26, 2018
Connie P.
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Well item was delivered on the day requested however the item did not look like the picture from
The web site. I was disappointed.

Date of experience: December 26, 2018
Pam V.
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Although I rarely have need for this service, you're the one I always use. And I've already recommended you to someone who also was happy with your service.

Now, I'm amending the comment. I meant what I said prior to this order, however, this order was a day late. It may not seem like much, but it was VERY important to me that this order be delivered on the day is was promised, and for which I paid extra! A lot was ruined because of the late delivery and I'm very dismayed.

Date of experience: December 26, 2018
Maria T.
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It was easy but didn't let me place the Promo Code that I received in an email from American Airlines + Teleflora: EMAILAA2

Date of experience: December 26, 2018
BARBARA C.
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I was wondering if it is possible to make more than one order at a time without having to go back from square one? Just sayin' that you should do more to know the degree / reputation of the retail shops you use. Several of the chosen arrangements were less than expected.

Date of experience: December 26, 2018
Valerie K.
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Beautiful arrangements to choose from easy site to use...I will be back...I sent these flowers to my parents they told me they are just so so beautiful and were delivered when they said they would be...My parents LOVED them so much. I will be ordering from you again. THANK YOU

Date of experience: December 26, 2018
Eva W.
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The arrangement was beautiful but I had requested it be delivered on 12/24 and it was delivered on 12/21 so that by Christmas, it was beginning to wilt.

Date of experience: December 26, 2018
MaryHannah K.
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I was surprised by the $14.99 Service Fee which only appeared on the last screen. Had I realized this, I would have chosen a more budget friendly bouquet or flower service. I did not want to go back and do it all again.

Date of experience: December 26, 2018