Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Reba M.
0 reviews
0 helpful votes
Follow Reba M.
Unfollow Reba M.
Share Review
Report Review

The spray was beautiful
December 27, 2018

The spray was beautiful

Date of experience: December 27, 2018
Jeannie C.
0 reviews
0 helpful votes
Follow Jeannie C.
Unfollow Jeannie C.
Share Review
Report Review

Smooth transaction
December 27, 2018

Smooth transaction. Flowers delivered on time as expected.

Date of experience: December 27, 2018
Lori N.
0 reviews
0 helpful votes
Follow Lori N.
Unfollow Lori N.
Share Review
Report Review

Had an arrangement sent to mom in Ohio and she loved it! Easy shopping. So, I ordered one for mom in NC.

Date of experience: December 27, 2018
New York
3 reviews
0 helpful votes
Follow Rob R.
Unfollow Rob R.
Share Review
Report Review

Holiday flowers from hell
December 27, 2018

Dont waste your time and money, they can't handle your order and you will spend more time with emails and calling to get it corrected. Customer service is a joke if you can call it service at all. This is a site you send someone to whom you hate to get even. Flowers got delivered on 26th and not as ordered. I had placed over 13 orders an excess of 1k what a waste. Don't let them screw up you event or holiday not worth you time.

Date of experience: December 27, 2018
Kathy F.
0 reviews
0 helpful votes
Follow Kathy F.
Unfollow Kathy F.
Share Review
Report Review

Would be nice to know about delivery charges up front
The arrangement delivered did not resemble the one I ordered. It was suppose to look like a Christmas tree.
Flowers are nice but the arrangement looks like it fell over or was not done correctly. The recipient had no idea it was a tree.
I probably will not order online again.

Date of experience: December 26, 2018
Paula S.
0 reviews
0 helpful votes
Follow Paula S.
Unfollow Paula S.
Share Review
Report Review

Its great to see the prices of everything and the sizes as well. What came as a complete shock and almost made me cancel my order was the $15 shipping for each bouquet. I may even be fine with that cost, but I didn't find out about it until the very last page of the checkout. How dare you try and hide a $45 cost while I'm shopping. I may make different choices if I were to know that shipping would be so very expensive on an expensive gift. But I might keep my order. Either way its about not finding out until the last minute that you are going to attach a $15 charge to every bouquet. That's the problem. Tell me ahead of time, at the beginning, and then it's my choice to continue (which I did). But try and back door a charge at the end of a purchase makes people feel cheated and that the company is dishonest. Tell us up front and trust that you have the best product at the best price and we'll pay it anyway.

Date of experience: December 26, 2018
Patti B.
0 reviews
0 helpful votes
Follow Patti B.
Unfollow Patti B.
Share Review
Report Review

Here is a picture of what I received, it looks nothing like what I ordered.
I'm pretty disappointed
IMG_4408.JPG

Date of experience: December 26, 2018
Carol K.
0 reviews
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

Beautiful arrangement as pictured
December 27, 2018

Beautiful arrangement as pictured. Next day delivery as promised. Very satisfied customer!

Date of experience: December 26, 2018
Vicki Q.
0 reviews
0 helpful votes
Follow Vicki Q.
Unfollow Vicki Q.
Share Review
Report Review

It was quick and easy
December 27, 2018

It was quick and easy. Unfortunately they were unable to deliver when promised. I know it was Christmas Eve but if you can't deliver don't advertise saying you can. I would have tried someone else because I really needed them for that day. At least I got a 10% discount for the inconvenience and disappointment.

Date of experience: December 26, 2018
Rawley J.
0 reviews
0 helpful votes
Follow Rawley J.
Unfollow Rawley J.
Share Review
Report Review

You should advertise delivered price right up front
December 27, 2018

You should advertise delivered price right up front

Date of experience: December 26, 2018
Lyn M.
0 reviews
0 helpful votes
Follow Lyn M.
Unfollow Lyn M.
Share Review
Report Review

Super easy, and always a wonderful product
December 27, 2018

Super easy, and always a wonderful product

Date of experience: December 26, 2018
Janalyn S.
0 reviews
0 helpful votes
Follow Janalyn S.
Unfollow Janalyn S.
Share Review
Report Review

Easy to place order
December 27, 2018

Easy to place order. Product is beautiful!

Date of experience: December 26, 2018
Miranda V.
0 reviews
0 helpful votes
Follow Miranda V.
Unfollow Miranda V.
Share Review
Report Review

The shipping/handling was expensive
December 27, 2018

The shipping/handling was expensive. Even after putting in the zip code, I was called and informed that the person in the area did NOT do the bundle I purchased. After an agent aggressively tried to upsell me to a different package, I asked for a full refund. I was put on hold for several minutes and the agent managed to get me a "discount" for a similar package w/ no additional charges.

I wouldn't purchase from here again.

Date of experience: December 26, 2018
Sarah L.
0 reviews
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

It was easy to navigate the website and order
December 27, 2018

It was easy to navigate the website and order. The arrangement arrived and was absolutely beautiful!

Date of experience: December 26, 2018
Dianna M.
0 reviews
0 helpful votes
Follow Dianna M.
Unfollow Dianna M.
Share Review
Report Review

Easy shopping
December 27, 2018

Easy shopping. Site responds quickly. Varied gift choices. Ordered two different presents, delivered in two different states, not knowing the flower shops that would make them. Both of my recipients absolutely LOVED their gifts!

Date of experience: December 26, 2018
Tracy M.
0 reviews
0 helpful votes
Follow Tracy M.
Unfollow Tracy M.
Share Review
Report Review

I upgraded the arrangement and was slightly disappointed that it was not larger than it was. I did not like the fact that I gave a contact number and the recipient was not contacted. When no one was at the home, they just left the arrangement on the door step. There have been constant news articles stating how bad the theft has been with individuals stealing packages, etc. Fortunately this did not take place, but this was not the type of service I expected.

Date of experience: December 26, 2018
Kathleen C.
0 reviews
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Share Review
Report Review

Had an issue getting past the password screen, but finally made it.

Date of experience: December 26, 2018
Darlene M.
0 reviews
0 helpful votes
Follow Darlene M.
Unfollow Darlene M.
Share Review
Report Review

Delivered the day after you promised
December 27, 2018

-Delivered the day after you promised.
-You Sent the wrong fruit gift basket.
-Shorted some of the products there was no grapes and no cheese and no little sausage roll. I had sent this to a family member who just got out of the hospital and I'm very disappointed with the end product that you sent.

Date of experience: December 26, 2018
Rose V.
0 reviews
0 helpful votes
Follow Rose V.
Unfollow Rose V.
Share Review
Report Review

Very easy!
December 27, 2018

Very easy! Besides the glitch in delivery, everything was okay.

Date of experience: December 26, 2018
kt H.
0 reviews
0 helpful votes
Follow kt H.
Unfollow kt H.
Share Review
Report Review

My gift recipient did not receive the arrangement that I had chosen and ordered a week in advance. The florist substituted something else and notified me afterwards. I was not given a choice of accepting the substitution or canceling the order. Very disappointed. The good news is the order was delivered before noon on Christmas eve and my daughter in law seemed pleased with the arrangement.

Date of experience: December 26, 2018