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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Florida
1 review
1 helpful vote
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Thieves!
December 31, 2018

They didn't ship the entire order. When I asked if they could send the missing items late, they said "No"

Then they offered me a $20.00 CREDIT on my next order. I can't buy either one of the two items they shorted me for $20.00 each, and that's without "handling fees"

Why would I want to do business with a company that already ripped me off once?

Date of experience: December 31, 2018
Jessica Z.
0 reviews
0 helpful votes
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Quick and easy way to show we care to our family
December 31, 2018

Quick and easy way to show we care to our family

Date of experience: December 31, 2018
Nick G.
0 reviews
0 helpful votes
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Order was placed with a delivery date of 12/30
December 31, 2018

Order was placed with a delivery date of 12/30. Flowers were delivered a day early and to house we were renting for the week. Flowers were left next to out going garbage. Fortunately, my brother-in-law arrived early and retrieved the flowers.

Date of experience: December 31, 2018
Hope M.
0 reviews
0 helpful votes
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Great variety of flowers and arrangements!
December 31, 2018

Great variety of flowers and arrangements! I ordered a bouquet for our dear friend's birthday and she was delighted with it.

Date of experience: December 31, 2018
Bobby T.
0 reviews
0 helpful votes
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Would prefer to rate after product is delivered and quality of product

Date of experience: December 31, 2018
Mary L.
0 reviews
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From Start to Finish...
December 31, 2018

From Start to Finish...very easy and professional! Would DEFINITELY recommend and use FromyouFlowers again!

Date of experience: December 31, 2018
Isabelle D.
0 reviews
0 helpful votes
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Thank you!
December 31, 2018

Thank you! Very happy with the product and the service

Date of experience: December 31, 2018
Michael B.
0 reviews
0 helpful votes
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Always does a great job when I order flowers from here.

Date of experience: December 31, 2018
Georges B.
0 reviews
0 helpful votes
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Everytime I place an order, the recipient is always satisfied w/ the gift! The order was changed but the end result was great!

Date of experience: December 31, 2018
RA P.
0 reviews
0 helpful votes
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Almost immediately after submitting my order, I sent an email to try and replace some of the purple flowers with yellow ones. The reply was that it would happen, but it didn't. Not totally unsatisfied with the result as the flowers were still pretty and mostly purple, but would've liked that to happen. Otherwise, all was good! The recipient was happy.

Date of experience: December 31, 2018
Cheri T.
0 reviews
0 helpful votes
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It was ok
December 31, 2018

It was ok. The site is hard to put in promo codes.

Date of experience: December 30, 2018
Kathryn K.
0 reviews
0 helpful votes
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The plant was very nice and the container it was it was better than expected. One of the names on the card was misspelled which was unfortunate

Date of experience: December 30, 2018
Lynn F.
0 reviews
0 helpful votes
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I have been very pleased with your service
December 31, 2018

I have been very pleased with your service. I plan to always use it. Thankyou for the discounts; they have been very helpful to me.

Date of experience: December 30, 2018
Sandy S.
0 reviews
0 helpful votes
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I think your handling charges are extremely high
December 31, 2018

I think your handling charges are extremely high

Date of experience: December 30, 2018
Jeff P.
0 reviews
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...
December 31, 2018

Date of experience: December 30, 2018
Rebecca S.
0 reviews
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Could not find flowers for delivery on day wanted
December 31, 2018

Could not find flowers for delivery on day wanted.

Date of experience: December 30, 2018
Kristin W.
0 reviews
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The delivery was supposed to be to my son for TODAY
December 31, 2018

The delivery was supposed to be to my son for TODAY. But it was received several days ago.
That is ok, though, and maybe better.

Date of experience: December 30, 2018
Suzanne S.
0 reviews
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So Far Good!
December 30, 2018

So Far Good!

Date of experience: December 30, 2018
Tom P.
0 reviews
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You should inform buyer of Handling fee up front
December 30, 2018

You should inform buyer of Handling fee up front

Date of experience: December 30, 2018
Dawn P.
0 reviews
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Our friends loved the arrangement but I paid extra to have the flowers delivered on Saturday, Dec 22nd and they were not delivered until Dec 24th.

Date of experience: December 30, 2018