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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Brenda G.
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It would have been nice to give the handling fee up front. Quite a surprise at checkout!
The flower arrangement was very small. After the fees I paid $49.00 for a very small vase of flowers.
I won't be ordering again.

Date of experience: January 16, 2019
Cyndy B.
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Quick and easy but the arrangement was nothing special and didnt look like the picture I purchased. I was disappointed.

Date of experience: January 16, 2019
joann k.
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The flowers were beautiful!
January 16, 2019

The flowers were beautiful! They were delivered on time.

Date of experience: January 16, 2019
Rebecca L.
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Everything was fine until I saw the shipping fee
January 16, 2019

Everything was fine until I saw the shipping fee.

Date of experience: January 16, 2019
Rhonda H.
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Ordering process was very easy and user friendly
January 16, 2019

Ordering process was very easy and user friendly.

Date of experience: January 16, 2019
Linda V.
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It was very easy
January 16, 2019

It was very easy. I was not able to see the flowers that were delivered but from the thank you I received it sounds like they were beautiful.

Date of experience: January 16, 2019
Pam S.
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This was a good experience
January 16, 2019

This was a good experience. I hope my sister loves her flowers. I don't believe my sister has received the flowers yet.

Date of experience: January 16, 2019
Sharon H.
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I haven't seen a picture of what they received, but they loved it!

Date of experience: January 16, 2019
Sunia V.
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It is a shame, you indicate free delivery yet charge 14.99 for shipping and handling. You don't show the total cost until last step when you have received the payment information. It is important to be upfront with the total cost!

Date of experience: January 16, 2019
Kim D.
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Said if ordered w/i 15 minutes, delivery same day
January 16, 2019

Said if ordered w/i 15 minutes, delivery same day. Email received immediately after order stating oops, can't be delivered until the following day.

Date of experience: January 16, 2019
Juan H.
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Pretty good selection & easy to order
January 16, 2019

Pretty good selection & easy to order. Thanks for taking care of it so quickly.

Date of experience: January 16, 2019
Illinois
1 review
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I ordered flowers to be delivered to someone whose sister was having brain surgery. I thought the flowers would be a way to brighten her day. They were NOT delivered. I didn't receive any type of notification so I sent them an email asking for an update. Customer service responded that a delivery attempt was made but they would keep trying (the recipient was home all day). I asked what they were going to do to rectify the situation and got an email saying they would attempt delivery today but were not going to compensate in any way. I then asked what my fees went towards ($14.99) and got a lengthy email regarding the break down of fees, but no apologies for their error. DO NOT USE THIS COMPANY. Look for more established, and customer friendly florists.

Date of experience: January 16, 2019
donna e.
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Our family was pleased with the plants
January 16, 2019

Our family was pleased with the plants.

Date of experience: January 16, 2019
Robyn B.
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Thanks easy for international buyer, thought i ordered a vase with more blue(not purple) and white flowers. I see the lily's are there, fresh not opened out yet. So that will come so further enjoyment.

Date of experience: January 16, 2019
Cathleen F.
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I Hope It looks like the Picture, I think from reviews it should day.
SO DISAPPOINTED, so small and droopy needed water did not look like the biggest spray, looked like regular size. Not happy

Date of experience: January 15, 2019
Diane K.
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The arrangement was not the same price as stated when I put it in my cart

Date of experience: January 15, 2019
Nanci W.
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Fast, professional and easy!
January 16, 2019

Fast, professional and easy!

Date of experience: January 15, 2019
joyce g.
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Just wonderful never had any flower shop so accurate and prompt thank you again

Date of experience: January 15, 2019
CMD Z.
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The package I ordered was the "New Baby Boy Balloon Bouquet - Florist Designed (Deluxe) which was suppose to come with 3 mylar balloons and 5 blue latex balloons. First it did not arrive to my daughters room until 8:00PM Friday and it had different color latex balloons not blue. The next morning the only ones still floating were the mylars. All the latex had fallen. I was very disappointed with the colors of the latex that were delivered and will never order from this site again.

Date of experience: January 15, 2019
Lisa M.
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So grateful for the discount, it helped to make my decision of what florist to use :)

Date of experience: January 15, 2019