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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Maureen M.
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I like your discounts!
January 18, 2019

I like your discounts!

Date of experience: January 17, 2019
Elizabeth X.
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Balloons are pretty and delivered on time
January 18, 2019

Balloons are pretty and delivered on time

Date of experience: January 17, 2019
Cynthia N.
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I sent the flowers as a gift and they seemed very pleased.

Date of experience: January 17, 2019
sofia P.
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It was a good selection and easy to order it
January 18, 2019

It was a good selection and easy to order it

Date of experience: January 17, 2019
Ann L.
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I don't agree with you imposing a minimum pricing to the area I am sending to. I also think $14.99 seems excessive for the delivery fee. I will do a price comparison with other companies to determine if this is the standard practice with online flower delivery service. I actually would not send this order through if I wasn't in a time crunch and had time to shop around. I seriously doubt I will order from your company again as I am feeling price gouged even with a discount. Hopefully the flowers are absolutely stunning, as I am regretting that I didn't look elsewhere...

Date of experience: January 17, 2019
Mary A.
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The article received is lovely
January 18, 2019

The article received is lovely - fresh - healthy. The delivery person was very courteous and friendly.

Date of experience: January 17, 2019
courtney j.
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They came on time and look fresh
January 17, 2019

They came on time and look fresh

Date of experience: January 17, 2019
linda l.
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...
January 17, 2019

Date of experience: January 17, 2019
jc B.
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The recipient said that the floweres were absolutely beautiful! I had a good shopping experience but would have liked an estimate of delivery/handling charges before getting to the very last step of checkout...

Date of experience: January 17, 2019
Ris E.
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I've been thrilled in the past!
January 17, 2019

I've been thrilled in the past! I just really hate it when you chose flowers that are $29.99 and then the check out price is $42.37. I want to know what the total is prior to checking out. Build the 'handling' charge into the price instead of offering a 'great' deal.

Date of experience: January 17, 2019
Nieghbor B.
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The advertisement says "best value" and "save up to 50%", but when I went to check out, there was a $14.99 dollar fee added for some reason, and this ended up being more than the 20% discount I was given. It was frustrating to be told "$35.99 best value" to end up paying nearly $60.00. This is borderline deceitful advertising.

Date of experience: January 17, 2019
Carolbeth E.
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Your web site is a little confusing
January 17, 2019

Your web site is a little confusing. Had a hard time trying to add the delivery address.

Date of experience: January 17, 2019
Katie B.
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I did not know what the shipping was until I had entered all of my information. A little disappointed that it is not clearly shown in the total receipt before entering the payment method.

Date of experience: January 17, 2019
Darlene T.
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Shopping experience was very lovely
January 17, 2019

Shopping experience was very lovely. Love the plant that I chose.

Date of experience: January 17, 2019
LINDA T.
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VERY SATISFIED
January 17, 2019

VERY SATISFIED

Date of experience: January 17, 2019
JILL B.
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Very beautiful bouqet
January 17, 2019

Very beautiful bouqet

Date of experience: January 17, 2019
Jason P.
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Great same day service!
January 17, 2019

Great same day service!

Date of experience: January 17, 2019
Cesar Y.
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Stupendous..
January 17, 2019

Stupendous..

Date of experience: January 17, 2019
Patricia G.
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I would definitely order from you guys my husband was very happy thank you again

Date of experience: January 17, 2019
cameron P.
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It was ok need to confirm delivery the same day not the next morning.

Date of experience: January 17, 2019