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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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judy V.
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Easy and quick
January 29, 2019

Easy and quick

Date of experience: January 29, 2019
Diane T.
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Very easy
January 29, 2019

Very easy. Love the choices of flower arrangements.

Date of experience: January 29, 2019
Amanda A.
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Lovely selections, fair prices
January 29, 2019

Lovely selections, fair prices. I appreciate the discount cost offered. Site is easy to navigate. I used my recipient's middle name and her hospital room number. I realized what I had done. Called her Mom and got the first name. When I called you back, you tried to find the patient, and you couldn't deliver the flowers with the middle name. The service rep was very helpful. She gave me the direct phone number to call her when I got the first name. Everything was smooth sailing from that point. Thanks for your good service!

Date of experience: January 29, 2019
Leslie C.
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The deluxe version of the flowers that I chose was not what was delivered. Now I wish I had not upgraded because the lower sized bouquet was what was sent. I took photos to remind myself to not order this type of bouquet again. At least the bouquet was delivered on time.

Date of experience: January 29, 2019
Margeau E.
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Delivered on time and exactly what I wanted
January 29, 2019

Delivered on time and exactly what I wanted.

Date of experience: January 29, 2019
Terry J.
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Delivered same day
January 29, 2019

Delivered same day. Beautiful flowers.

Date of experience: January 29, 2019
Stephanie W.
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Very satisfied with the flowers my mother revived!

Date of experience: January 29, 2019
Theresa A.
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I ordered a prearranged arrangement, but it didn't look like the picture. Luckily the recipient loved it anyway.

Date of experience: January 29, 2019
June V.
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Prices were a bit too high on delivery handling ECT. I placed order at 7 delivered at 3 that was too late in the day.

Date of experience: January 29, 2019
Karen P.
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When plant was delivered/received by Recipient, she immediately called to say thanks for such a beautiful plant. Very fast delivery.

Date of experience: January 29, 2019
Jason K.
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Flowers showed up nicely arranged
January 29, 2019

Flowers showed up nicely arranged.

Date of experience: January 29, 2019
Diana A.
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I got easy to place my order I hope the rest go the same way

Date of experience: January 29, 2019
Matthews G.
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They look great!
January 29, 2019

They look great!

Date of experience: January 28, 2019
Maureen V.
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Thank you for delivering on time
January 29, 2019

Thank you for delivering on time.

Date of experience: January 28, 2019
Lauren U.
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Little expensive shipping
January 29, 2019

Little expensive shipping

Date of experience: January 28, 2019
Debi B.
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I find 15 dollars for service charge to be ridiculous and totally out of line! It is more nearly half the price of the product I am buying! You will not receive any recommendation from me.

Date of experience: January 28, 2019
Jay C.
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Flowers went to the billing address, didn't notice that the intended address was not on the form as I had typed it.

Date of experience: January 28, 2019
Shannon Q.
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Rating is contingent upon prompt delivery
January 29, 2019

Rating is contingent upon prompt delivery

Date of experience: January 28, 2019
Rachel S.
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I could not figure out how to put in the promo code, so it was pretty expensive :(

Date of experience: January 28, 2019
June F.
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The original basket delivered was not acceptable but when I called they immediately offered to send out a new basket which was beautiful.

Date of experience: January 28, 2019