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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Absoulty amazing
From you Flowers has the absolute worst customer service especially around Valentine's Day- as if they didn't realize that Valentine's day happens on Feb 14 every single year- I placed an on line order for Valentine's Day flowers in January and scheduled the delivery for early in the day on 2/13/19. I continuously checked the order status on their website which stated that the order was scheduled for delivery. By 5 pm I called their customer service #.
I waited on the phone for more than 15 minutes to speak to a rep and then waited 35 minutes for her to track my Valentine's day order. She just rudely left me hanging and did nothing to help. Do not use them ever and especially if you have a delivery in New York City which is where my order was being sent. It seems to me that their local partner florists do not service orders from this website. I got a full refund after a lot of aggravation. But what I really wanted was for the flowers to be delivered as scheduled which sadly never happened. Truly the worst!
This Co. Did a fantastic job with accuracy!
This item was a sympathy gift. I am not aware of the delivery time or how the item looked.
I ordered a customer case with the belief that the picture would be the actual vase and it was just a waterproof picture. I am not happy at all with that for $12.99
I ordered a Rose And Alstros Bouquet DELUXE. My wife received a couple of dying roses, black on the tips. With a couple little purple flowers... And I PAID FOR THE DELUXE... THEY WERE SENT ALL THE WAY FROM MIAMI TO JACKSONVILLE... WHAT THE...
I spoke with a representative and couldn't get my flowers there on time, kaville said it was impossible. I've order from there before had a similar issue but the customer service team did contact a floral place and got them in time so I took another chance thinking this would be different. It was a different experience this time after paying extra for shipping they said they could fullfill the order till the day after Valentine's Day, oh okay so then I look like the husband who forgot and got reminded to do it for the following day of valentines. No thank you
Arrived on time & were beautiful.
I always get my flowers here. I like the selection and prices and the flowers are always very fresh and last a long time
Flowers were withered
You should text the customer when delivery is made and indicate where the order was left on the property
I kinda thought there would be more variations in Color but regardless they were beautiful and my mom really liked them so it's still a win
Great job! Delivered in 2 hours! Very pleased!
Ordered flowers the day before for my god daughters funeral that was confirmed to be there by noon the day of and an hour and a half after they should have been delivered I get an email stating that they can not get fulfill the order and deliver them. However they can deliver them at a later date, 3 days after the funeral to be exact. First time I ever ordered flowers online and will be my last. Thank you for making me feel even worse during this time of grief. You had plenty of time to get hold of us so we could called other places. The customer service rep was completely unapologetic and very cold and tried every which way to not refund me my money. Worst online service I have ever used in my life.
Good selection of flowers to choose from,and very easy to place order
All was very good
Easy selections and checkout. Quick and early delivery.
Very happy with order, will buy from again.
Item prices are fair and just. The additional fees are another 50% of the item cost. This makes the purchase unattractive. This may be my last online order. It is less expensive to buy it and take it home.
The shopping expereince was okay, the reason I ordered the cake was a credit that I could use.
Originally we ordered flowers for a funeral and it was nicely done.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members