Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Nicole P.
Unfollow Nicole P.
Share Review
Report Review

I placed an order 1 month in advance for Valentines Day and my wife never received the flowers. Stay away from this site.

Date of experience: February 15, 2019
Texas
1 review
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

Scam
February 15, 2019

My husband ordered flowers for Valentines yesterday and they were never delivered. We have E-mailed and have heard nothing we have called and we get no one. We will be reporting them to Capital One and I will report as a fraud.

Date of experience: February 15, 2019
GB
1 review
0 helpful votes
Follow TheCountess A.
Unfollow TheCountess A.
Share Review
Report Review

The worst company i have ever dealt with the whole thing is a scam, Spent $200 on Valentines Day paid extra, it was a birthday so very important both bouquets arrived. I spent 4 hours on hold on the phone, sent 7 emails. They replied, the first email offered a larger bouquet and confirmed that neither were delivered. The second 4 contradicted the first one and stated the flowers had been sent, i knew they hadn't because i had the email from the recipient stating they had not. I then spent another 3 hours on the phone demanding a full refund. I'm still waiting and still calling and still emailing. Nothing

Date of experience: February 15, 2019
Cindy m.
0 reviews
0 helpful votes
Follow Cindy m.
Unfollow Cindy m.
Share Review
Report Review

I placed an order of flowers to be delivered Friday, February 3. The order was placed one week in advance. It was for flowers for my sisters birthday. When I talked to her over the weekend the flowers never arrived. I spoke with someone on Sunday from your flowers.com however he looked into it and was unable to reach the flower shop since it was a Sunday. I called again the following day and spoke with someone who once again transferred me to the general manager. Her name was Suzanne and she was very nice. I told her what had happened. They offered to send out a bouquet of flowers and reimburse me with a lower price. That is all fine, but if you order flowers to be delivered before someone's birthday they should've been delivered. I guess The floral shop they were using just blew off the whole order. It kind of defeats the purpose when someone gets flowers 4 days after their birthday. However I do appreciate the sales person Suzanne she was very nice. Overall I was very unhappy that this occurred.

Date of experience: February 15, 2019
gary g.
0 reviews
0 helpful votes
Follow gary g.
Unfollow gary g.
Share Review
Report Review

Beautiful
February 15, 2019

Beautiful

Date of experience: February 14, 2019
Lingjie Z.
0 reviews
0 helpful votes
Follow Lingjie Z.
Unfollow Lingjie Z.
Share Review
Report Review

ASA
February 15, 2019

ASA

Date of experience: February 14, 2019
Debra A.
0 reviews
0 helpful votes
Follow Debra A.
Unfollow Debra A.
Share Review
Report Review

Your website is easy to navigate
February 15, 2019

Your website is easy to navigate. You have a lovely assortment of floral arrangements from which to choose. You only sell quality products.

Date of experience: February 14, 2019
Matthew E.
0 reviews
0 helpful votes
Follow Matthew E.
Unfollow Matthew E.
Share Review
Report Review

Advertised as $24.99, ended up being $71.XX
February 15, 2019

Advertised as $24.99, ended up being $71.XX. Don't buy from this company expecting prices as advertised. I understand that online flowers might be somewhat expensive, but they need to be more upfront about the price.

Date of experience: February 14, 2019
BUTCH T.
0 reviews
0 helpful votes
Follow BUTCH T.
Unfollow BUTCH T.
Share Review
Report Review

From You Flowers had just what I was looking to purchase. This made my decision easy & quick.

Date of experience: February 14, 2019
Illinois
1 review
1 helpful vote
Follow Jim R.
Unfollow Jim R.
Share Review
Report Review

DO NOT USE THIS COMPANY!
February 14, 2019

Terrible company and terrible customer service. Said they would deliver between 9-5 today for Valentine's Day so I tried to contact to get a smaller window with no response and then tried to contact 4 more times with no response. They never even delivered the flowers. Do not use this company, it does not deserve to be in business.

Date of experience: February 14, 2019
Aaron H.
0 reviews
0 helpful votes
Follow Aaron H.
Unfollow Aaron H.
Share Review
Report Review

I was very pleased with the finished product
February 14, 2019

I was very pleased with the finished product.

Date of experience: February 14, 2019
Gary O.
0 reviews
0 helpful votes
Follow Gary O.
Unfollow Gary O.
Share Review
Report Review

Fantastic service
February 14, 2019

Fantastic service. Im 10,000 miles away from my girlfriend and she received the gift I ordered and it is exactly how it looked and on time. She was extremely pleased and so am I with the service and products.

Much appreciated

Date of experience: February 14, 2019
Missouri
1 review
0 helpful votes
Follow Deidre M.
Unfollow Deidre M.
Share Review
Report Review

Never will order again
February 14, 2019

I was supposed to receive them on the 12th, no delivery... called that night and spoke to supervisors. Offered replacement and address verified. Said they would have them delivered today! Nope, still nothing. Was even promised a bear and chocolates due to the inconvenience... well, got the money back from them, and now nobody will speak to us at all. Worst place EVER!

Date of experience: February 14, 2019
P M.
0 reviews
0 helpful votes
Follow P M.
Unfollow P M.
Share Review
Report Review

Received in excellent condition
February 14, 2019

Received in excellent condition. Beautiful bouquet

Date of experience: February 14, 2019
TAW C.
0 reviews
0 helpful votes
Follow TAW C.
Unfollow TAW C.
Share Review
Report Review

This is my second purchase from this company, fantastic quality and always on time.

Date of experience: February 14, 2019
Roy H.
0 reviews
0 helpful votes
Follow Roy H.
Unfollow Roy H.
Share Review
Report Review

I have used y'all to deliver valentines flowers to my wife the last few years no problems but the flowers she got this time the tops were about to fall off the steam one was already off when she got them. The top of the steams was black and broke looking.

Date of experience: February 14, 2019
Camille C.
0 reviews
0 helpful votes
Follow Camille C.
Unfollow Camille C.
Share Review
Report Review

Delivery on time
February 14, 2019

Delivery on time. Looked great.

Annoyed I couldn't move my order to the next week because my husband (the recipient) was sent on a deployment at the last minute. I called FromYouFlowers twice and they both said it was already shipped and to the carrier. Called the carrier and they said they hadn't received the package for shipment yet... So two of your agents lied to me. Which was dumb. And they thought a $15 coupon code would suffice for what I paid for a gift my husband won't even get because he's out protecting our country.

Date of experience: February 14, 2019
michael W.
0 reviews
0 helpful votes
Follow michael W.
Unfollow michael W.
Share Review
Report Review

Great
February 14, 2019

Great

Date of experience: February 14, 2019
Brenda R.
0 reviews
0 helpful votes
Follow Brenda R.
Unfollow Brenda R.
Share Review
Report Review

The flower arrangement came with the bow falling off, the flowers were not arranged in the arrangement purchased. I have pictures. Very disappointed overall. It was our admin 28 year anniversary. Unfortunate and frustrating.

Date of experience: February 14, 2019
Harvey E.
0 reviews
0 helpful votes
Follow Harvey E.
Unfollow Harvey E.
Share Review
Report Review

It is easy
February 14, 2019

It is easy

Date of experience: February 14, 2019