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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Netty A.
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Great!
February 22, 2019

Great!

Date of experience: February 22, 2019
Megan S.
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Easy process!
February 22, 2019

Easy process!

Date of experience: February 22, 2019
Crystal O.
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Thank you the wonderful, speedy service
February 22, 2019

Thank you the wonderful, speedy service.

Date of experience: February 22, 2019
Lori G.
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Thank you for your service!
February 22, 2019

Thank you for your service! Friendly and efficient!

Date of experience: February 21, 2019
Kenia Y.
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Si el arreglo que recibe mi amiga es como aparece el la fotografia podria decir que ustedes sin los mejores de USA

Date of experience: February 21, 2019
Gutierrez F.
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The bday girl love them
February 22, 2019

The bday girl love them

Date of experience: February 21, 2019
Nikki I.
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I love this site, but I am the only person I know that sends flowers :) Thank you for allowing me to send flowers today.

Date of experience: February 21, 2019
Johnny M.
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My credit card was not accepted yesterday because the bank had not updated my address. The customer service personnel were exceptional in helping me.

Date of experience: February 21, 2019
Kelly B.
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I like shopping with From You Flowers
February 22, 2019

I like shopping with From You Flowers.

Date of experience: February 21, 2019
Gerald M.
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I thought the card would be more then a folded piece of copy paper. I would have paid more had I known.

Date of experience: February 21, 2019
Marissa A.
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My mom loved the flowers we sent her for her birthday!

Date of experience: February 21, 2019
Terri W.
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I paid through Paypal but the $14.99 additional charge didn't show up until I already approved the payment. Also, I was supposed to receive a 20% discount. The flowers I chose were 23.99 plus 2.99 for same day delivery. Once I already processed my payment, I'm then shown that the flowers are 29.99,14.99 for processing or something, then same day and tax for a total of 44.95. A line says I saved $6, but how? My 23.99 flowers bumped up to 29.99 plus all the other charges added. I was ripped off, not given a discount.
Update: The flowers that were delivered were not what I ordered, however, it looked as though the florist tried their best to make it good and even added a teddy bear that I did not order so it almost made up for paying double what I should have and being delivered a day late when I paid for same day.

Date of experience: February 21, 2019
Sam M.
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Beautiful flowers, vase, and note delivered on time!

Date of experience: February 21, 2019
Joseph I.
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Third time I ordered using this site
February 22, 2019

Third time I ordered using this site. First two times excellent service. The vendors supplied exactly what I wanted. Third time, I get an email saying what I ordered is substituted. If your vendor don't carry the product I ordered why are they a vendor. Then when the substituted order arrives it reeks of cigarettes. We are a non-smoking household. When the new order came the stuffed bear was smaller and the vase was different. Fromyouflowers.com sucks. Matt's Designs in Crabtree Pennsylvania sucks. I will never order again.

Date of experience: February 21, 2019
Dorothy S.
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So far am very satisfied
February 21, 2019

So far am very satisfied.

Date of experience: February 21, 2019
Esteban A.
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It would be nice to get an email confirmation and more detail about the delivery service (when, how, etc.)

Date of experience: February 21, 2019
Debbie c.
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Quick and easy good menu to choose selections from
February 21, 2019

Quick and easy good menu to choose selections from

Date of experience: February 21, 2019
Courtney Z.
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By the time all the hidden charges were added into my order it was about twice as expensive as the advertised price. However, the flowers were delivered very quickly and were what I needed for the recipients' loss.

Date of experience: February 21, 2019
DG I.
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First Time ordering and I'm pleased
February 21, 2019

First Time ordering and I'm pleased. Sent flowers as a gift to my sister. She confirmed they're beautiful.

Date of experience: February 21, 2019
Juanita K.
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I ordered the Hershey chocolate with the strawberry candies I think the price is outrageous for the size of the product I got miniature bars of Hershey's instead of full Hershey bars for the amount of money that I was charged.

Date of experience: February 21, 2019