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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Fast and easy to order from with a wide selection of nice flower arrangements! The SO was shocked and thoroughly pleased with the delivery and presentation of the unexpected gifts! :) Definitely recommend!
Quick and easy and not too high of prices
The delivery area is rather remote but and can only recieve certain items your company lists. I wish there could be a wider range of items to select from for delivery to the area.
Overall I was pleased with the service, however I think the delivery charge of 14.99 is a little much.
Thank you
Loved everything, except the delivery cost. Great flowers, staff and delivery people. Thank you
Easy web site to use.
Easy to use website. Great reviews. Hoping to get the same great service.
My mother ordered a "surprise" bouquet for my birthday to arrive at my workplace around noon on my birthday. Around 12:30 my mother calls and asked if I had received anything and I tell her no. She calls and they explain the person is out for delivery right at that moment. Well about 3 ok rolls around and still nothing. My mom calls and they say they they're so sorry but can't deliver today but will upgrade her for free and deliver tomorrow with an apology note...
First problem: Why would someone order something and pay extra to have it delivered by a certain time if they were okay with the $#*!ing gift coming a day late, which by the way, isn't special AT ALL!
Second: it was a Tuesday... if this is a legit business you should know when you have hit your quota for deliveries that are able to deliveries within a specified amount of time... telling someone you're too busy after they already paid and offering an apology note is absolutely UNACCEPTABLE.
Third:
Not only did this happen to me in California but this same company did the same thing to my sister on her birthday. This company is a joke and a fraud.
This is supposed to be a business providing special gifts to people on special occasions. You made my mother cry because I have not seen her in nearly 2 years and she wanted to surprise me with something special for my 29th Birthday.
SHAME ON YOU FOR CALLING THIS A BUSINESS!
The birthday cake arrangement was perfect.looked exackly as the picture.
A bit pricier than expected, the sunflowers were not available so they substituted yellow roses, which was nice.
Awesome website and beautiful flowers. Customer Service has been exceptional! Looking forward to doing business with yall again!
The flowers look beautiful just like the picture!
Thank you so much! My daughter love them!
Mark-up is quite high on flowers and balloons. Delivery is quite expensive, too.
Got what we paid for!
Same day ordering is a plus, ease of ordering is great!
What would be helpful is a pic of what was delivered. I know the person received something, and thanked me, what I don't know is what they actually received.
Include the Delivery/Handling in the price
Shipping and Handling is almost as much as the flowers.
You do not tell us that it would be that much.
You false advertise that you can send flowers for $19.99, but it's not that.
The free shipping sealed the deal!
I purchased a $39 item, I was offered 20% discount. In the shopping cart the item was $49.99 I did get the discount, but not from the original price. The original price changed from 39. To $49 when it applied the discount.
Very easy site to explore! When I ordered my gift no indication was given that it could not be delivered for the same day delivery. Anyway, email received later in the day that it would not be possible until the next day.
Your customer service for correcting this error was prompt and amazing! The note accepting responsibility for the late arrival and the upgrade was very much appreciated. I will definitely order again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members