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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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William H.
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Great service
March 6, 2019

Great service. I've been ordering flowers via this site for approx. Two years and have never had a problem.

Date of experience: March 6, 2019
Vonnie T.
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As long as my Grandmother receives her flowers in a cute smiley mug, well be happy

Date of experience: March 6, 2019
M H.
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Bouquet was smaller than expected for medium size which I ordered -expected more filler greenery than I saw in pix my niece sent me after delivery and delivery price higher than expected. In future I will call before ordering on line to check details with you. But I do appreciate follow through, etc.

Date of experience: March 6, 2019
Adrienne F.
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Flower delivery was crazy fast!
March 6, 2019

Flower delivery was crazy fast! Kuddos for the quick response time and beautiful flowers. A little pricey for the size but can't really complain as I ordered same day. Would definitely use this service again.

Date of experience: March 6, 2019
BRITTNI A.
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Very happy with the flowers and how easy it was to order

Date of experience: March 6, 2019
Lynn E.
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The website is very easy to use
March 6, 2019

The website is very easy to use. Flowers were fresh and beautiful.

Date of experience: March 6, 2019
Jeanne B.
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Very beautiful!
March 6, 2019

Very beautiful!

Date of experience: March 6, 2019
Flowers B.
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The flowers were beautiful when they arrived
March 6, 2019

The flowers were beautiful when they arrived. However they were not the colors that I had ordered but understanding that in this small town with one flower shop they probably did not have lavender flowers it was OK that they substituted. I was a little disappointed with the amount of flowers for $50. But my sister that received them thought they were wonderful Loved them. So that's the main thing.

Date of experience: March 6, 2019
Wanda H.
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I ordered this for someone else so my rating is based on their report.

Date of experience: March 6, 2019
Cherlyn D.
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Overall easy and affordable
March 6, 2019

Overall easy and affordable

Date of experience: March 6, 2019
Samuel M.
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Quick, easy with great choices
March 6, 2019

Quick, easy with great choices

Date of experience: March 6, 2019
Jamie G.
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Same day delivery and the recipient was pleased with arrangement!

Date of experience: March 6, 2019
Barbara F.
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Arrived when said it would very happy
March 6, 2019

Arrived when said it would very happy

Date of experience: March 6, 2019
anthony T.
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Fast fair friendly
March 6, 2019

Fast fair friendly

Date of experience: March 6, 2019
M i.
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I ordered premium and it was small compared to others I ordered in past from other companies
Very disappointing

Date of experience: March 6, 2019
Kyle G.
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Thank you so much for same day delivery and such wonderful service and Flowers...

Date of experience: March 6, 2019
Les D.
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I felt shocked to find out at the very end of the buying experience that there was a $14.95 service charge for buying from your site. I ordered from your site for the same day delivery service, only to be told at the end of the day that you failed to provide that service.

Date of experience: March 5, 2019
Barb Z.
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Everything was awesome
March 6, 2019

Everything was awesome. Fast delivery reasonable prices. Ordering was easy and would definetly use again and recommend to anyone.

Date of experience: March 5, 2019
Natalie D.
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I am very disappointed with the quality of service and product. Not only did the flowers arrive in the late afternoon when no one was home, but the flowers themselves were very underwhelming. Naturally, the recipient would never say she didn't love it, but the popular opinion is not so positive. I ordered a deluxe bouquet, but from what I understand, the vase is very small and skinny with few flowers. For a deluxe bouquet, expecting a full, manicured bouquet of flowers. However, the pictures I've seen show very unorganized, untrimmed flowers stuffed in a small vase. Unless the goal was wild English Garden, it looks like an absolute mess.

If this is deluxe, I can't imagine what the regular looks like. Unfortunately for me, I made my decision to purchase these flowers based on (very misleading) positive reviews.

I understand that I put my blind faith in a florist, but I expected more. I expected to get my money's worth. It looks like no effort was even made. I'd be surprised if it took 2 minutes to put this together.

I would like a response from a representative about this.

Date of experience: March 5, 2019
Ohio
1 review
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Ordered flowers on Wednesday with a Friday delivery. My niece did not receive any flowers on her birthday. I was so frustrated and sad. I called FYF and was on hold for approximately 30 minutes just to be told they would have to call me back. It's now 5 days later and still no flower delivery or return call. I sent an email requesting that the order be cancelled since her birthday was several days ago. I also requested a full refund in out credit card. Currently, the order is cancelled. However, I'm still waiting on a refund. This business is horrible.

Date of experience: March 5, 2019