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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jerry o.
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The flowers arrived on time and they were beautiful you could smell how fresh they were as soon as you open the box and then you take the wrapping off and instant beauty comes out...

Date of experience: April 3, 2019
Mary B.
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I live out of the country and its hard to get something my mom likes ordered and sent to her. I've been sending her plants from here for years. She has always been happy. She was surprised with this order. All of the other orchids have been good sized. This one she said was very tiny...pretty but tiny. The description said orange. She said it was a pinkish purple. She was still happy.

Date of experience: April 3, 2019
Rob U.
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The bouquet looked very nice
April 3, 2019

The bouquet looked very nice.

Date of experience: April 3, 2019
Tina Y.
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Thanks for free delivery, but the arrangement didn't really look like the picture and it was supposed to have succulents in it and there wasn't.

Date of experience: April 3, 2019
Jan L.
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Easy to use!
April 3, 2019

Easy to use! Great service!

Date of experience: April 3, 2019
jaimy s.
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Not worth the money and flowers were wilted
April 3, 2019

Not worth the money and flowers were wilted

Date of experience: April 3, 2019
Brenda N.
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Very detailed and user friendly!
April 3, 2019

Very detailed and user friendly! :)

Date of experience: April 3, 2019
David H.
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...
April 3, 2019

Date of experience: April 3, 2019
Terry S.
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Living in the woods it makes shopping easier
April 3, 2019

Living in the woods it makes shopping easier. I have used this service before and everyone was very impressed and pleased! Thank you

Date of experience: April 3, 2019
Samantha J.
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Quick, easy, and fun!
April 3, 2019

Quick, easy, and fun! I surprised a business owner with flowers for helping me when I got in an accident in front of their store! They were so happy with the surprise bouquet!

Date of experience: April 3, 2019
Lisa B.
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This was my first time buying
April 3, 2019

This was my first time buying. When I had to contact the company with a question, the response was incredibly fast and accommodating to my questions.

Date of experience: April 3, 2019
Key X.
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Seemed like there were hidden charges at the end. Felt like I was getting a good price and spend an hour looking through flowers for the best one then at check out extra charges were added.

Date of experience: April 3, 2019
Laura H.
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Pricing is deceptive in an egregious manner
April 3, 2019

Pricing is deceptive in an egregious manner. I got up to accounting 202 in college so I'm no CPA, however I can't extrapolate how I was purchasing a 43 dollar arrangement at 20% off but paid 65. I'm quite disgusted but it's typical in these times.

Date of experience: April 3, 2019
Mary R.
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I would like to have gotten updates concerning delivery, I received nothing. After 3 days past the delivery date I had to spend way too much time trying to contact someone who could confirm that the delivery was made. I spent too much time both on line & on the phone trying to track down this information. The whole ordeal left me frustrated & annoyed. I was given, I believe a 10% refund which did nothing to change my mind into recommending &/or using your services again.

Date of experience: April 3, 2019
Leslie R.
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Pretty bouquet, good service, outrageous delivery charge.

Date of experience: April 3, 2019
Rebecca R.
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It has been pleasant, my only complaint is that when you see a phot of an arrangement, it is listed for a price, but the photo is the Deluxe version, so when you go to order that same arrangement the price changes. I am disappointing because it is deceiving. I do like the fact that the flowers are fees, fragrant and last a long time. Is there a way I can be notified when you have Peonies in stock? Thanks!

Date of experience: April 3, 2019
Hannelore S.
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Easy, lots of choices, reasonable prices
April 3, 2019

Easy, lots of choices, reasonable prices

Date of experience: April 3, 2019
susanclark M.
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Delivery was very quick and on time
April 3, 2019

Delivery was very quick and on time. Gentlemen was very kind.

Date of experience: April 3, 2019
Tina P.
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I was disappointed in the bait and switch
April 3, 2019

I was disappointed in the bait and switch. I was going to order flowers but, I changed my mind. Then I got sent free shipping so I was going to order again but, then it took of the store wide discount. How can they do that!? The free shipping was supposed to make you come back and it wasn't that great of a deal!
I was sent pictures of the flowers and there were less flowers than in the picture. I paid for the best package. I was not impressed with that. They were beautiful and, my aunt loved them but, very disappointed!

Date of experience: April 3, 2019
Nathan I.
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It was great, fast and easy
April 3, 2019

It was great, fast and easy. She was very surprised and so happy when she got them! The quality of the flowers was great!

Date of experience: April 3, 2019