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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Samantha H.
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The flowers that arrived were not nearly as nice as they were shown online. The bouquet was considerably smaller tgan shown. They tack on a $14 handling fee that makes it less affordable than advertising shows. Overall, I was disappointed.

Date of experience: April 6, 2019
marcia b.
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I was not satisfied with the service
April 7, 2019

I was not satisfied with the service. I originally had 30% off and didnt order at first, then I get an email stating I was given free delivery and went back to order. After I ordered realized they took off the 30%. I called they said that they don't do that. So to say the least, yes I got free shipping but took away my discount so did I really get free shipping NO!

Date of experience: April 6, 2019
tracy B.
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Didn't know about the $14.00 service fee
April 6, 2019

Didn't know about the $14.00 service fee - till the end -- not happy - may not be back

Date of experience: April 6, 2019
Linda D.
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Easy and I appreciate the coupon for free shipping!

Date of experience: April 6, 2019
Donna M.
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Good selection
April 6, 2019

Good selection. Good prices. Process worked well

Date of experience: April 6, 2019
Julie N.
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Easy and succinct
April 6, 2019

Easy and succinct

Date of experience: April 6, 2019
Patti S.
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Poor communication, missed delivery twice, had to keep calling to get it finally there. Not a local service as led to believe so couldn't contact the business in ft. Worth.

Date of experience: April 6, 2019
Robert R.
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Nice website
April 6, 2019

Nice website. Just received notification my flowers were delivered on time. I am bookmarking this page and will use in the future. Thanks

Date of experience: April 6, 2019
Ariana A.
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Surprised that they actually allow same day delivery or deliveries so soon. 1800flowers didn't allow deliveries so soo

Date of experience: April 6, 2019
Candace P.
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I think that overall, everything was absolutely beautiful and well done. However, the tracking update for delivery was not accurate and my name was misspelled on the greeting card. My name is Candace not Candance!

Date of experience: April 6, 2019
Eddie A.
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Great job thank you very much
April 6, 2019

Great job thank you very much.

Date of experience: April 6, 2019
Wyeth N.
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Delivery could have knocked on door instead of just leaving at door

Date of experience: April 6, 2019
Debi F.
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My 12.00 credit did not show up when I placed the order

Date of experience: April 6, 2019
Juanita N.
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Love you have Amazon access
April 6, 2019

Love you have Amazon access
Also my sister loved loved loved your products

Date of experience: April 6, 2019
Lynn S.
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My granddaughter was very pleased with her Birthday surprise!

Date of experience: April 6, 2019
Belynda O.
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It was easy and fast
April 6, 2019

It was easy and fast

Date of experience: April 6, 2019
James c.
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My wife said they were beautiful
April 6, 2019

My wife said they were beautiful. Thanks.

Date of experience: April 6, 2019
Deborah W.
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Always easy to shop here
April 6, 2019

Always easy to shop here

Date of experience: April 6, 2019
Frank S.
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Beautiful arrangement, arrived on time!
April 6, 2019

Beautiful arrangement, arrived on time!

Date of experience: April 6, 2019
Jacque P.
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I had ordered funeral flowers previously and received a 'credit' on a future purchase. It's unfair to offer a 'credit' after a large purchase and then realize it can't be used to purchase items on sale. It's not really a credit then, it's a discount.
Also, I received an email that the current flowers ordered for a special occasion were delivered but they were NOT. It took a long time to get ahold of someone to figure out why. (You only have the option of an email or going through the 'order flowers' option.) I was told the florist tried but no one home. They lied! They went to the wrong house. I paid extra for delivery within 4 hrs, and they didn't get redelivered until late that evening. They don't refund anything for the wasted delivery fees. Very disappointing!

Date of experience: April 6, 2019