Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

bobbie s.
0 reviews
0 helpful votes
Follow bobbie s.
Unfollow bobbie s.
Share Review
Report Review

The arrangement I ordered looked nothing like it. I'm very, very displeased. This is not at all what I ordered. It looks like someone put flowers in the vase and no arrangement. I will not order from here again. Very dissatisfied.

Date of experience: April 9, 2019
Steven P.
0 reviews
0 helpful votes
Follow Steven P.
Unfollow Steven P.
Share Review
Report Review

The flowers were beautiful and delivered exactly on time.

Date of experience: April 9, 2019
Sarah H.
0 reviews
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

Fast ordering
April 10, 2019

Fast ordering. Great price!

Date of experience: April 9, 2019
Manfred H.
0 reviews
0 helpful votes
Follow Manfred H.
Unfollow Manfred H.
Share Review
Report Review

Yo
April 10, 2019

Yo

Date of experience: April 9, 2019
Michelle T.
0 reviews
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

The flowers my mother in law received were even more beautiful than pictured!

Date of experience: April 9, 2019
Dave M.
0 reviews
0 helpful votes
Follow Dave M.
Unfollow Dave M.
Share Review
Report Review

Great service
April 10, 2019

Great service. Repeat customer

Date of experience: April 9, 2019
Jean O.
0 reviews
0 helpful votes
Follow Jean O.
Unfollow Jean O.
Share Review
Report Review

Have ordered their Best Value flowers many times and never been disappointed. Be sure you use a coupon or free shipping and then it's a real deal! I highly recommend.

Date of experience: April 9, 2019
Washington
1 review
0 helpful votes
Follow Masa N.
Unfollow Masa N.
Share Review
Report Review

Never use them again. I was completely embarassed. This is a complete rip off operation. Just go to a local florist so you get what you order

Date of experience: April 9, 2019
Loretta H.
0 reviews
0 helpful votes
Follow Loretta H.
Unfollow Loretta H.
Share Review
Report Review

I paid for the flowers to be delivered on yesterday. The flowers were delivered the next today. I also wanted the bouquet to be in colors closer to the one that was chosen, not white integrated into it. All in all, she was pleased to receive flowers.

Date of experience: April 9, 2019
Donna I.
0 reviews
0 helpful votes
Follow Donna I.
Unfollow Donna I.
Share Review
Report Review

Very easy and lots of options
April 10, 2019

Very easy and lots of options

Date of experience: April 9, 2019
Vesna K.
0 reviews
0 helpful votes
Follow Vesna K.
Unfollow Vesna K.
Share Review
Report Review

I ordered same day delivery service but it was not able to be delivered on 4/7/19 because it was Sunday (that's explanation I got). That clause is not listed in your website.
I was really disappointed as it was important day ( birthday of my daughter)
She did receive it day after and it was very pretty.

Date of experience: April 9, 2019
Nevada
1 review
0 helpful votes
Follow Chloe R.
Unfollow Chloe R.
Share Review
Report Review

WORST COMPANY EVER
April 10, 2019

I am very displeased with the business I have been provided with Flowers From You, I have used Flowers From You multiple times and never have had a issue like this, I will no longer continue to do business with you guys and give you my money. I will also no longer refer people to you. THIS IS THE WORST COMPANY EVER!

First of all, I paid an addition $2.99 for my delivery to arrive April 8th which it didn't and STILL has not been delivered. You guys wanted to refund me $3 and some change for delivery cost because of the mess up and sent me a $10 gift card (that I will never use because you guys suck as a company.) I called 4 separate times and out of the multiple people i spoke to only ONE had great customer service. The others were rude and did not care, especially the last lady.

Today is 4/9- I called around 11:30 because 1) I never received a order number and when i did, YOUR system said it did not exist. 2) You guys had both of my first and last name spelled incorrect and still til this day its incorrect! 3.) YOU GUYS HAD THE INCORRECT EMAIL! The lady I spoke to today around 11:30 made sure to correct my email and advised me it would be there within a hour or two.

It is now 4:51 and there was no delivery! I am pissed and displeased 100% with the way business was done, I have called 4 times and i have been on hold for 40 minutes and 20 minutes on a different number. I am requesting/demanding for a FULL REFUND of $54.09, my flowers still need to be delivered and I will be getting $54.09 back. I am going to blow you guys up with bad reviews, you have pissed off the wrong customer. I am reporting you to BBB and slandering From You Flowers. 0 stars, worst company ever.

Date of experience: April 9, 2019
Fern I.
0 reviews
0 helpful votes
Follow Fern I.
Unfollow Fern I.
Share Review
Report Review

Easy, responsive to my questions when I called. Beautiful arrangement!

Date of experience: April 9, 2019
patty p.
0 reviews
0 helpful votes
Follow patty p.
Unfollow patty p.
Share Review
Report Review

I have used your site for many flower deliveries over the years, and it has always been very successful and the flowers are lovely! Thank you.

Date of experience: April 9, 2019
Serena X.
0 reviews
0 helpful votes
Follow Serena X.
Unfollow Serena X.
Share Review
Report Review

I picked the best option there was and it didn't seem to compare to the picture on the website.

Date of experience: April 9, 2019
Ruth S.
0 reviews
0 helpful votes
Follow Ruth S.
Unfollow Ruth S.
Share Review
Report Review

It was so easy and quick, you had just what I was looking for. When delivery date came they were very nice and prompt.

Date of experience: April 9, 2019
Lynn N.
0 reviews
0 helpful votes
Follow Lynn N.
Unfollow Lynn N.
Share Review
Report Review

Service/handling fee is rather high
April 9, 2019

Service/handling fee is rather high - offsets the "discount" you offer

Date of experience: April 9, 2019
Patricia N.
0 reviews
0 helpful votes
Follow Patricia N.
Unfollow Patricia N.
Share Review
Report Review

...
April 9, 2019

Date of experience: April 9, 2019
G O.
0 reviews
0 helpful votes
Follow G O.
Unfollow G O.
Share Review
Report Review

Since I delayed delivery by one day, I thought the fruit would have been delivered by mid morning instead of mid afternoon. However the joy I heard expressed from my friend just wiped that out. He described what was in the basket and was very happy. I was happy too; he sent a photo of the basket, with the purple flowers and fruit. It was very nice. Thank you.

Date of experience: April 9, 2019
Harvey B.
0 reviews
0 helpful votes
Follow Harvey B.
Unfollow Harvey B.
Share Review
Report Review

Good work so far
April 9, 2019

Good work so far

Date of experience: April 9, 2019