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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cindy B.
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The website is easy to used
April 9, 2019

The website is easy to used

Date of experience: April 9, 2019
Mary A.
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The person who received them loved them
April 9, 2019

The person who received them loved them

Date of experience: April 9, 2019
Nancy S.
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It was a great experience, no difficulties at all, very nice.

Date of experience: April 9, 2019
Lorie B.
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These where disappointing
April 9, 2019

These where disappointing. Did not look like the picture for the deluxe flowers. Looks like the standard.

Date of experience: April 9, 2019
Carol S.
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We were very pleased with the speed that the flowers were received by the recipient.

Date of experience: April 9, 2019
Robin C.
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Guaranteed same day delivery
April 9, 2019

Guaranteed same day delivery. Order not received until the following day.

Date of experience: April 9, 2019
Maranda S.
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Everything was great
April 9, 2019

Everything was great. Except the delivery fee of $14.99 was a little pricey.

Date of experience: April 9, 2019
Daniel B.
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The only thing that I noticed that this company could improve upon would be to let the costumer know when the order is being delivered. The window is from 9am to 6pm. That's a long time to know whether or not you can leave your house. If someone orders chocolates, like I did, we don't want them to melt outside.

Other than the time thing, everything was fantastic. I want to use this company again! Great job!

Date of experience: April 9, 2019
Peach R.
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I've purchase before and have been happy
April 9, 2019

I've purchase before and have been happy. However, this time the arrangement was way to small for the price I paid. And, it wasn't even arranged nicely. Quite disappointing.

Date of experience: April 9, 2019
Cheryl F.
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The plant was much smaller than anticipated and for the price of a deluxe, I thought it would have been larger. Also, when you check on arrival time through the website it should be more details other than just a line letting you know nothing, and that it's out for delivery. Also I called to check on delivery and that was absolutely no help, just another automated system indicating that it's out for delivery. Then I called and spoke with an operator who had me on hold for quite some time to tell me the exact same thing. Lastly, the app is misleading the mark down price make it seems as if you are going to receive the discount after the price originally shown. However, not knowing that to find out that it was the actually price when you checked out :(

Date of experience: April 9, 2019
Jeff S.
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Good website
April 9, 2019

Good website. Good variety. Reliable delivery.

Date of experience: April 9, 2019
Linda S.
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Everything was very reasonably priced and easy to order!

My daughter received her flowers and sent me a picture! They are absolutely gorgeous! Thanks so much! I will definitely be a REPEAT customer!

Date of experience: April 9, 2019
Sonia G.
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Order ******* was not the same item I picked. I spoke with operator was able to get refund and then reordered with a $10.00 discount. I am not sure what happen but was not happy with flower that was delivered.

Date of experience: April 9, 2019
Stephanie N.
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Expensive 'handling' fees that you don't see until late in the purchase process

Date of experience: April 9, 2019
D G.
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Flowers arrived in good condition and delivered promptly. Great service.

Date of experience: April 9, 2019
John P.
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Very easy to order,the flowers made my wife very happy she loved them thanks

Date of experience: April 9, 2019
Anthony M.
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They were just what I was looking for
April 9, 2019

They were just what I was looking for

Date of experience: April 9, 2019
Dave B.
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Professional service, quality goods
April 9, 2019

Professional service, quality goods.

Date of experience: April 9, 2019
Texas
1 review
1 helpful vote
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Ordered flowers and candy for a friend just home from the hospital. Email said flowers and candy delivered but No they were not! The company said they would deliver the flowers 5
Days later but again no delivery. I am protesting my credit card bill>

Date of experience: April 9, 2019
twyla W.
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Your descriptions of "deluxe" or upgraded are deceiving. Delivery is very pricey.

Date of experience: April 9, 2019