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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lillian C.
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Flowers were to have blue and white flowers
April 13, 2019

Flowers were to have blue and white flowers. They were all white. I did not see that I said brother-in-law/uncle on card. Not too impressed

Date of experience: April 12, 2019
Ruthie D.
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Good love the 10.00 off from Google thank yall
April 13, 2019

Good love the 10.00 off from Google thank yall

Date of experience: April 12, 2019
Christian N.
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Same
April 13, 2019

Same

Date of experience: April 12, 2019
Bradley D.
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Not happy with customer service or the way prices are added up. The handling fee is still misleading regardless of how it's explained to me. Post a range a of prices if you can't commit. I happy the flowers for there. They were on time. I'm told they were pretty. My issue lies with the customer service rep and pricing

Date of experience: April 12, 2019
Debra Y.
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Shopping was easy and affordable
April 13, 2019

Shopping was easy and affordable. Receiver was very pleased. Thanks very much.

Date of experience: April 12, 2019
Rick F.
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Survey asking how satisfied I am with my purchase should not be in my in box before the item is at my home.

Date of experience: April 12, 2019
Lynette P.
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Flowers delivered did not match expectations of what was pictured

Date of experience: April 12, 2019
Chasity O.
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Too much color flower for a funeral
April 13, 2019

Too much color flower for a funeral

Date of experience: April 12, 2019
Robert B.
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Need delivery BEFORE 5pm Thursday
April 13, 2019

Need delivery BEFORE 5pm Thursday

Wish time choice had been offered

Date of experience: April 12, 2019
Mary M.
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Senders Signature/Name was spelled incorrect...should've said Mary, not Mery

Date of experience: April 12, 2019
Debbie M.
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Flowers were beautiful!
April 13, 2019

Flowers were beautiful! This was my first purchase with From You Flowers and will definitely purchase again.

Date of experience: April 12, 2019
Linda G.
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Flowers, believe carnations looked dead and faded.

Date of experience: April 12, 2019
Barbara W.
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Enjoyed the service
April 12, 2019

Enjoyed the service.

Date of experience: April 12, 2019
CYNTHIA T.
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WHAT A LOVELY SELECTION
April 12, 2019

WHAT A LOVELY SELECTION. THIS IS MY FIRST TIME ORDERING AND I HOPE IT ALL GOES SMOOTHLY.

Date of experience: April 12, 2019
Mike U.
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Hi, I did not receive the flowers that I ordered. I received something much less than the picture of the flowers I ordered. The picture had 24+ red roses. I only got 12 roses with a mix of some white flowers mixed in. I wanted pure red roses only with no white flowers. This is a complete disappointment. Someone needs to contact me to reconcile this please! *******638. I am so disgusted! This was my anniversary gift to my wife!

Date of experience: April 12, 2019
Kathy N.
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Good, in the past I haven't Good luck with your company, so this is a chance to see if you improved! Unfortunately, I still was not satisfied and sadly they were to the same person! I guess I am going to have to go into a Florist to again to make my selection in person!

Date of experience: April 12, 2019
Twila M.
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I just checked to see if my order was delivered to a friend and it was there right on time. Thanks!

Date of experience: April 12, 2019
Peter S.
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Quick and easy!
April 12, 2019

Quick and easy!

Date of experience: April 12, 2019
SG N.
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I placed 2 orders, of the exact same arrangements to be sent to the same residence, for 2 different people; the only difference was in the balloons (one order for 2 mylar balloons, & the other order for 2 yellow balloons). The arrangements were delivered by two different florists, several hours apart! They ended up looking a bit different--one had more yellow daisies & the other more yellow roses. Since the recipients are twins, I try to keep things equal (since I'm a grandma).
I wish I could have placed both orders at the same time, but I didn't see that as an option--thus the result of two different florists.

Date of experience: April 12, 2019
Jose H.
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Love the discount and ease of ordering
April 12, 2019

Love the discount and ease of ordering. Everything was great with your company including your customer service. How ever I did not like the arrangement because it did not look like the picture in your website. I ordered premium the arrangement didn't even look like the regular. So I was disappointed. I was given a 15% refund for the inconvenience but I wanted the flowers to look like the picture not the discount. Anyway good service but I won't be ordering again from you.

Date of experience: April 12, 2019