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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The flowers always look beautiful and people I send them to are always pleased to receive them.
Website is easy to navigate. Excellent selection of flowers!
A pleasure to do business with.
Lots of beautiful arrangements to choose from.
Shopping online was easy.
Fromyouflowers.com went above and beyond guaranteeing my order was delivered...I did not have the correct house number so the delivery was made to the wrong house (my fault). They called to make certain the recipient received the bouquet double checking the delivery address.
When told it was incorrect they quickly corrected and delivered the flowers!
Thank you Fromyouflowers.com!
They were beautiful!
Expensive, extra cost for certain areas?
So simple. Nicely done!
Have been very happy with all of the orders that I have placed with you. Would definitely recommend (and have) to anyone that needs to order flowers.
Thank you for having great prices and easy on line ordering.
Prices were great and delivery was quick. Very pleased.
Shopping on line was super easy. I love the fact I can get this to my friend today. No delays. No excuses. Love that. I will recommend the site to others. I hope the arrangement is beautiful and beyond my expectations, then you will have a customer for life.
I wanted to send flowers to my daughter in the US and placed an order.
The PR said that they would email my daughter when delivery had taken place though not before they had delivered. They emailed me instead confirming delivery had taken place.
I checked with my daughter after the delivery date and no they had not been delivered.
They lied about this and then making matters worse by stating that they had no access to the building and the contact details did were not able to be used.
This also is not true.
I emailed them again and asked for a refund.
I do not like being lied to and I do wonder how many people just walk away not knowing that the flowers they paid for have not been delivered.
Then 15 emails repeating that they had refunded my payment and if I ever needed flowers again they would be pleased to deliver them. I had the same situation with a different florist but the difference was they were very apologetic and bent over backwards to put things right.
One other issue, they do not tell the customer until the order has been made and that there is an almost $15 service charge so flowers look reasonable but end up being a lot more. Many complaints about this on Google
No apology just defensive and very bad experience.
Re: From You Flowers Online Order #*******
Thank you for your order, which is now being processed. To contact us regarding your order, please click here.
Expected delivery times are as follows:
Residential: 9 AM - 6 PM
Business: 9 AM - 5 PM
Never again
Been the best flower shopping experience I have quick and simple highly recommend!
I called immediately to correct the recipeants name and even followed up with second call and it was still wrong
Delivery by drivers needs to be more punctual. They were almost an hour later. 8-5 delivery. They showed at 5:55.
The person we sent the flowers to reported that they are beautiful. I am hoping that we receive a picture from her.
Everything went as expected. The arrangement was nice, of course I was expecting a bit more for the amount paid, but it was a nice bouquet.
Simple, easy and lots to choose from. Great site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members